Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.3 (1520 reviews)
55 Condado Avenue , San Juan , PR
+1 787-721-9500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Dirty room issues
Small pool
Inconsistent amenities

Categories

Cleanliness
6.8
Several comments reported dirty rooms and unhelpful staff regarding cleanliness.
Service
9.3
Multiple reviews praised the friendly and accommodating staff.
Location
9.3
Guests highlighted the great location near the beach and restaurants.
Room Quality
7.8
Rooms were mentioned as clean but some were noted to be small with mixed reviews.
Amenities
8.3
Amenities like the pool and hot tub were enjoyed, despite some issues with cleanliness.
Value for Money
8.5
General sentiments indicate good value, although some guests noted areas for improvement.
Food and Beverage
7.8
Breakfast and on-site restaurant received mixed reviews.
Overall Experience
8.6
While there were some issues, many guests reported a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:50

Property Description

Prime Location near the Beach
Located just a block from the beach, Best Western Plus Condado Palm Inn & Suites offers the perfect beach getaway.

Luxurious Amenities
Enjoy a sun terrace with a heated swimming pool, free Wi-Fi, and excellent service. The air-conditioned rooms and suites feature modern amenities like flat-screen TVs, coffee makers, and private bathrooms.

Convenience and Comfort
With free bike rentals, a Beach Club, 24-hour gym, and business center, this hotel ensures a comfortable stay. Additionally, the Event Facilities and concierge services cater to all your needs.

Experience the best of Condado at Best Western Plus Condado Palm Inn & Suites. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

8.3
Based on 1520 reviews
Cleanliness: 6.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7.8
Overall Experience: 8.6
J
JOEL • solo_traveller • us
7
2026-09-12 • via Nuitee
M
MELISSA • family_with_children • pr
10
Excelente
Pros:

The employees always had great attitude and willing to help

Cons:

N/A I LIKED EVERYTHING

2026-09-10 • via Nuitee
B
Bolivar • family_with_children • do
10
2026-09-07 • via Nuitee
A
Anadey • solo_traveller • pa
8
2026-09-06 • via Nuitee
D
Dopico Marful • extended_group • es
10
2026-09-06 • via Nuitee
P
Patson • solo_traveller • ai
10
It was in walking Distance for my Doctors Appointment
2026-09-04 • via Nuitee
J
John-Charles • couple • us
10
Overall good experience.
Pros:

Staff was friendly and helpful. Overall good experience.

Cons:

Surprised I couldn't access my Netflix or Prime account.

2026-09-04 • via Nuitee
V
Viankaliz • solo_traveller • pr
10
Pros:

Servicio excelente.

2026-09-02 • via Nuitee
I
Ines • solo_traveller • us
10
Espectacular
Pros:

Súper

Cons:

Céntrico

2026-08-31 • via Nuitee
M
monica • solo_traveller • pr
7
2026-08-31 • via Nuitee
E
Edward • couple • us
10
2026-08-31 • via Nuitee
W
Wilmary • couple • us
10
Excelente
Pros:

La ubicación y trato

2026-08-31 • via Nuitee
J
josep • family_with_children • es
3
2026-08-23 • via Nuitee
D
David • extended_group • es
7
Pros:

El personal es muy amable y atento. Resolvieron todas nuestras dudas y nos ayudaron en todo

Cons:

La limpieza del alojamiento dejaba mucho que desear

2026-08-22 • via Nuitee
A
Armando • couple • us
9
Cons:

Pool needs repairs titles
.and a lot of sand
.

2026-08-19 • via Nuitee
E
Erdal • solo_traveller • tr
10
2026-08-18 • via Nuitee
M
Miguel • couple • pr
8
2026-08-15 • via Nuitee
Y
YENIA • family_with_children • us
9
Excelente
Pros:

El personal súper atentos y siempre dispuestos ayudar.

Cons:

Creo que un poco elevado el precio del hospedaje.

2026-08-13 • via Nuitee
P
Pierdtje • family_with_children • us
4
It was disappointing because we had been staying there for over 10years but this stay was not good and it’s more expens
Pros:

The location is convenient

Cons:

The device wasn’t good, the door to my room didn’t close properly and one day the cleaner went in and didn’t close the door so we came back the room was not secure. Our rooms were not cleaned regularly or properly despite asking for service. We constantly had to reach out for something. The breakfast offered was salty and the service there was also not good.

2026-08-12 • via Nuitee
F
Fabiola • couple • pr
4
Todo estuvo bien el único problema fue el aire acondicionado que NO ENFRIABA
Pros:

Ubicación

Cons:

El aire acondicionado no funcionaba bien ni enfriaba

2026-08-11 • via Nuitee