Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Excellent service
Clean rooms
Beautiful hotel
Cons:
High parking price

Categories

Cleanliness
8.54
Rooms are clean and very spacious.
Service
9.01
Josh at the front desk went above and beyond to make sure we had everything we needed.
Location
9.05
Great location in SoMa that’s close to Union Square and public transit.
Room Quality
8
The bed is one of the comfiest hotel beds we’ve slept on.
Amenities
8.53
Upscale atmosphere in the lobby and bar.
Value for Money
8.49
Standard quality for this hotel tier.
Food and Beverage
8.54
Standard quality for this hotel tier.
Overall Experience
8.61
Overall we’re so glad to have found the perfect place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:28

Property Description

Modern Urban Oasis in San Francisco's SOMA District

Luxurious Rooms with High-Tech Amenities
Experience modern decor and urban finishes in each room, complete with a flat-screen TV, WiFi, and Bluetooth Speaker alarm clock. Indulge in California wines and local snacks from the minibar, and enjoy Nespresso coffee daily.

Sustainable Dining and Hand-Crafted Cocktails
Savor locally-sourced cuisine at Trace and mingle at the Living Room Bar with expertly crafted cocktails.

FIT Gym and Prime Location
Stay active at the fully-equipped FIT gym and explore nearby attractions like the Golden Gate Bridge and Union Square, just minutes away.

Book now for an unforgettable stay at W San Francisco!

Important information:

Please note: For all rates that include breakfast, breakfast is limited to two people, per room. This is not valid for in-room breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 80 per day.

Location

Guest Reviews

8.6
Based on 599 reviews
Cleanliness: 8.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
N
N9350NPannas Couples
10
Exceptional Service That Keeps Us Coming Back
Pros:

We absolutely love this hotel! It is, without a doubt, our favorite hotel in all of San Francisco. The rooms are wonderful, but what truly makes this property exceptional is the incredible staff.

From check-in, to our phone interactions with Espi, to the restaurant team, every experience is consistently outstanding. It's the little things that make all the difference. What impresses us most is that so many team members recognize us and remember our names, making every stay feel personal and welcoming.

When my partner and I checked in, Jenny greeted us with a warm smile and welcomed us back by name. Whenever we call the front desk, Espi is always gracious, kind, and genuinely happy to help. In the restaurant, Qi always recognizes us and makes us feel right at home, and our servers, Alvin and Jane, even remember exactly how I like my coffee. Magnolia is always accommodating, responsive, and quick to help with any questions we have.

This level of genuine hospitality is rare, and it's what keeps us coming back. Thank you to the entire team for making every stay feel so special. We can't wait for our next visit!

2026-07-23 via Tripadvisor
J
Jennifer solo_traveller pf
8
Overall good stay
Cons:

At the time of booking, there were no telling the hotel was going through renovations

2026-07-19 via Nuitee
R
reuvensh Couples Sunnyvale, California
10
Outstanding Hospitality During a Major Renovation
Pros:

We recently stayed at the W San Francisco while celebrating our wedding anniversary, and despite the hotel undergoing significant renovations, we had a truly wonderful experience.

Before our arrival, there was a small communication hiccup, and our anniversary message didn't reach the right people. These things happen, and what impressed us most wasn't the mistake—it was how the team responded once they became aware of it.

The hotel is currently in the midst of a major renovation, which naturally comes with some inconveniences. However, the staff consistently went above and beyond to minimize any disruption and make up for it in every way they could. Their genuine care, generosity, and commitment to guest satisfaction were evident throughout our stay.

Once they learned we were celebrating our anniversary, the team made us feel truly special. The thoughtful touches, warm hospitality, and exceptional professionalism transformed what could have been an ordinary stay into one we'll always remember. Rather than focusing on the temporary inconveniences of the renovation, we left remembering the outstanding people who made us feel so welcome.

The accommodations were comfortable, the service was exceptional, and every interaction with the staff reinforced that they are dedicated to creating memorable experiences—even while navigating a complex renovation project.

Our heartfelt thanks go to everyone who helped make our anniversary so special. You are a credit to the W San Francisco, and your efforts did not go unnoticed.

We left with wonderful memories, and we're excited to return once the renovation is complete to experience the hotel's next chapter. Until then, we can wholeheartedly recommend the W San Francisco to anyone looking for exceptional hospitality and a team that truly cares about its guests.

2026-07-18 via Tripadvisor
A
ALON couple il
9
2026-07-10 via Nuitee
G
gianpiero couple it
9
2026-07-04 via Nuitee
D
Dominik solo_traveller at
8
2026-07-01 via Nuitee
M
Maggie couple us
8
It was clean, organized. Staff was amazing and it was within walking distance to our destinations.
Pros:

Location was perfect for our stay

Cons:

That it under renovation

2026-06-30 via Nuitee
Y
Yasin solo_traveller tr
3
Cons:

there was renovation and while bookıing didnt see any notice and everybody was able to come in to hotel corridors which I felt very unsafe. most probably not going to stay again.

2026-06-28 via Nuitee
F
Fatima couple us
10
2026-06-22 via Nuitee
L
Lorena family_with_children us
6
Cons:

Got charged for valet parking even though I did not leave my vehicle with the valet staff.

2026-06-22 via Nuitee
H
Haris extended_group us
8
2026-06-20 via Nuitee
D
deniz couple tr
1
Dissapointing
Cons:

The hotel is under construction !!! No prior warning. Wouldnt have booked it if i knew…

2026-06-19 via Nuitee
M
Marianne extended_group us
8
2026-06-16 via Nuitee
C
Calmhawk Couples Maui, Hawaii
6
Average
Pros:

We stayed here for an event and found the experience to be average overall. Parts of the hotel appeared to be under renovation, and the temporary drapes and barriers made it feel somewhat unfinished and confusing to navigate.

We booked a Studio Suite, but it felt quite small—many hotels would market a room of this size as a standard guest room rather than a suite. The windows were noticeably dirty, and the room itself felt plain and lacking warmth or character.

On the positive side, the staff were pleasant, responsive, and helpful throughout our stay.

While the location is convenient, there are several better hotel options in San Francisco at similar price points. Based on this experience, I would choose to stay elsewhere on a future visit.

2026-06-10 via Tripadvisor
K
Katherine Grace extended_group ae
7
2026-06-10 via Nuitee
E
Eduardo couple ar
7
Pros:

Linda habitación

Cons:

En el lobby/bar a la tarde ponen música muy fuerte.
Es raro que un hotel de este nivel te cobre el wifi/internet.

2026-06-05 via Nuitee
C
christophereV2936XK Business
10
Wonderful Stay and Exceptional Manager
Pros:

I wanted to share that I had a wonderful 3 night stay at W Hotels San Francisco for the APA conference. The hotel was clean, stylish, and ideally located. The most noteworthy part was the outstanding job done by manager Estela Sunga, who went above and beyond in terms of being supportive and accommodating. There was a booking related error (not fault of W), and she was able to more than rectify the situation, and followed up to ensure that my experience was excellent. Estela Sunga is an inspiration and a great asset to W Hotels. Like Michael Jordan, she escalates the level of excellence to her entire team!

2026-05-21 via Tripadvisor
M
Mikki solo_traveller us
6
Pros:

Phone did not work. Ice machine did not work. Fridge had no room for storage.

Cons:

Food MEGA EXPENSIVE $69.00 for waffles, chicken and OJ. Wagyu beef burger was spoiled- disgarded. That was $49.00.
Order UBEREATS when in SF.

2026-05-21 via Nuitee
A
Anjali solo_traveller us
10
2026-05-20 via Nuitee
M
Melissa couple us
10
2026-05-19 via Nuitee