Stay KooooK Bern City - Online Check In

Hotels
8.9 (5688 reviews)
Zeughausgasse 28 , Bern , ch
+41 800 566 665

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Clean and tidy common areas
Cons:
Room size issues
Noise from adjacent rooms
Minor cleanliness issues

Categories

Cleanliness
8.34
Most reviews indicate cleanliness, with few mentions of small issues.
Service
9.31
Consistently positive comments about the attentive and friendly staff.
Location
9.35
Positive feedback about the hotel’s ideal and central location.
Room Quality
8.8
Rooms are generally comfortable, but some complaints about size and noise.
Amenities
8.83
Good amenities but some guests suggested improvements for comfort.
Value for Money
8.49
Value perceived as high relative to experience, with room for improvement in comfort for longer stays.
Food and Beverage
8.84
Good quality of public area offerings cited, but no specific mentions for improvements.
Overall Experience
9.22
Generally satisfied guests, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Stay KooooK Bern City - NEW OPENING is conveniently located in the heart of Bern, just a short walk from major attractions like the Zytgloggeturm clock tower and the Federal Palace of Switzerland.

Unique Accommodation
Experience a cozy stay at The Flat, a charming old building apartment where you can relax in the living room, enjoy the game room, and cook with friends in the kitchen/dining room.

Convenient Amenities
Enjoy comfortable beds with a view, rain showers, and free WiFi. Explore dining and shopping options nearby and take advantage of free public transport in Bern.

Book now for an unforgettable stay at Stay KooooK Bern City - NEW OPENING!

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

When booking 5 rooms and more, different conditions and policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5688 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.49
Food and Beverage: 8.84
Overall Experience: 9.22
S
Steffen • family_with_children • ch
9
Entspannter Kurzaufenthalt in schönem Hotel mitten in der Berner Altstadt
Pros:

Sehr zentrale Lage mitten in der Altstadt, tolle Dachterrasse mit wundervoller Aussicht, schönes Zimmer

2026-07-25 • via Nuitee
S
sophie • family_with_children • ch
10
2026-07-25 • via Nuitee
R
Rupert • couple • at
7
2026-07-24 • via Nuitee
F
Francois • family_with_children • fr
8
trés bon séjour
Pros:

la proximité du centre ville

2026-07-24 • via Nuitee
E
Elena • extended_group • it
10
Amazing Bern!
Pros:

Abbiamo apprezzato lo stile della struttura, la pulizia, l'ottima organizzazione, assistenza e gentilezza del personale, i servizi disponibili come la cucina (eccezionali!) e l'aspetto tecnologico. Ci è piaciuta la cura messa in ogni dettaglio e gli arredi stilosi degli ambienti comuni. L'architettura della scala interna è stupefacente! La camera era davvero confortevole e, nel complesso siamo stati divinamente. Bravi!

2026-07-24 • via Nuitee
C
Catherine • extended_group • fr
9
2026-07-24 • via Nuitee
M
miek • family_with_children • au
9
great stay
Pros:

everything, Bern is amazing

Cons:

check in was a bit complicated and lenghtly. i personally dislike all the up front admin.

2026-07-24 • via Nuitee
U
Uğur • extended_group • tr
9
2026-07-23 • via Nuitee
R
Romeo • couple • ch
7
2026-07-23 • via Nuitee
E
Elisabeth • solo_traveller • ch
10
Superbe adresse, j’y reviendrai sans aucun doute
Pros:

J’ai tout aimé, c’est joyeux, confortable, idéalement situé. Superbe ambiance. Les espaces communs sont vraiment sympas, le personnel adorable et serviable. Une adresse à garder précieusement et à partager.

Cons:

Le bruit si on dort avec les fenêtres ouverte, mais cela est inévitable en centre ville près d’une place piétonne.

2026-07-23 • via Nuitee
O
Oliver • solo_traveller • ch
9
2026-07-23 • via Nuitee
S
Steve • couple • au
10
2026-07-22 • via Nuitee
M
Marisa • solo_traveller • ch
8
Ideales City Hotel in der Berner Innenstadt
Pros:

Super centrale Lage, grandiose Dachterrasse

Cons:

Check-Out schon um 11:00

2026-07-22 • via Nuitee
J
Janis • solo_traveller • fr
9
Pros:

Super localisation et la décoration est incroyable. Sans parler de la terrasse et la vue !

Cons:

La literie, les matelas commence à vieillir et être creux

2026-07-22 • via Nuitee
S
SILVIA • family_with_children • es
7
Calidad precio buena
Pros:

La ubicación y limpieza

Cons:

La cama del sofá y el ruido del exterior

2026-07-21 • via Nuitee
N
Noah • couple • ch
10
Pros:

Die lage des Hotels und die Ausstattung ist Super!

Cons:

ein wenig die Sauberkeit…

2026-07-21 • via Nuitee
M
Michael • couple • de
9
Etwas andere Unterkunft, sehr gute Lage in der Altstadt,
Pros:

Die Public Area und die Rooftop Terrasse sind super, allerdings ist die Zimmergröße, die wir hatten (Cozy Comfort) den Preis nicht unbedingt wert. 400€ für zwei Übernachtungen ....

2026-07-20 • via Nuitee
C
Camilo • family_with_children • co
9
Hotel muy lindo y recomendable
Pros:

Ubicación, limpio, muy buenas zonas comunes, aunque todo lo haces online, el host siempre esta pendiente de tus necesidades, muy recomendado el hotel.

Cons:

Todo muy bien

2026-07-20 • via Nuitee
U
Ursula • extended_group • ch
9
Cons:

Sehr kleiner Raum für 2 pers.

2026-07-20 • via Nuitee
A
André • couple • de
8
Pros:

Alles sehr komfortabel und neuwertig

Cons:

Wir hatten leider ein Zimmer zum Innenhof

2026-07-20 • via Nuitee