Holiday Inn Express & Suites Austin North Central by IHG

Hotels
•
Holiday Inn Express
7.9 (1781 reviews)
8500 North I 35, Austin, TX 78753 United States , Austin , us
+1 512-821-0707

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Cons:
Dirty towels
Broken elevator

Categories

Cleanliness
6.61
Several mentions of unclean conditions, such as dirty towels and an unkempt shower.
Service
8.58
Generally friendly staff but some complaints about unprofessionalism and issues with deposit.
Location
8.62
Convenient and felt safe, but noisy due to proximity to the freeway.
Room Quality
7.57
Issues with room furniture arrangement and some maintenance oversights.
Amenities
8.1
Good overall amenities but issues with broken elevators and limited food options.
Value for Money
8.06
Fair value considering the overall experience, though extra charges were mentioned.
Food and Beverage
7.61
Breakfast options were lacking and did not meet expectations.
Overall Experience
8.08
Some positive experiences balanced by notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:06

Property Description

Convenient Location
Just outside downtown Austin and off Interstate 35, Holiday Inn Express Austin North Central offers easy access to key attractions and major corporate offices.

Comfortable Accommodations
Each elegantly decorated room is equipped with a microwave, mini-refrigerator, work desk, and hot-drink facilities, ensuring a comfortable stay for every guest.

Great Amenities
Start your day with a hot breakfast featuring a variety of options, and unwind at the 24-hour fitness center or outdoor swimming pool during your stay.

Book your stay now at Holiday Inn Express Austin North Central for a perfect blend of convenience, comfort, and great amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1781 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
G
Garza • solo_traveller • us
10
Quite places very clean
Pros:

Everything i 👍

Cons:

There wasn't anything i didnt like

2026-08-27 • via Nuitee
J
Jamal • solo_traveller • us
10
Pros:

Customer service was great

Cons:

No improvements need

2026-08-20 • via Nuitee
V
Valerie • couple • us
3
2026-08-17 • via Nuitee
L
Louis • couple • us
6
The stay served my purpose.
Pros:

Came down for breakfast at about 9am to find that everything was gone notified the staff was was waited at least a half an hour before leaving don’t know if they restocked the food. Don’t you account for the number of guests booked with the amount of food prepared?

Cons:

Friendly staff

2026-08-16 • via Nuitee
A
Ava • extended_group • us
10
2026-08-16 • via Nuitee
A
Ashish • family_with_children • us
9
2026-08-10 • via Nuitee
D
Dawn • solo_traveller • us
6
Pros:

Outdated the beds were old couldn't sleep

Cons:

Everything

2026-08-09 • via Nuitee
J
Jovonna • couple • us
10
2026-08-04 • via Nuitee
J
Jovonna • couple • us
10
2026-08-04 • via Nuitee
R
Rivera • family_with_children • us
7
2026-08-03 • via Nuitee
M
Martinez • solo_traveller • us
7
Pros:

Hygiene products in the shower

Cons:

Paying for parking

2026-08-02 • via Nuitee
I
Ismael • solo_traveller • us
1
Elevators and restroom didn't work.
Pros:

The staff was friendly

Cons:

I get there and they said my room is ready and it's on the 4th floor and the elevators didn't work. So, I would need to take the stairs but if I wait half hour, I can get a room on the 2nd floor. Still have to take stair and I had a lot of luggages.
I even asks if I could use the restroom and they said that was out of order as well. I cancel my reservation and went to the Hilton Garden Inn instead and I called to make sure there elevators work.

2026-07-25 • via Nuitee
B
Butler • couple • us
10
2026-07-25 • via Nuitee
F
Fernando • solo_traveller • us
10
2026-07-25 • via Nuitee
E
Edson • solo_traveller • us
8
Pros:

Todo

Cons:

Un poco sucias la alfombra del cuarto baje a mi bebe a gatear y sus calcetas y ropa terminaron extremadamente mente sucias

2026-07-24 • via Nuitee
T
Tiffany • family_with_children • us
10
2026-07-22 • via Nuitee
M
Maria • family_with_children • us
8
Satisfied overall. Great hotel, great price. Very good breakfast.
Pros:

Breakfast, overall cleanliness.

Cons:

No comments since we arrived late and only slept, ate breakfast and left.

2026-07-22 • via Nuitee
G
gambling • solo_traveller • us
7
2026-07-21 • via Nuitee
A
andrea • family_with_children • us
1
2026-07-18 • via Nuitee
M
Mateo • couple • us
10
2026-07-10 • via Nuitee