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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Paid WiFi
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Modern Urban Oasis in San Francisco's SOMA District
Luxurious Rooms with High-Tech Amenities
Experience modern decor and urban finishes in each room, complete with a flat-screen TV, WiFi, and Bluetooth Speaker alarm clock. Indulge in California wines and local snacks from the minibar, and enjoy Nespresso coffee daily.
Sustainable Dining and Hand-Crafted Cocktails
Savor locally-sourced cuisine at Trace and mingle at the Living Room Bar with expertly crafted cocktails.
FIT Gym and Prime Location
Stay active at the fully-equipped FIT gym and explore nearby attractions like the Golden Gate Bridge and Union Square, just minutes away.
Book now for an unforgettable stay at W San Francisco!
Please note: For all rates that include breakfast, breakfast is limited to two people, per room. This is not valid for in-room breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
The location was ideal.
Not applicable
Comfortable and functional. Staff understood my needs and were very helpful. They made my business trip enjoyable.
La localisation , la chambre , le personnel et la déco
Ras
I booked this place because I believe that it would be a wonderful experience for me for my birthday weekend a few days before I was scheduled to be at the hotel. I received an email from management stating that they were doing some renovations and that the hotel would not have some amenities that I specifically Reserved it for I then said well I do not want to stay here and attempted to cancel my reservation, they still charged me after they told me that they would check to see if that was an option because of my reason in the end, they attempted to charge me and did not get their funds. Needless to say, but for this reason I am giving this review
Lack of communication
Great location
Nada en especial me llamo la atención. Me esperaba más de un W
El desayuno muy flojo.
Close to the centre. Spacious room. Friendly, helpful staff
It is currently undergoing renovation but this did not detract from our stay and the hotel have made adjustments. Breakfast is $40 per head if you have not booked a rate including breakfast.
We absolutely love this hotel! It is, without a doubt, our favorite hotel in all of San Francisco. The rooms are wonderful, but what truly makes this property exceptional is the incredible staff.
From check-in, to our phone interactions with Espi, to the restaurant team, every experience is consistently outstanding. It's the little things that make all the difference. What impresses us most is that so many team members recognize us and remember our names, making every stay feel personal and welcoming.
When my partner and I checked in, Jenny greeted us with a warm smile and welcomed us back by name. Whenever we call the front desk, Espi is always gracious, kind, and genuinely happy to help. In the restaurant, Qi always recognizes us and makes us feel right at home, and our servers, Alvin and Jane, even remember exactly how I like my coffee. Magnolia is always accommodating, responsive, and quick to help with any questions we have.
This level of genuine hospitality is rare, and it's what keeps us coming back. Thank you to the entire team for making every stay feel so special. We can't wait for our next visit!
At the time of booking, there were no telling the hotel was going through renovations
We recently stayed at the W San Francisco while celebrating our wedding anniversary, and despite the hotel undergoing significant renovations, we had a truly wonderful experience.
Before our arrival, there was a small communication hiccup, and our anniversary message didn't reach the right people. These things happen, and what impressed us most wasn't the mistake—it was how the team responded once they became aware of it.
The hotel is currently in the midst of a major renovation, which naturally comes with some inconveniences. However, the staff consistently went above and beyond to minimize any disruption and make up for it in every way they could. Their genuine care, generosity, and commitment to guest satisfaction were evident throughout our stay.
Once they learned we were celebrating our anniversary, the team made us feel truly special. The thoughtful touches, warm hospitality, and exceptional professionalism transformed what could have been an ordinary stay into one we'll always remember. Rather than focusing on the temporary inconveniences of the renovation, we left remembering the outstanding people who made us feel so welcome.
The accommodations were comfortable, the service was exceptional, and every interaction with the staff reinforced that they are dedicated to creating memorable experiences—even while navigating a complex renovation project.
Our heartfelt thanks go to everyone who helped make our anniversary so special. You are a credit to the W San Francisco, and your efforts did not go unnoticed.
We left with wonderful memories, and we're excited to return once the renovation is complete to experience the hotel's next chapter. Until then, we can wholeheartedly recommend the W San Francisco to anyone looking for exceptional hospitality and a team that truly cares about its guests.
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