Norbreck Castle Hotel Blackpool

Hotels
Britannia Hotels
5.8 (13303 reviews)
Queens Promenade , Blackpool , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Cold rooms

Categories

Cleanliness
3.76
Multiple reviews cited issues with cleanliness, including dirty pillows and stains.
Service
7.23
Service quality varied; some staff were helpful while others were rude.
Location
6.77
Location is acceptable but affected by the overall quality of the hotel.
Room Quality
4.72
Rooms reported to be cold, some with maintenance issues and discomfort.
Amenities
5.75
Amenities were limited; some guests mentioned closed facilities.
Value for Money
4.71
High price for low quality accommodations; deemed poor value.
Food and Beverage
7.26
Food quality was praised; however, prices were considered high.
Overall Experience
6.23
Overall experience mixed due to various complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Stunning Seafront Views:
Experience breathtaking views of Blackpool seafront from The Norbreck Castle Hotel, located just a short tram ride away from the vibrant town centre.

Luxurious Amenities:
Indulge in the hotel's sauna, spa, and 18-metre pool for a relaxing stay. The individually decorated rooms feature modern conveniences like TVs, tea/coffee facilities, and work desks, with some offering picturesque sea views.

Entertainment for All:
From traditional dining at Castles Restaurant to lively evening entertainment at Copper Face Jack’s bar, there's something for everyone. Families can enjoy the children’s splash pool, amusement arcade, and the exciting 36-seater cinema.

Book now to enjoy a memorable stay at The Norbreck Castle Hotel!

Important information:

At check-in, you should have a credit card. This may be pre-authorized by the hotel for possible extra costs during your stay.

Spindles Health & Leisure Club Prices:
Poolside Per Session: GBP 2.50 for an adult, children under 12 years of age - free of charge.
Gymnasium Per Session GBP 3.00. No under 16's permitted in the Gymnasium.

Spindles Weekly Pass (allows access to the Spindles Leisure Club for up to one week): GBP 10.00 for an adult and children over 12 years of age, poolside and under 12 years of age free of charge,
Spindles weekly Gymnasium Pass GBP 10.00 for an adult over 16 years of age. No under 16's permitted in the Gymnasium.

Towels are available for hire at a cost of GBP 1.50.

Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium.

Swimming rations in the pool - under 12 years of age must be accompanied by a swimming adult (1 adult: 2 children), 12 - 16 years of age must be accompanied by a swimming adult (1adult: 4 children).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 13303 reviews
Cleanliness: 3.76
Service: 7.23
Location: 6.77
Room Quality: 4.72
Amenities: 5.75
Value for Money: 4.71
Food and Beverage: 7.26
Overall Experience: 6.23
J
javed couple gb
2
For last 7 years , worse hotel I find is this
Pros:

It’s on beach front building

Cons:

Mostly hotels have their free parking, they charged me £3 for 1 night to park my car in hotel parking

2026-06-13 via Nuitee
S
Stacey solo_traveller gb
8
Little getaway to Blackpool
Pros:

I liked the beds they are very comfy. I liked the food. I liked the staff very friendly.

Cons:

The fact that you don't get your room cleaned every day. The fact that your not given proper cutlery if you've ordered a takeaway.

2026-06-12 via Nuitee
A
Andrew solo_traveller gb
7
2026-06-12 via Nuitee
T
Thomas solo_traveller gb
2
2026-06-12 via Nuitee
S
Steve solo_traveller gb
6
Ideal for one night.
Pros:

The reptile show I was attending was on site

Cons:

There was no soap in the room. Both dispensers were empty.

2026-06-12 via Nuitee
M
Michael solo_traveller gb
8
2026-06-11 via Nuitee
A
Anderson solo_traveller gb
6
Pros:

Staff and food were very good

Cons:

Rooms were tiny for the price no plug near bedside units. bath tub had enamel peeling off the bottom, that had started rusting.
Rubbish under the bed and paint all over the outside of the window.

2026-06-11 via Nuitee
V
Victoria family_with_children gb
7
Ok
Pros:

Good location, know what your getting with he rooms.

Cons:

Fire alarm went off at 11.45am

2026-06-11 via Nuitee
A
alan solo_traveller gb
3
Pros:

Not much

Cons:

A long queue to book in only 2 staff members on the reception and they weren't in a rush and had to pay for parking. Fire alarm going off at 23.40 with no reason or explanation

2026-06-11 via Nuitee
A
alan solo_traveller gb
3
Pros:

Not much

Cons:

Long queue at reception only 2 staff members on duty and they weren't in a rush paying for parking. Fire alarm going off at 23.40 with exploration or reason

2026-06-11 via Nuitee
A
Angela family_with_children gb
1
2026-06-11 via Nuitee
L
Lesley solo_traveller gb
5
Pros:

Friendly staff
Ideal location
Good value for money
Comfy beds
Lots of storage

Cons:

We was given 2 different rooms
None had any radiators that actually produced any heat
So we were really cold the first 2 nights
Once in the first room and once in the second
We then got plug in radiators so our last two nights were warm
But we only stayed for 4 nights

2026-06-11 via Nuitee
S
sharon family_with_children gb
8
2026-06-11 via Nuitee
L
Lisa couple gb
5
Pros:

Only stayed as there was an event I was attending within within the hotel

Cons:

Rooms are badly needing revamped

2026-06-11 via Nuitee
L
lesley solo_traveller gb
1
Pros:

Being on the seafront.

Cons:

Rooms unclean, mould, wallpaper hanging off.

2026-06-10 via Nuitee
A
Arron solo_traveller gb
6
2026-06-10 via Nuitee
H
Hughes solo_traveller gb
7
2026-06-10 via Nuitee
N
Nour El Houda couple gb
7
2026-06-10 via Nuitee
K
Keith solo_traveller gb
7
Pros:

Nice view and large carberet room p

Cons:

Pillows too hard

2026-06-09 via Nuitee
S
steven solo_traveller gb
4
2026-06-09 via Nuitee