Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Clean hotel
Cons:
Small shower and bathroom
Noise from nearby club

Categories

Cleanliness
8.14
The hotel was clean as mentioned in multiple reviews.
Service
8.72
Several reviews highlighted the friendliness and helpfulness of the staff.
Location
8.95
The location is frequently praised as being excellent and conveniently situated.
Room Quality
7.4
Room quality received mixed feedback; some rooms were described as tired.
Amenities
7.93
Amenities were acceptable and met the standard for the hotel tier.
Value for Money
7.89
Guests perceived a reasonable balance of value given the location and services.
Food and Beverage
8.44
The breakfast buffet received positive feedback.
Overall Experience
8.11
Overall experience was positive, aligning with general satisfaction ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:53

Property Description

Discover the epitome of comfort and elegance at Best Western Plus Hotel Massena Nice, your ideal destination in the heart of Nice.

Exceptional Accommodations
Unwind in one of our 110 stylish air-conditioned rooms, each featuring inviting fireplaces and modern LCD televisions. Stay connected with complimentary wireless internet access, ensuring you feel right at home.

Prime Location
Located just steps from Place Massena and a short stroll to the picturesque Promenade des Anglais, explore local culture and attractions with convenience at your doorstep.

Relaxing Amenities
Indulge in superb on-site amenities including a cozy bar/lounge, continental buffet breakfasts offered daily, and convenient room service during limited hours for ultimate relaxation.

Don’t miss out on an unforgettable stay in Nice—reserve your room at Best Western Plus Hotel Massena Nice today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 11

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 131 reviews
Cleanliness: 8.14
Service: 8.72
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
A
Alexander • couple • ru
9
Pros:

Отличное расположение, самый центр города.
У нас в номере ещё был балкон, что добавляло больше комфорта пребывания в номере.
Очень хороший завтрак, есть абсолютно всё.
Очень приветливый персонал на ресепшене. Все вопросы и просьбы решались моментально.

Cons:

Входная дверь в номер очень тонкая.
Из коридора слышно абсолютно всё, как-будто дверь в номер открыта.
Сами номера маленькие. Если ты останавливаешься на 2-3 дня, то нормально.
Но жить в таком маленьком номере неделю лично мне было бы дискомфортно.

2026-05-23 • via Nuitee
L
Lena • family_with_children • se
8
Perfekt läge nära strand/shopping/restauranger. Hjälpsam trevlig personal.
Pros:

Perfekt läge

Cons:

Frukosten var torftig, fylldes inte på efterhand som det tog slut. Tex tog äggröran/bacon slut tidigt och fylldes inte på utan att man begärde det och det tog väldigt lång tid för dem att åtgärda.
Dåligt sortiment med tanke på priset.

2026-05-23 • via Nuitee
A
Andrey • solo_traveller • ge
8
Pros:

Really lovely place to stay, nice room with 2 balconies, excellent view, well located, staff is very friendly, highly recommended

Cons:

Room noise cancellation is terrible. Someone is watching TV, someone is snoring, someone is having a bath. You'll hear them all

2026-05-22 • via Nuitee
M
MUFFAT-ES-JACQUES • couple • fr
4
Pour moi best western égal western.
Pros:

La situation et le parking

Cons:

Salle de bain minimaliste pas digne d’un 4 étoiles.
Je ne rentrais pas dans la douche et les wc ne sont pas séparés.

2026-05-22 • via Nuitee
J
Joshua • couple • us
10
Pros:

Excellent breakfast (w/fresh squeeze OJ).

Cons:

Very nice room, however, since it was facing the street, it was noisy at night due to raucous people outside in the very wee hours.

2026-05-22 • via Nuitee
S
sophie • solo_traveller • fr
10
Pros:

Tout était très bien

Cons:

Rien

2026-05-22 • via Nuitee
O
Oliver • solo_traveller • gb
8
2026-05-22 • via Nuitee
W
Walter • couple • de
7
gutes Hotel, etwas abgewohnt. Zentrale Lage!
Pros:

Die Lage des Hotels ist zentral. Die meisten Sehenswürdigkeiten kann man zu Fuß erreichen. Frühstück ist gut.

Cons:

Der Baulärm am Tage rund und im Hotel.

2026-05-21 • via Nuitee
D
Dr. Hans Heinrich • solo_traveller • de
6
2026-05-20 • via Nuitee
A
Anna • couple • se
10
Underbar personal, bra frukost, välorganiserad vistelse
Pros:

Central och lätt att hitta

Cons:

Allt är bra

2026-05-20 • via Nuitee
P
Philippe • solo_traveller • fr
10
2026-05-20 • via Nuitee
E
Elisabetta • solo_traveller • de
7
2026-05-19 • via Nuitee
B
Björn • solo_traveller • se
10
2026-05-18 • via Nuitee
H
Hamouda • couple • ca
10
it was fantastic
Pros:

location was perfect , breakfast was great , clean , great staff and helpful

Cons:

all ok

2026-05-18 • via Nuitee
A
Antoine • extended_group • fr
8
2026-05-18 • via Nuitee
A
Andrea • family_with_children • gb
7
Pros:

Location was amazing.

Cons:

Room size , bathroom too small and no constant hot water

2026-05-18 • via Nuitee
I
Inga • couple • ru
10
2026-05-18 • via Nuitee
G
Gun • couple • se
7
2026-05-17 • via Nuitee
T
Tomas • couple • se
10
2026-05-17 • via Nuitee
A
Arbresh • couple • ch
1
Mitigé
Pros:

L’hotel en sois bien

Cons:

La personne a là réception pas de parking disponible après il m’as laissé faire j’ai malheureusement griffé ma voiture en rentrant dans leurs parking catastrophique

2026-05-17 • via Nuitee