Hotel Trilogy Albany Airport, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.1 (170 reviews)
254 Old Wolf Road , Latham , US
+1 518-869-9100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Close/proximate to the airport
Comfortable/very good beds
Clean rooms reported by multiple guests
Friendly/helpful staff
Relatively new property and roomy stopover rooms
Cons:
Airport shuttle discontinued (not communicated)
Breakfast quality/price disappointing and format changes
Billing issues: unexpected charges and refund disputes
Noise issues (AC noise, thin inter-room door)
Room maintenance issues (peeling paint, dusty beds)

Categories

Cleanliness
8.3
Mixed reports: several guests explicitly praised clean rooms, while others noted dusty beds and peeling paint in the bathroom — overall slightly above average but inconsistent.
Service
9
Staff are repeatedly described positively (helpful, friendly), but there are notable service failures around billing and reservation refunds; strong day-to-day service balanced against these issues.
Location
10
Consistently praised for proximity to the airport and as a convenient stopover — the strongest positive theme across reviews.
Room Quality
8.2
Rooms often comfortable with very good beds for some guests, but issues reported with AC noise, a noisy inter-room door, and occasional peeling paint — generally good but with quality inconsistencies.
Amenities
7
Amenities have declined in some respects (airport shuttle no longer available, closure of nearby Park & Ride) and guests mention limited breakfast options; usable but weakened.
Value for Money
6.5
Several complaints about expensive or poor-value breakfast, unexpected charges and disputed refunds reduce perceived value.
Food and Beverage
6.8
Breakfast quality and format disappointed repeat guests (more expensive, buffet instead of sit-down), and some report not being offered menu specials — below expectations.
Overall Experience
9
Many repeat visitors and generally positive stays (convenient location, comfortable rooms) but recent service/billing and F&B issues have left some guests disappointed; overall still favorable for airport stopovers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Luxurious Accommodations with Modern Amenities

Hotel Trilogy Albany Airport, Tapestry Collection by Hilton offers a comfortable stay with free Wi-Fi, plush bedding, and flat-screen TVs. The spacious rooms boast a modern decor, a seating area, and a work desk, ensuring a relaxing environment for guests. Enjoy a hot breakfast at the Golden Bean Cafe and savor American cuisine at Blu Stone Bistro and Lounge for dinner.

Convenient Facilities for Business and Leisure

Stay productive with access to the business center offering fax and photocopying services, or unwind in the fitness center with a sauna. The airport shuttle service to Albany International Airport adds convenience to your travel plans.

Prime Location for Exploration

Located just minutes away from shopping, dining, and the Albany State Capitol Building, Hotel Trilogy Albany Airport, Tapestry Collection by Hilton is the perfect choice for both business and leisure travelers.

Book your stay now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

8.1
Based on 170 reviews
Cleanliness: 8.3
Service: 9
Location: 10
Room Quality: 8.2
Amenities: 7
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 9
T
Thomas • couple • us
6
Not as expected.
Pros:

Close to airport. Relatively new

Cons:

There is no longer a shuttle from the airport. We were not told this has changed. The breakfast available at their restaurant was expensive and not up to previous standards. The web site does not say it. Also we had a future reservation that we cancelled. But they charged us and are refusing to reimburse us. We have used this hotel many times but will not patronize them again.

2026-10-31 • via Nuitee
C
Cynthia • couple • us
8
Bed was the best!
Pros:

The room was lovely and the bed was superb!

Cons:

Mistakenly thought there was an airport shuttle but no and had to book $30.00 Lyft.

2026-10-25 • via Nuitee
R
Richard • couple • us
8
Good location
Pros:

Good location, clean room

Cons:

A bit expensive to have paint peeling off of the bathroom ceiling

2026-10-12 • via Nuitee
K
Kim • extended_group • us
9
2026-10-11 • via Nuitee
R
Rojas • solo_traveller • us
10
2026-10-08 • via Nuitee
G
Gerri • solo_traveller • us
10
Cons:

No carpeting

2026-10-07 • via Nuitee
M
Munawar • solo_traveller • in
9
2026-09-13 • via Nuitee
A
Anshul • solo_traveller • us
9
Pros:

Proximity to the airport
Overall quality

Cons:

Beds were a bit dusty and AC was cutting in and out loudly through the night

2026-09-12 • via Nuitee
W
Wendy • solo_traveller • us
10
Albany/Latham Trilogy Hotel
Pros:

Staff and proximity to airport

2026-09-09 • via Nuitee
N
Nathalie • solo_traveller • nl
6
Geluidsoverlast
Pros:

De bedden waren goed.

Cons:

De kamer had een tussendeur die al het geluid doorliet alsof die persoon in je kamer was. We hebben hun tv un de avond gehoord en hun wekker om 03:30 uur... De aircoin de kamer maakt veel herrie en maakt soms fluittonen.

2026-07-20 • via Nuitee
M
mchivotlegris • family_with_children • ca
8
Great stopover on our way to NYC
Pros:

Perfect location on our way from Canada to New York. We were 4 adults and the room had plenty of space for this overnight stopover!

2026-07-17 • via Nuitee
R
Rachel • extended_group • us
10
Lovely hotel. Smells wonderful, very clean rooms. Pillows are a bit stiff but overal good experience. No breakfast thoug
2026-07-11 • via Nuitee
A
Amanda • family_with_children • us
8
Pros:

I did eat there

Cons:

The bed

2026-07-09 • via Nuitee
D
Deborah • couple • us
10
2026-06-22 • via Nuitee
U
U1693WAsuzannes • Couples • Hurley, Catskill Region, New York
6
Did not meet our expectations this stay
Pros:

I’ve stayed here probably 10 times but our recent stay did not go well. Not enough coffee and supplies in the room (twice in 10 days), no sit down breakfast (buffet unexpectedly), husband not offered dinner specials (which he would have chosen and he heard while eating his dinner), and issues with pending double charges (corrected a few days later). We chose to stay here in the past because of the now closed Albany Park, Ride and Fly a short walk away. Rather than drive home after a late flight we enjoyed a nice fresh sit down breakfast. Very disappointed this stay!

2026-06-07 • via Tripadvisor
S
shaqwanna • solo_traveller • us
8
It was good stay
Pros:

The room was very clean and comfortable

2026-05-18 • via Nuitee
L
Lisa • couple • us
10
Clean, comfortable room
Pros:

Welcoming and helpful staff

Cons:

N/A

2026-04-30 • via Nuitee
J
Jessica • couple • us
10
Nice
Pros:

Nice and clean

Cons:

Nothing everything was nice

2026-04-13 • via Nuitee
L
Lorena • couple • us
9
We well definitely stay here again when we need a hotel near Albany.
Pros:

The room was clean and comfortable. The Fitness Center was clean, and all equipment was in good working order. The staff, especially the waitress we had for breakfast, were friendly and eager to help meet any needs we had.

Cons:

The reception area didn't offer complementary coffee or ice water, as most hotels do, though there was a coffee station in our room once we got there. The breakfast was very expensive.

2026-01-31 • via Nuitee
P
Peter • couple • us
9
2026-01-28 • via Nuitee