Townhome Inn & Suites by IHG

Hotels
8 (1306 reviews)
2270 N Germantown Pkwy , Cordova , US
+1 901-810-5831

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Value for money
Cons:
Cleanliness issues
Poor breakfast options
Room maintenance problems

Categories

Cleanliness
7.33
Multiple issues reported regarding cleanliness, including roaches and dirty dining tables.
Service
8.8
Mixed feedback; generally standard quality for this hotel tier.
Location
8.84
Comments on convenience of location near restaurants and shops.
Room Quality
7.29
Some complaints about room maintenance, including cracked windows and malfunctioning equipment.
Amenities
8.32
Amenities are fairly standard but lack variety, with some guests expressing disappointment in breakfast options.
Value for Money
8.28
Overall perceived as a budget hotel with decent value for the price.
Food and Beverage
6.83
Complaints about breakfast options and overall quality.
Overall Experience
8.3
Mixed experiences, but overall satisfaction expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:34

Property Description

Convenient Location
Just a short 15-minute drive from Memphis International Airport, Country Inn & Suites By Carlson offers easy access for travelers.

Comfortable Accommodations
Each room is equipped with modern amenities including a refrigerator, microwave, and coffee-making facilities. Guests can also enjoy a flat-screen cable TV and a work desk for their convenience.

Great Facilities
Guests can take advantage of the seasonal outdoor pool and stay connected with free WiFi throughout the property. The hotel also features a fitness centre, business center, and meeting facilities, catering to both leisure and business travelers.

Book your stay at Country Inn & Suites By Carlson now to experience comfort and convenience during your visit to Memphis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8
Based on 1306 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
S
Shannon • couple • us
10
2026-09-17 • via Nuitee
T
Trevarius • extended_group • us
10
2026-09-16 • via Nuitee
T
TRICIA • solo_traveller • us
10
All around 5 stars
Pros:

Everything was great, nice rooms, great front desk assistance and location is great, close to highway and a lot of shopping options as well as fun places to go. And if you're smart and use a "booking" app you can get a very good deal. And the bed OMG so comfy.

Cons:

That I had to leave. The end of my stay was the only thing I wasn't happy with.

2026-09-16 • via Nuitee
M
Maurice • couple • us
10
2026-09-15 • via Nuitee
T
Taylor • solo_traveller • us
7
2026-09-13 • via Nuitee
T
Taylor • solo_traveller • us
10
Pros:

Staff was extremely friendly and welcoming.

Cons:

The weekend breakfast was great. The weekday breakfast did not have as much offerings, understandably.

2026-09-12 • via Nuitee
T
Taylor • solo_traveller • us
10
Pros:

The staff was very friendly and welcoming.

Cons:

N/A

2026-09-12 • via Nuitee
D
Deanna • solo_traveller • us
8
2026-09-12 • via Nuitee
S
Sedrica • couple • us
1
Pros:

My room had a leak in the ceiling and they couldn't move me

Cons:

They couldn't put me in a room that was better

2026-09-11 • via Nuitee
C
carol • couple • us
7
2026-09-09 • via Nuitee
J
Janice • couple • us
9
My experience was excellent nothing negative to say about the facility and or the staff
Pros:

Excellent location and price point. The facility was clean, and the continental breakfast was satisfactory.

Cons:

There was nothing that I didn’t like about it other than the under construction

2026-09-08 • via Nuitee
J
Johnnie M • solo_traveller • us
7
2026-09-08 • via Nuitee
T
Trinity • couple • us
8
2026-09-07 • via Nuitee
C
Christy • solo_traveller • us
8
Under Construction
Pros:

They are doing a good deal of remodeling, but despite that it was a great stay. Especially for the price!

Cons:

The hallways reeked of weed! All the time!! If you're going to blaze-up in a no smoking hotel, at least have something that isn't so skunky.

2026-09-04 • via Nuitee
S
scott • solo_traveller • us
10
2026-09-04 • via Nuitee
S
Stanley • family_with_children • us
1
2026-09-04 • via Nuitee
E
Ericka • couple • us
10
2026-09-03 • via Nuitee
G
Guffin • solo_traveller • us
5
Check in was too difficult and they need to hire more staff.
Pros:

Rooms were nice.

Cons:

I kept getting assigned the wrong room 3x. 1st room wasn’t the right room number that I was assigned to so they fixed it THEN the 2nd room wasn’t cleaned and wasn’t ready. They finally got it right the 3rd time. Pics shown are from the uncleaned room I was assigned.

2026-09-03 • via Nuitee
E
Ericka • couple • us
10
Absolutely love the stay!
Pros:

Friendly staff

2026-09-03 • via Nuitee
D
Daron • couple • us
8
Staff were so nice
Pros:

Great location. Newly renovated rooms

Cons:

The bed was too hard me

2026-09-03 • via Nuitee