Holiday Inn Express & Suites Austin North Central by IHG

Hotels
•
Holiday Inn Express
7.9 (1751 reviews)
8500 North I 35, Austin, TX 78753 United States , Austin , us
+15128210707

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Cons:
Dirty towels
Broken elevator

Categories

Cleanliness
6.61
Several mentions of unclean conditions, such as dirty towels and an unkempt shower.
Service
8.58
Generally friendly staff but some complaints about unprofessionalism and issues with deposit.
Location
8.62
Convenient and felt safe, but noisy due to proximity to the freeway.
Room Quality
7.57
Issues with room furniture arrangement and some maintenance oversights.
Amenities
8.1
Good overall amenities but issues with broken elevators and limited food options.
Value for Money
8.06
Fair value considering the overall experience, though extra charges were mentioned.
Food and Beverage
7.61
Breakfast options were lacking and did not meet expectations.
Overall Experience
8.08
Some positive experiences balanced by notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:06

Property Description

Convenient Location
Just outside downtown Austin and off Interstate 35, Holiday Inn Express Austin North Central offers easy access to key attractions and major corporate offices.

Comfortable Accommodations
Each elegantly decorated room is equipped with a microwave, mini-refrigerator, work desk, and hot-drink facilities, ensuring a comfortable stay for every guest.

Great Amenities
Start your day with a hot breakfast featuring a variety of options, and unwind at the 24-hour fitness center or outdoor swimming pool during your stay.

Book your stay now at Holiday Inn Express Austin North Central for a perfect blend of convenience, comfort, and great amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1751 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
G
Giannelly • couple • us
10
2026-07-03 • via Nuitee
R
RAMIREZ • family_with_children • us
6
Pros:

It was close to where I was looking for attention, it was good, but the folder had water in it and they didn't give me another room.

Cons:

The folder was wet and smelled bad, and they couldn't give me another room; it wasn't a good night.

2026-06-30 • via Nuitee
J
Juliet • couple • us
7
2026-06-27 • via Nuitee
R
Rami • extended_group • us
10
Amazing
Pros:

Staff, room ne everything was perfect and clean

2026-06-24 • via Nuitee
A
Alejandro • family_with_children • us
7
Just a great stay over all and very welcoming
Pros:

Room was great smelled amazing and the lobby was easy to get around

Cons:

The pool needed a little more cleaning

2026-06-24 • via Nuitee
S
Samantha • family_with_children • us
4
Will not return
Pros:

Morning staff was pleasant upon check out but evening person was rude

Cons:

Old, dirty carpet. Very small bathroom. Dirty window curtains.

2026-06-22 • via Nuitee
A
Abraham • couple • us
1
I booked 2 beds and the receptionist was rude she said I would get a king with a sofa bed and that was 2 beds
Pros:

Nothing, it’s outdated and smelled

Cons:

It was stuffy, hallways were hot, rooms are outdated and weird

2026-06-21 • via Nuitee
S
Steven • solo_traveller • us
9
2026-06-19 • via Nuitee
C
Christina • solo_traveller • us
10
Pros:

Close by

Cons:

Elevator down

2026-06-16 • via Nuitee
W
William • extended_group • us
10
2026-06-15 • via Nuitee
V
Veronica • solo_traveller • us
9
2026-06-13 • via Nuitee
G
Giannelly • couple • us
8
Bien
Pros:

Si

Cons:

Que no había ascensor

2026-06-08 • via Nuitee
H
Huy • couple • us
2
Won’t come back
Pros:

Location

Cons:

Elevator broke and my room was on 4th floor. Bathtub didn’t drain well. Water filled up to ankles while in the shower.

2026-06-06 • via Nuitee
S
Sherri • couple • us
6
Bathroom #129, smelledof urine. Turnoff
Pros:

Location

Cons:

Construction

2026-06-06 • via Nuitee
C
Christine • solo_traveller • us
10
Great stay, hopefully others don’t find it.
Pros:

Loved

Cons:

Nothing

2026-05-31 • via Nuitee
S
Sulbaran • solo_traveller • us
9
2026-05-30 • via Nuitee
E
Emily • extended_group • us
10
2026-05-30 • via Nuitee
B
Barbara • solo_traveller • us
8
2026-05-30 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-05-29 • via Nuitee
K
KOLAWOLE • couple • us
8
Good
Pros:

Breakfast okay

2026-05-29 • via Nuitee