Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent breakfast
Clean and comfortable rooms
Friendly/helpful staff
Good facilities: pool, spa, sauna, time-out pods
Parking available
Nice restaurant and bar
Complimentary drink
Cons:
Location a walk/taxi from town; traffic
Some rooms get very hot (no A/C, windows may not open)
Small double bed reported
At least one remark about imperfect cleaning
Perceived offensive ID/check-in interaction for one guest
A guest felt hotel was overpriced for its type

Categories

Cleanliness
8.4
Generally reported as clean in multiple reviews ("Everything was clean", "very clean", "molto net"), though one review noted cleaning was "non impeccabile" — slight inconsistency lowers score.
Service
9
Staff repeatedly described as lovely, welcoming and helpful (extra tea & coffee, helpful security guard); one negative interaction at check-in (ID comment) noted but overall service is strong.
Location
8
Good for parking and access but several guests mentioned being a taxi ride or a 20-minute walk to town and some traffic getting to the hotel — location is convenient by car but less ideal for walking into Killarney.
Room Quality
8.4
Rooms described as big, comfortable with nice bathrooms; some issues: small double bed for one guest and inability to open window causing rooms to be hot in warm weather (no A/C).
Amenities
9
Strong amenities cited: pool, sauna, spa, parking, restaurant/bar and unique features like "time out pods"; facilities for children praised — overall very positive.
Value for Money
8
Mixed signals: many positive experiences but at least one guest felt the hotel was too expensive for a family hotel — modestly below target.
Food and Beverage
9.2
Breakfast repeatedly praised as excellent and extensive; restaurant and bar received positive mentions, complimentary drink appreciated — strong F&B offering.
Overall Experience
8.8
Most guests reported an enjoyable stay and would return; positive atmosphere, comfortable rooms and good facilities outweigh occasional minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:39

Property Description

Luxurious Accommodation with Stunning Views
Experience a stay like no other at The Heights Hotel Killarney, where luxury meets breathtaking countryside views of the Flesk Valley and majestic mountains. Relax in rooms equipped with modern amenities like cable TVs and enjoy the convenience of room service throughout the day.

Fine Dining and Event Spaces
Indulge in exquisite dining at The Flesk Restaurant while soaking in the picturesque valley views. For a more casual setting, The Mill Bar offers a delicious lunchtime carvery. Host your special events in the scenic orangeries, perfect for functions, conferences, and memorable gatherings.

Convenient Location
Ideally situated just 1 mile from Killarney Train Station, our hotel provides easy access to popular attractions like Killarney Racecourse and Fitzgerald Stadium, both within 2 miles. Only a 20-minute walk from Killarney town centre, enjoy the perfect blend of tranquility and convenience during your stay at The Heights Hotel Killarney.

Important information:

Please be aware this hotel does not accept bookings from Hen/Stag partiesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORK

Location

Guest Reviews

8.6
Based on 6570 reviews
Cleanliness: 8.4
Service: 9
Location: 8
Room Quality: 8.4
Amenities: 9
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 8.8
H
Holly • couple • gb
7
Lovely Stay
Pros:

The staff was incredibly friendly, helpful, and accommodating. The room was spotless, very comfortable, and had the essentials.

Cons:

Could do with newer carpets/modern refresh but overall not bad.

2026-10-31 • via Nuitee
S
Stuart • couple • gb
8
overall very good
Pros:

room and breakfast

Cons:

My wife had a meal for dinner which was essentially just salad leaves and when mentioned to staff they agreed that it was not acceptable and another member advised that this had been taken from the bill.

2026-10-31 • via Nuitee
E
Eileen • family_with_children • ie
9
Pros:

Love the refurbishment. Family room is fab. Love the restaurant bar and lobby. Lovely reception and breakfast staff.

Cons:

The bar staff leaving glasses piled up on bar. Some waiters quite rude.

2026-10-31 • via Nuitee
N
Noelle • family_with_children • ie
10
2026-10-31 • via Nuitee
C
Colum • couple • gb
7
I has a real good stay at the hotel
Pros:

Had excellent breakfast.
The room was spotless clean and tidy lovely laid out.

Cons:

I didn't like the Restaurant in the evening.
Service was way too slow and the waiter got my order wrong as I ordered a starter which I didn't get as was given the main coarse instead

2026-10-31 • via Nuitee
D
Denise • family_with_children • ie
10
2026-10-31 • via Nuitee
O
Oneill • couple • ie
10
Lovely stay
Pros:

Very clean and spacious rooms

2026-10-30 • via Nuitee
L
Laura • couple • ie
10
2026-10-30 • via Nuitee
D
Dragan • family_with_children • rs
9
Great family hotel. Great location.
2026-10-30 • via Nuitee
M
Meireles • couple • pt
9
2026-10-30 • via Nuitee
C
Callum • couple • ie
10
2026-10-30 • via Nuitee
S
Svetlana • couple • ie
10
2026-10-30 • via Nuitee
H
Hazel Jade Rogers • couple • ie
4
This is not 4 star accommodation.
Pros:

Well presented rooms
Clean bedding
Large bed
Good sized TV
Tea and Coffee making Facilities
Lovely autumn visual merchandising around hotel public spaces
Restaurant Staff Lovely - special mention to Casper the restaurant duty manager for being very kind & accommodating.

Cons:

Dismissive & Rude Marketing Manager
Lack of Communication from guest services (chased for a week with emails & phone calls)
No water provided in bedrooms (even tho there is a mini fridge)
Unable to lock the doors (warped door frame on 2 separate rooms) - had to place seats in front of door for safety.
Broken toilet pusher in 1 room (had to disconnect from toilet to stop constant running water)
Okay food, Pad Thai Tofu Noodles made with pasta... not noodles.
1 of 2 lifts broken.
No AC in rooms. No fan provided. Terrible sleep from overheating. (& this is the end of October in Ireland - when it is cooler)

2026-10-30 • via Nuitee
C
Colette • family_with_children • ie
10
2026-10-30 • via Nuitee
F
Frances • family_with_children • ie
9
Pros:

Great night away, excellent facilities, extremely clean hotel

2026-10-30 • via Nuitee
M
Michelle • couple • ie
9
Two night stay was amazing! Purchase the breakfast included, so worth it. If your into Hiking this hotel is ideal for po
Pros:

The hotel was amazing!! Has a gym, swimming pool, Jacuzzi, sauna & steam room which is perfect for anyone looking for recovery. The breakfast, Bar & restaurant was superb!

2026-10-30 • via Nuitee
D
deirdre • family_with_children • ie
10
Perfect holiday stay for families
Pros:

Loved the staff, they were exceptional and worked very hard to ensure the guests were happy. Also the fact that there was a lot of staff working at any given time. The decor was stunning and bedrooms were gorgeous. Facilities for the children were excellent they were constantly engaged. Swimming pool was fab.

Cons:

It couldn't be helped but our room was a long walk from Reception. Other than that everything was perfect.

2026-10-30 • via Nuitee
J
Jacqueline • couple • ie
8
Excellent will visit again.
Pros:

I loved the breakfast but would have liked to see more fruit selection.

2026-10-29 • via Nuitee
A
Alanna • couple • ie
7
Friendly, clean and great location
Pros:

Great location and super clean. The food in the restaurant was lovely, and the waiting staff were very friendly and attentive.
The view from our room was lovely and the room itself was very clean and spacious.

2026-10-29 • via Nuitee
R
Ryan • couple • ie
10
Staff were excellent and the hotel was clean, tidy and In good order. Bar was great
Pros:

Clean and roomy

Cons:

Looked like it was recently renovated but wasn’t finished in the bathroom. Missing extractor fan and the door wasn’t painted all over.

2026-10-29 • via Nuitee