Norbreck Castle Hotel Blackpool

Hotels
•
Britannia Hotels
5.8 (14076 reviews)
Queens Promenade , Blackpool , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Cold rooms

Categories

Cleanliness
3.76
Multiple reviews cited issues with cleanliness, including dirty pillows and stains.
Service
7.23
Service quality varied; some staff were helpful while others were rude.
Location
6.77
Location is acceptable but affected by the overall quality of the hotel.
Room Quality
4.72
Rooms reported to be cold, some with maintenance issues and discomfort.
Amenities
5.75
Amenities were limited; some guests mentioned closed facilities.
Value for Money
4.71
High price for low quality accommodations; deemed poor value.
Food and Beverage
7.26
Food quality was praised; however, prices were considered high.
Overall Experience
6.23
Overall experience mixed due to various complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Stunning Seafront Views:
Experience breathtaking views of Blackpool seafront from The Norbreck Castle Hotel, located just a short tram ride away from the vibrant town centre.

Luxurious Amenities:
Indulge in the hotel's sauna, spa, and 18-metre pool for a relaxing stay. The individually decorated rooms feature modern conveniences like TVs, tea/coffee facilities, and work desks, with some offering picturesque sea views.

Entertainment for All:
From traditional dining at Castles Restaurant to lively evening entertainment at Copper Face Jack’s bar, there's something for everyone. Families can enjoy the children’s splash pool, amusement arcade, and the exciting 36-seater cinema.

Book now to enjoy a memorable stay at The Norbreck Castle Hotel!

Important information:

At check-in, you should have a credit card. This may be pre-authorized by the hotel for possible extra costs during your stay.

Spindles Health & Leisure Club Prices:
Poolside Per Session: GBP 2.50 for an adult, children under 12 years of age - free of charge.
Gymnasium Per Session GBP 3.00. No under 16's permitted in the Gymnasium.

Spindles Weekly Pass (allows access to the Spindles Leisure Club for up to one week): GBP 10.00 for an adult and children over 12 years of age, poolside and under 12 years of age free of charge,
Spindles weekly Gymnasium Pass GBP 10.00 for an adult over 16 years of age. No under 16's permitted in the Gymnasium.

Towels are available for hire at a cost of GBP 1.50.

Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium.

Swimming rations in the pool - under 12 years of age must be accompanied by a swimming adult (1 adult: 2 children), 12 - 16 years of age must be accompanied by a swimming adult (1adult: 4 children).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Location

Guest Reviews

5.8
Based on 14076 reviews
Cleanliness: 3.76
Service: 7.23
Location: 6.77
Room Quality: 4.72
Amenities: 5.75
Value for Money: 4.71
Food and Beverage: 7.26
Overall Experience: 6.23
R
Rebecca • solo_traveller • gb
10
2026-09-19 • via Nuitee
M
Man • couple • gb
4
OK
Pros:

Foods okay 👍

Cons:

Banging door every few minits

2026-09-19 • via Nuitee
C
Claire • couple • gb
1
Hell hole
Pros:

The outside lighting of the castle during the night.

Cons:

The rooms, lady manager who was on reception duty.
The smell. Should I go on?!!!

2026-09-18 • via Nuitee
I
Ian • couple • gb
8
2026-09-18 • via Nuitee
A
Anish • solo_traveller • gb
8
2026-09-18 • via Nuitee
H
hazel • solo_traveller • gb
9
Pros:

The rooms the staff were fantastic the swimming pool was brilliant Night entertainment was fantastic everyone had a fabulous time

Cons:

Rooms need doing up but didn't effect our stay and I know that there improving the rooms bit by bit

2026-09-18 • via Nuitee
C
Claire • couple • gb
7
Clean &comfortable
Pros:

We stayed for the night on our motorbike ride its run down but clean and comfy for what we wanted

2026-09-18 • via Nuitee
L
Lee • couple • gb
1
Terrible
Pros:

Not clean at all

Cons:

There wasn’t anything good , but what do you expect for £42 a night .

2026-09-18 • via Nuitee
S
Sean • family_with_children • gb
7
2026-09-17 • via Nuitee
R
Roberts • family_with_children • gb
6
Pros:

Staff were very helpful and friendly, breakfast was hot and lots of choice. Nice that there was an entertainment schedule for people if staying in the hotel.

Cons:

The smell of people smoking in their rooms was quite strong, the windows needed a clean to see the sea view. Bed was hard and the pictures online were not like the room we had. I think they may be doing it up as there was visibly scaffolding etc but no work happening whilst we were ther

2026-09-17 • via Nuitee
L
Laura • family_with_children • gb
7
2026-09-17 • via Nuitee
E
Edmiston • couple • gb
6
Amazing
Pros:

I’ve been three times in the last year it’s amazing for money but not clean I had a room with blood on the walls when there with my son and then again with my partner but I have been back and will still go again as what they don’t make up for in cleaning they do in everything else the prices are amazing the swimming etc so I will still be back but the cleaner need to pay more attention to the windows and floors in my opinion and cleaner bedding also had curry stains on that

Cons:

As I said just not as clean as I would like

2026-09-17 • via Nuitee
S
Shannon • couple • gb
10
2026-09-17 • via Nuitee
C
Church • solo_traveller • gb
10
2026-09-16 • via Nuitee
K
kousar yasmin • family_with_children • gb
8
I stayed in there nearly 5th night but it amazes. We enjoyed.
Pros:

The Location is good and I Like the sea view it was so great. I enjoyed it . Lovely Hottel . And staff are so friendly amazing. We will come again . Thank you .

Cons:

Don’t Like back side room . It was back and can’t look any thing out side . . First they give me that room and when I changed it then it’s a good front one .

2026-09-16 • via Nuitee
K
Kenneth • solo_traveller • gb
6
2026-09-16 • via Nuitee
K
Kevin • solo_traveller • gb
7
Pros:

Space in rooms

Cons:

No TV signal

2026-09-16 • via Nuitee
R
Ronald • solo_traveller • gb
7
2026-09-15 • via Nuitee
B
Bruce • solo_traveller • gb
5
Interesting
Pros:

Position

2026-09-15 • via Nuitee
S
Shaley • family_with_children • gb
7
2026-09-15 • via Nuitee