Hotel Victoria

Hotels
8.4 (2260 reviews)
46 Av. de la Gare , Lausanne , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location close to the train station
Helpful, friendly and accommodating staff (positive mentions of reception)
Charming hotel with renovated and spacious rooms in many cases
Quiet rooms / good soundproofing reported by several guests
Included/free public transport mentioned as a plus
Comfortable beds reported by some guests
Cons:
Inconsistent and limited breakfast; slow replenishment
Amenities shortcomings: no kettle, minimal toiletries, flimsy cups, no ice/fresh water
Room issues for some: sagging mattress and very hard pillows
Air conditioning problems and occasional water leaks
Smelly fridge and occasional dust / attention-to-detail issues
Some rooms small
Perceived as pricey by some guests

Categories

Cleanliness
8.1
Rooms often described as clean and renovated, but a few guests reported dust and a smelly fridge; final attention to detail is slightly lacking.
Service
9.7
Consistently praised: staff described as helpful, friendly and accommodating (Boushra singled out positively); personnel frequently mitigated other issues.
Location
9.9
Very strong: repeatedly noted as extremely close to the train station and central (near gare), convenient for transport and restaurants; free public transport mentioned.
Room Quality
7.6
Mixed: many report spacious, nicely furnished or renovated rooms, but multiple mentions of small rooms, poor AC in some rooms, a sagging mattress and very hard pillows.
Amenities
7.6
Several negative points: no kettle in rooms, poor coffee/tea supplies (flimsy cups), minimal toiletries (one tube shared), no ice/fresh water; some useful extras like included transport pass.
Value for Money
8
Split sentiment: some guests called it good value and appreciated the charm, others felt it was too expensive given the occasional service/amenity shortfalls.
Food and Beverage
7.9
Breakfast described as simple but reasonable by some; several complaints about limited choice, inconsistent availability and slow replenishment.
Overall Experience
8.4
Overall positive: charming, comfortable hotel with excellent location and strong service, but intermittent maintenance and amenity issues lowered the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:36

Property Description

Unique Furnished Rooms
The Hotel Victoria, just 150 meters from Lausanne's main railway station, boasts tastefully decorated rooms with unique styles that enchant every guest.

Gourmet Dining Options
Indulge in the seasonal dishes offered at the lounge bar, available through room service for your convenience.

Wellness and Business Facilities
Take advantage of the free business corner, stay active in the gym, or unwind in the sauna after a productive day.

Experience the best of Lausanne with a stay at the Hotel Victoria, just a short walk from the city center, lake, and congress center. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 2260 reviews
Cleanliness: 8.1
Service: 9.7
Location: 9.9
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 8.4
I
Isabella • solo_traveller • nl
6
Oké maar geen prettig verblijf
Pros:

Locatie.

Cons:

Zeer onvriendelijk personeel. Je krijgt het gevoel dat je ze tot last bent. Aan de hospitality moet nog gewerkt worden. Geen vriendelijk woord. Inchecken pas om 3 uur als je er om 2 uur bent terwijl hotel niet vol zit. Je krijgt dan niet de openbaar vervoer kaart maar pas als je in avond terugkomt. De grote trap bij aankomst is niet fijn met je koffer. Het is mooi hotel maar kan wel een upgrade gebruiken .

2026-09-19 • via Nuitee
R
Rasha • solo_traveller • sa
5
Cons:

بعيد عن الشاطئ

2026-09-18 • via Nuitee
T
Tracy • couple • au
8
2026-09-17 • via Nuitee
Z
Zella • couple • us
8
2026-09-15 • via Nuitee
M
Mette • extended_group • ch
9
2026-09-14 • via Nuitee
N
Nadine • couple • ch
8
2026-09-13 • via Nuitee
F
Fabrizia • couple • ch
8
2026-09-13 • via Nuitee
M
martine • solo_traveller • fr
8
Bon accueil bon emplacement hôtel spacieux et bien situé pour les accès
Pros:

Accueil

2026-09-13 • via Nuitee
F
Fabian • couple • ch
6
Lage sehr gut, könnte aber etwas frischen Wind brauchen
Pros:

Die Lage war wirklich gut

Cons:

Es ist etwas in die Jahre gekommen und Badezimmer waren nicht renoviert worden. Ausserdem funktionierte der Abfluss in unserem Zimmer nicht und wurde erst nach über einem Tag versucht zu beheben nachdem wir bereits abgereist waren.

2026-09-13 • via Nuitee
S
Silvan • solo_traveller • ch
7
2026-09-13 • via Nuitee
H
Hanifa • solo_traveller • ch
8
Très pratique
Pros:

L’emplacement à la gare

Cons:

La décoration, pas mon style.

2026-09-11 • via Nuitee
S
Stuart • couple • gb
9
2026-09-09 • via Nuitee
H
Hilke • solo_traveller • de
9
2026-09-08 • via Nuitee
L
Lizardo • couple • lu
10
2026-09-07 • via Nuitee
K
Kerstin • solo_traveller • de
10
2026-09-07 • via Nuitee
O
Olivier • solo_traveller • fr
9
Pros:

Superbe hôtel au charme désuet, loin des chaînes standardisées. Personnel absolument charmant.

2026-09-06 • via Nuitee
B
Björn • solo_traveller • ch
5
Okey
Pros:

Läget

Cons:

Säng för liten och väldigt obekväm

2026-09-06 • via Nuitee
F
Florentina • couple • ro
9
Pros:

F aproape de gara

2026-09-06 • via Nuitee
Y
Yury • solo_traveller • de
8
2026-09-05 • via Nuitee
S
Stefano • couple • ch
10
2026-09-04 • via Nuitee