Norbreck Castle Hotel Blackpool

Hotels
Britannia Hotels
5.8 (13428 reviews)
Queens Promenade , Blackpool , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Cold rooms

Categories

Cleanliness
3.76
Multiple reviews cited issues with cleanliness, including dirty pillows and stains.
Service
7.23
Service quality varied; some staff were helpful while others were rude.
Location
6.77
Location is acceptable but affected by the overall quality of the hotel.
Room Quality
4.72
Rooms reported to be cold, some with maintenance issues and discomfort.
Amenities
5.75
Amenities were limited; some guests mentioned closed facilities.
Value for Money
4.71
High price for low quality accommodations; deemed poor value.
Food and Beverage
7.26
Food quality was praised; however, prices were considered high.
Overall Experience
6.23
Overall experience mixed due to various complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Stunning Seafront Views:
Experience breathtaking views of Blackpool seafront from The Norbreck Castle Hotel, located just a short tram ride away from the vibrant town centre.

Luxurious Amenities:
Indulge in the hotel's sauna, spa, and 18-metre pool for a relaxing stay. The individually decorated rooms feature modern conveniences like TVs, tea/coffee facilities, and work desks, with some offering picturesque sea views.

Entertainment for All:
From traditional dining at Castles Restaurant to lively evening entertainment at Copper Face Jack’s bar, there's something for everyone. Families can enjoy the children’s splash pool, amusement arcade, and the exciting 36-seater cinema.

Book now to enjoy a memorable stay at The Norbreck Castle Hotel!

Important information:

At check-in, you should have a credit card. This may be pre-authorized by the hotel for possible extra costs during your stay.

Spindles Health & Leisure Club Prices:
Poolside Per Session: GBP 2.50 for an adult, children under 12 years of age - free of charge.
Gymnasium Per Session GBP 3.00. No under 16's permitted in the Gymnasium.

Spindles Weekly Pass (allows access to the Spindles Leisure Club for up to one week): GBP 10.00 for an adult and children over 12 years of age, poolside and under 12 years of age free of charge,
Spindles weekly Gymnasium Pass GBP 10.00 for an adult over 16 years of age. No under 16's permitted in the Gymnasium.

Towels are available for hire at a cost of GBP 1.50.

Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium.

Swimming rations in the pool - under 12 years of age must be accompanied by a swimming adult (1 adult: 2 children), 12 - 16 years of age must be accompanied by a swimming adult (1adult: 4 children).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 13428 reviews
Cleanliness: 3.76
Service: 7.23
Location: 6.77
Room Quality: 4.72
Amenities: 5.75
Value for Money: 4.71
Food and Beverage: 7.26
Overall Experience: 6.23
S
Stuart solo_traveller gb
9
2026-07-04 via Nuitee
K
kenn solo_traveller gb
8
Pros:

entertainment &facilities

Cons:

the fir alarms went of at midnight & 8 am in morning so disturbing sleep

2026-07-04 via Nuitee
M
Mrs Marie solo_traveller gb
7
2026-07-04 via Nuitee
M
Michael solo_traveller gb
9
2026-07-04 via Nuitee
A
Ann-Marie solo_traveller gb
7
Pros:

Couldn't use the pool as I personaly think itt shuts to early, the shower was very low pressure and the room smelt funny , apart from that it's a lovely place

2026-07-04 via Nuitee
S
Smith solo_traveller gb
6
2026-07-03 via Nuitee
C
Cox solo_traveller gb
10
Pros:

Everything available that we wanted. Lots of options if we wanted to venture out, tram stops right outside the hotel.

2026-07-03 via Nuitee
K
Kerrie solo_traveller gb
1
Hotel was dirty
Pros:

The entertainment was good

Cons:

It was dirty, food was terrible room hadn't been hoovered parts of the roof was falling off.auful smell

2026-07-03 via Nuitee
N
Neil family_with_children gb
7
Comfortable
2026-07-03 via Nuitee
N
Neil family_with_children gb
7
Feel good factor
Cons:

Safe comfortable

2026-07-03 via Nuitee
S
Stacey solo_traveller gb
10
Pros:

Dinner was fantastic breakfast was fab 3 course meal buffet breakfast sea view. Quiet place so much to do

Cons:

Elevater was a nightmare & doors slam shut i ended up with bruised fingers after the door slammed on hand

2026-07-03 via Nuitee
K
karpal singh family_with_children gb
1
Distribution night mare
Pros:

It was shit hole never agin no hep

Cons:

Eve thinks

2026-07-03 via Nuitee
N
Nathan solo_traveller gb
5
Basic hotel, definitely a cheap stay hotel
Pros:

The property is in ideal location with a short tram ride into Blackpool, the staff were lovely

Cons:

The facilities were bare minimum and it wasn’t very clean, although the staff were lovely the service was slow, waited nearly an hour to check in after being told to check in at three o clock.

2026-07-03 via Nuitee
R
Rebecca family_with_children gb
1
Not pleasant
Pros:

I didn’t really. It was dirty

Cons:

I was really dirty in and out of the room

2026-07-03 via Nuitee
solo_traveller gb
10
2026-07-02 via Nuitee
J
Josephine solo_traveller gb
3
Pros:

The view

Cons:

Out dated not very clean. Bed against a wall not good for a couple

2026-07-02 via Nuitee
J
Joanne couple gb
6
Other than that good value for money
Pros:

The beach is close the pool and spa is nice and clean

Cons:

The mattresses are terrible. I need a few more pillows on the beds.

2026-07-02 via Nuitee
J
Jade solo_traveller gb
10
2026-07-02 via Nuitee
S
Seweryn solo_traveller gb
7
Pros:

Sea view, nice TV

Cons:

No center of town, bad view around a hotel

2026-07-02 via Nuitee
A
Aaron solo_traveller gb
6
Not bad if you get a good room
Pros:

Nice basic room at the rear of the building , slept pretty well , reasonably clean ,

Cons:

Need a sea view room really if your staying there, can be very busy at times

2026-07-02 via Nuitee