Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious room
Good food quality
Cons:
Tight car parking
Unpleasant room odor
Noise from construction
Issues with room amenities

Categories

Cleanliness
6.91
The rooms were mostly clean but had issues like unpleasant odors and unrefreshed towels.
Service
8.38
Staff were friendly and accommodating, enhancing the overall experience.
Location
8.42
The hotel is conveniently located near public transport and attractions.
Room Quality
7.37
Rooms were spacious and comfy, but some reported issues like old fixtures.
Amenities
7.4
Amenities were decent but could have been improved, such as breakfast options.
Value for Money
7.36
Value perception was mixed, with some feeling it wasn't worth the price paid.
Food and Beverage
7.91
Food quality in the restaurant was generally good, with some room for improvement.
Overall Experience
7.88
Overall stay was enjoyable despite some challenges, making it likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Luxurious Accommodation and Stunning Views
Experience the beauty of Brisbane city from your private balcony at the 4-star Pacific Hotel Brisbane. The renovated guest rooms and suites cater to both business and leisure travelers, offering modern amenities and comfort.

Convenient Co-Working Spaces and Dining
Unwind in the expansive lobby's co-working space or enjoy alfresco dining at the on-site bar and kitchen. Start your day with breakfast on the terrace, have drinks with a view, or savor a delicious dinner.

Relaxation and Fitness Facilities
Take a refreshing dip in the outdoor pool, work out at the 24-hour fitness center, or avail assistance round the clock at the reception desk. With proximity to Brisbane's key locations and attractions, Pacific Hotel Brisbane is the ideal choice for your next stay.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card or 1.8% for AMEX.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

7.7
Based on 3554 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 7.88
L
leia • solo_traveller • au
8
2026-05-24 • via Nuitee
B
Brett • couple • au
10
2026-05-23 • via Nuitee
W
WAYNE • extended_group • au
9
Pros:

GOOD ROOM AND BED GOOD TOO

2026-05-22 • via Nuitee
S
Sam • couple • au
7
Second time staying there. First time was better on the other side of the building
Pros:

Great location, good staff

Cons:

Stayed next to the construction site and got woken up at 6am to bringing and crashing every morning, I’m on holidays. The Verandah was basically pointless as the rain came in and water sat there. There was poor drainage in the bathroom creating a pool of water that sat for ages

2026-05-18 • via Nuitee
R
Reviews • solo_traveller • au
10
Very nice and worth the price.
Pros:

How nice the staff were

Cons:

Nothing I can think of

2026-05-18 • via Nuitee
C
Cassandra • solo_traveller • au
9
2026-05-17 • via Nuitee
M
Mary • couple • au
7
We have stayed there before and had much better rooms.
Pros:

The close proximity to hospital and doctors

Cons:

It was an old room …noisy… one chair but two on patio.
The food was ordinary

2026-05-10 • via Nuitee
S
Sue • couple • gb
7
Not happy
Cons:

Disappointed with the building work going on in the hotel and next door. we were not advised any of this was happening.
Not helpful to have scaffolding being dismantled at 8.00 in the morning when we have just come in on an international flight from the UK

2026-05-10 • via Nuitee
T
Taya • solo_traveller • au
10
Great beds !
Pros:

Comfy beds , cleanliness !!

Cons:

No issues

2026-05-10 • via Nuitee
A
Airi • couple • jp
10
Pros:

スタッフの方が丁寧で優しく、施設も清潔に保たれています。毎日お部屋をクリーニングしていただき、快適に過ごすことができました。

Cons:

ありません。大変コスパのいいホテルだと思います。

2026-05-06 • via Nuitee
R
Robert • solo_traveller • au
1
Pros:

Location

Cons:

No hot water for nearly 24hours

2026-05-04 • via Nuitee
L
Lyndall • solo_traveller • au
6
Wouldn't stay here again.
Pros:

I booked this as it said it was only 400m from the train station. I planned to walk. However the accomodation is not adjacent to the train, rather involved a walk through a park which was unlit at night. I took a taxi and it was a 4 minute drive. There were quite a few homeless people sleeping across the road in the park, and they were queuing up for a free coffee/food van across from the accomodation in the morning. As someone who rarely visits Brisbane this surprised me as this accomodation was not that cheap.
However the room was clean, bed comfy and bathroom relatively clean.

Cons:

I arrived at 9.30pm so the door was locked. I could see staff inside but had to wait 5 minutes for them to answer the bell and open the door to let me in.
Grout in the bathroom floor was a bit grotty, but I think they may be in the process of renovating.

2026-05-02 • via Nuitee
C
Connie • solo_traveller • au
9
Comfortable and convienient
Pros:

Closeness to train station

Cons:

Nothing

2026-04-29 • via Nuitee
Z
Zoe • couple • au
4
Pros:

Location

Cons:

Old, damage in the room, mould on curtains, advertised as a deluxe room but was not nice at all

2026-04-29 • via Nuitee
P
Patrick • couple • au
9
2026-04-28 • via Nuitee
S
Shannen • family_with_children • au
10
2026-04-25 • via Nuitee
D
Domoney • couple • au
6
Thanks to the staff.It will be appreciated if cleaner vacuum underneath the beds as well.
Pros:

Staff were excellent in dealing with my complaints.

Cons:

Noisy contractors on surrounding sites early in the morning and Noisy guests when checking in and out of the hotel.

2026-04-24 • via Nuitee
M
Michelle • solo_traveller • au
10
2026-04-23 • via Nuitee
R
Richard • solo_traveller • au
6
Quiet, nice balcony views and good breakfast
Pros:

Location. Breakfast ok. Complementary bottle of wine was nice.

Cons:

Difficult to find lights. Lamp next to bed heavy. Only one was plugged in. Shower was a bit difficult and no toothpaste. Soap awkward to use and no bottled water

2026-04-23 • via Nuitee
L
Liam • couple • au
10
Lovely relaxed staff!
2026-04-22 • via Nuitee