Holiday Inn Express Richmond Airport by IHG

Hotels
•
Holiday Inn Express
8.7 (639 reviews)
491 International Center Drive , Sandston , US
+1 804-222-1499

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Convenient location
Cons:
Cleanliness issues (roaches)
Pool closed
Noise from airport

Categories

Cleanliness
7.78
Specific mention of roaches found in the bathroom; overall cleanliness was reported as decent but some issues were noted.
Service
9.25
Staff was described as friendly and accommodating, with fast check-in and helpfulness noted.
Location
9.29
Conveniently located near the airport and close to restaurants, making it favorable for guests.
Room Quality
8.24
Rooms reported as beautiful and clean, although some concerns about mattress firmness were expressed.
Amenities
8.77
Variety of amenities mentioned such as fitness facilities and plentiful breakfast. Pool being closed was a downside.
Value for Money
8.23
Good value based on location and service, but some felt the price was high for the amenities offered.
Food and Beverage
9.28
Breakfast received positive feedback with a large selection and quality items noted.
Overall Experience
8.75
Guests generally enjoyed their stay, with some minor issues impacting the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:39

Property Description

Convenient Location near Airport:
Less than a mile from the international airport, Holiday Inn Express Richmond Airport provides free shuttles for guests, ensuring a stress-free arrival and departure.

Comfortable Rooms and Amenities:
Each room is equipped with modern conveniences such as cable TV, free Wi-Fi, microwaves, refrigerators, and coffee makers. Safety deposit boxes, desks, and ironing facilities are also available for a comfortable stay.

Complimentary Breakfast and Fitness Facilities:
Start your day with a delicious breakfast at the hotel and maintain your fitness routine at the on-site gym. Business travelers will appreciate the business center and meeting rooms provided for their convenience.

Book your stay at Holiday Inn Express Richmond Airport now to enjoy these fantastic amenities and more!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 639 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
K
Kathryn • solo_traveller • us
7
2026-09-19 • via Nuitee
A
Anisa • couple • us
10
Pros:

Night staff is wonderful.

2026-09-11 • via Nuitee
S
Savannah • extended_group • us
10
Nice straight forward stay
Pros:

Location and breakfast were great, staff was so nice!

Cons:

Nothing really

2026-09-09 • via Nuitee
K
Katie • couple • us
9
2026-09-08 • via Nuitee
C
Ciara • couple • us
10
2026-09-07 • via Nuitee
J
Jacqui • solo_traveller • us
10
2026-08-29 • via Nuitee
J
John • couple • us
10
Pros:

Left early for flight. Good overnight stay

2026-08-27 • via Nuitee
S
Shawna • family_with_children • us
8
Cons:

Didn’t realize we had to pay for parking.

2026-08-25 • via Nuitee
E
Ever • couple • us
8
Qué la platforms de booking es un asco
Pros:

La reception

Cons:

Qué booking me cobro 2 times

2026-08-22 • via Nuitee
N
Neil W. • couple • us
10
2026-08-19 • via Nuitee
E
Elizabeth • couple • us
8
2026-08-13 • via Nuitee
A
Adelwisa • couple • us
8
2026-08-13 • via Nuitee
A
Ammar • family_with_children • us
9
2026-08-11 • via Nuitee
N
Nate • couple • us
10
2026-08-05 • via Nuitee
R
Rebeca • family_with_children • us
10
2026-08-03 • via Nuitee
R
Rebeca • couple • us
10
Amazing
Pros:

Excellent place, great staff and super clean.

2026-08-03 • via Nuitee
J
Jessica • family_with_children • us
8
2026-08-02 • via Nuitee
S
Stephanie • family_with_children • us
9
Enjoyed it & would recommend
Pros:

Everything was great. Really enjoyed the breakfast and the location. Hotel was pretty clean as well.

Cons:

The only complaint is our carpet was very wet. We were on the first floor, we had friends staying on floors 2 & 3 and theirs were not so I’m not sure if there was just something going on in our room or the whole first floor. I did let the front desk know when we checked out. Our room had a bit of a musty/stale smell I’m assuming because of the dampness.

2026-07-20 • via Nuitee
J
Jens • family_with_children • us
8
The pool and the breakfast were excellent. Hearing the planes take off not excellent.
Pros:

I liked the pool access as well as the breakfast in the morning

Cons:

Did not realize how close to the airport it was so the planes taking off and landing could be heard from our room.

2026-07-20 • via Nuitee
C
Chanda • couple • us
8
2026-07-17 • via Nuitee