Holiday Inn Express & Suites Austin North Central by IHG

Hotels
Holiday Inn Express
7.9 (1762 reviews)
8500 North I 35, Austin, TX 78753 United States , Austin , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Cons:
Dirty towels
Broken elevator

Categories

Cleanliness
6.61
Several mentions of unclean conditions, such as dirty towels and an unkempt shower.
Service
8.58
Generally friendly staff but some complaints about unprofessionalism and issues with deposit.
Location
8.62
Convenient and felt safe, but noisy due to proximity to the freeway.
Room Quality
7.57
Issues with room furniture arrangement and some maintenance oversights.
Amenities
8.1
Good overall amenities but issues with broken elevators and limited food options.
Value for Money
8.06
Fair value considering the overall experience, though extra charges were mentioned.
Food and Beverage
7.61
Breakfast options were lacking and did not meet expectations.
Overall Experience
8.08
Some positive experiences balanced by notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:06

Property Description

Convenient Location
Just outside downtown Austin and off Interstate 35, Holiday Inn Express Austin North Central offers easy access to key attractions and major corporate offices.

Comfortable Accommodations
Each elegantly decorated room is equipped with a microwave, mini-refrigerator, work desk, and hot-drink facilities, ensuring a comfortable stay for every guest.

Great Amenities
Start your day with a hot breakfast featuring a variety of options, and unwind at the 24-hour fitness center or outdoor swimming pool during your stay.

Book your stay now at Holiday Inn Express Austin North Central for a perfect blend of convenience, comfort, and great amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1762 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
F
Fernando solo_traveller us
10
2026-07-25 via Nuitee
B
Butler couple us
10
2026-07-25 via Nuitee
I
Ismael solo_traveller us
1
Elevators and restroom didn't work.
Pros:

The staff was friendly

Cons:

I get there and they said my room is ready and it's on the 4th floor and the elevators didn't work. So, I would need to take the stairs but if I wait half hour, I can get a room on the 2nd floor. Still have to take stair and I had a lot of luggages.
I even asks if I could use the restroom and they said that was out of order as well. I cancel my reservation and went to the Hilton Garden Inn instead and I called to make sure there elevators work.

2026-07-25 via Nuitee
E
Edson solo_traveller us
8
Pros:

Todo

Cons:

Un poco sucias la alfombra del cuarto baje a mi bebe a gatear y sus calcetas y ropa terminaron extremadamente mente sucias

2026-07-24 via Nuitee
T
Tiffany family_with_children us
10
2026-07-22 via Nuitee
M
Maria family_with_children us
8
Satisfied overall. Great hotel, great price. Very good breakfast.
Pros:

Breakfast, overall cleanliness.

Cons:

No comments since we arrived late and only slept, ate breakfast and left.

2026-07-22 via Nuitee
G
gambling solo_traveller us
7
2026-07-21 via Nuitee
A
andrea family_with_children us
1
2026-07-18 via Nuitee
M
Mateo couple us
10
2026-07-10 via Nuitee
H
Hidalgo solo_traveller us
10
UT Austin visit
Pros:

Great customer service, breakfast was delicious, staff was friendly and very knowledgeable, room size was bigger than expected.

Cons:

Was charge a deposit fee of $100 dlls and a day after was not reimbursed yet.

2026-07-09 via Nuitee
J
Jamile Sanchez family_with_children br
7
Pontos a melhorar
Pros:

O café é bem padrão continental americano, sem variedade de frutas...

Cons:

Pegamos um quarto no andar térreo, conseguiamos ouvir tudo o que ocorria na recepção , no corredor, e no quarto ao lado. Falta melhorar a acústica

2026-07-08 via Nuitee
O
Olympic solo_traveller us
10
States overall great
Pros:

Free breakfast selection

Cons:

The mold in the bathroom

2026-07-07 via Nuitee
R
Roxanne solo_traveller in
1
Sketchy neighborhood
Pros:

I didn't like anything about this hotel

Cons:

The hotel was in a sketchy neighborhood. The room had some spiders and had a weird smell. We chose to leave. We didn't stay the night. We ended up going to a different hotel.

2026-07-06 via Nuitee
Q
Quiroz Alviso family_with_children mx
10
EXCELENTE
Pros:

EL PERSONAL AMABLE, LA UBICACION, EL DESAYUNO, TODO MUY BIEN NO TENGO QUEJAS, SOLO QUE PONGAN UN RECEPCIONISTA QUE HABLE ESPAÑOL

Cons:

QUE LOS RECEPCIONISTAS NO HABLAN ESPAÑOL

2026-07-06 via Nuitee
L
Luis Fernando solo_traveller us
10
2026-07-06 via Nuitee
V
Venkaiah family_with_children us
9
2026-07-06 via Nuitee
M
Mora solo_traveller mx
10
Pros:

Gente amable y el idioma español..

2026-07-05 via Nuitee
G
Giannelly couple us
10
2026-07-03 via Nuitee
R
RAMIREZ family_with_children us
6
Pros:

It was close to where I was looking for attention, it was good, but the folder had water in it and they didn't give me another room.

Cons:

The folder was wet and smelled bad, and they couldn't give me another room; it wasn't a good night.

2026-06-30 via Nuitee
J
Juliet couple us
7
2026-06-27 via Nuitee