Holiday Inn Express Richmond Airport by IHG

Hotels
•
Holiday Inn Express
8.7 (596 reviews)
491 International Center Drive , Sandston , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Convenient location
Cons:
Cleanliness issues (roaches)
Pool closed
Noise from airport

Categories

Cleanliness
7.78
Specific mention of roaches found in the bathroom; overall cleanliness was reported as decent but some issues were noted.
Service
9.25
Staff was described as friendly and accommodating, with fast check-in and helpfulness noted.
Location
9.29
Conveniently located near the airport and close to restaurants, making it favorable for guests.
Room Quality
8.24
Rooms reported as beautiful and clean, although some concerns about mattress firmness were expressed.
Amenities
8.77
Variety of amenities mentioned such as fitness facilities and plentiful breakfast. Pool being closed was a downside.
Value for Money
8.23
Good value based on location and service, but some felt the price was high for the amenities offered.
Food and Beverage
9.28
Breakfast received positive feedback with a large selection and quality items noted.
Overall Experience
8.75
Guests generally enjoyed their stay, with some minor issues impacting the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:39

Property Description

Convenient Location near Airport:
Less than a mile from the international airport, Holiday Inn Express Richmond Airport provides free shuttles for guests, ensuring a stress-free arrival and departure.

Comfortable Rooms and Amenities:
Each room is equipped with modern conveniences such as cable TV, free Wi-Fi, microwaves, refrigerators, and coffee makers. Safety deposit boxes, desks, and ironing facilities are also available for a comfortable stay.

Complimentary Breakfast and Fitness Facilities:
Start your day with a delicious breakfast at the hotel and maintain your fitness routine at the on-site gym. Business travelers will appreciate the business center and meeting rooms provided for their convenience.

Book your stay at Holiday Inn Express Richmond Airport now to enjoy these fantastic amenities and more!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 596 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
F
Frank-Helmut • couple • de
10
Pros:

Sehr freundlich und bemüht!
Es gibt einen Shuttle zum Flughafen. Das war für uns sehr gut.

2026-05-23 • via Nuitee
T
Todd • couple • us
3
Unpleasant
Pros:

Location

Cons:

Old & not very clean feeling. Check in not friendly.

2026-05-22 • via Nuitee
S
Sharkima • couple • us
10
2026-05-20 • via Nuitee
B
Bee • solo_traveller • us
10
Pros:

Friendly staff and
Very clean room.

Cons:

Everything was good
No complaints

2026-05-19 • via Nuitee
M
Martin • couple • us
10
Holiday Inn are always good
Pros:

breakfast was excellent.

Cons:

N/A

2026-05-19 • via Nuitee
E
Erik G • couple • us
10
All good
Pros:

Clean and close to the airport

Cons:

All good

2026-05-16 • via Nuitee
E
Erik G • couple • us
6
Pros:

Close to the airport

Cons:

I didn’t like the pillows

2026-05-13 • via Nuitee
S
Sierra • solo_traveller • us
10
2026-05-11 • via Nuitee
C
Christy • solo_traveller • us
10
Great place to stay!!!
Pros:

Clean and easy access to airport

2026-05-10 • via Nuitee
P
Phillip • family_with_children • us
9
2026-05-01 • via Nuitee
Q
Qiong • family_with_children • us
10
2026-04-29 • via Nuitee
C
Cavalier • extended_group • us
8
Pros:

Comfortable bed. Clean room.

Cons:

The pool could be cleaned.

2026-04-27 • via Nuitee
J
Jennifer • family_with_children • us
9
Pros:

The hotel was beautiful and clean. They accommodated us with nice rooms when there was a mix up out of their control. Breakfast was super yummy.

Cons:

Didn't realize staying on the 4th floor made it sound like the planes were going to land in our room. Also no fault of the hotels but it was a group of girls staying next door who partied till after 2 am after being asked nicely to please turn down the volume so we could sleep.

2026-04-27 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

The rooms are spacious, breakfast was delicious and the beds were comfortable

2026-04-25 • via Nuitee
L
Latwaine • solo_traveller • us
8
2026-04-24 • via Nuitee
L
Latwaine • solo_traveller • us
9
Cons:

The cleaning staff didnt change the sheets when requested. They just staighten up the bed. But other than that the stay was a pleasant expierence.

2026-04-24 • via Nuitee
M
Mary • solo_traveller • us
8
We were there for a special event and the hotel was in a good location.
Cons:

Plane noise was fairly loud. Worst feature was the thermostat swing in temperature. We were either too hot or too cold depending upon whether the unit was on or off.

2026-04-22 • via Nuitee
M
Monisha • solo_traveller • us
5
2026-04-19 • via Nuitee
B
Beverly • extended_group • us
9
2026-04-18 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-04-16 • via Nuitee