DoubleTree by Hilton Stamford

Hotels
Doubletree by Hilton
7.1 (1295 reviews)
1 First Stamford Place , Stamford , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated interiors

Categories

Cleanliness
4.73
Numerous complaints about uncleanly conditions were noted, with specific examples of dirty rooms and areas.
Service
9.2
Staff were consistently referred to as friendly and helpful, positively impacting the overall experience.
Location
9.24
The location was highlighted as a positive aspect, particularly its convenience and accessibility.
Room Quality
5.69
Many reviews expressed dissatisfaction with the room quality, including outdated decor and issues with cleanliness.
Amenities
7.72
Amenities received mixed feedback, with some positive mentions but also complaints about noise and inconsistency.
Value for Money
6.68
Guests expressed that the price did not match the quality and service level provided.
Food and Beverage
5.73
The restaurant was described as overpriced and having poor food quality based on feedback.
Overall Experience
7.8
While there were significant issues reported, the overall sentiment was that some aspects were worthwhile, leading to a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:57

Property Description

Luxurious Accommodations

Experience upscale comfort at the Hilton Stamford Hotel & Executive Meeting Center with spacious rooms featuring premium amenities like a 50" HDTV and Hilton Serenity bath products.

Top-Notch Facilities

Enjoy a range of facilities including a 24-hour fitness center, an indoor pool, and tennis courts during your stay. Take advantage of the free transfer service to explore Stamford conveniently.

Delicious Dining Options

Indulge in delectable farm-to-table cuisine with a Mediterranean twist at the on-site Tavola Restaurant. Savor the flavors of local New England food without leaving the hotel premises.

Book your stay now at the Hilton Stamford Hotel & Executive Meeting Center for a memorable and luxurious experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

This hotel will undergo a new fresh look for rooms only (under renovation) from now - November 30th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 1295 reviews
Cleanliness: 4.73
Service: 9.2
Location: 9.24
Room Quality: 5.69
Amenities: 7.72
Value for Money: 6.68
Food and Beverage: 5.73
Overall Experience: 7.8
S
Setty family_with_children us
1
it was disappointing
Pros:

the staff was helpful

Cons:

everything the room the pool cleanliness they were doing construction while we were there. It smelled like mold.

2026-09-03 via Nuitee
N
Neil family_with_children us
2
2026-09-02 via Nuitee
J
Joshua solo_traveller us
10
2026-08-30 via Nuitee
S
simon couple gb
8
2026-08-29 via Nuitee
S
Steven couple us
3
2026-08-27 via Nuitee
R
Russell solo_traveller us
9
2026-08-24 via Nuitee
K
Kelly couple us
5
Location was great for event but way overpriced for how filthy it was
Pros:

The location

Cons:

Was very unclean

2026-08-24 via Nuitee
F
Faentzlie couple us
10
2026-08-23 via Nuitee
M
Milagros family_with_children us
1
5 hours
Pros:

They charge me the whole 2 night but I leve 5 hours after because they lie about the pool being open

Cons:

They don’t want to give a refund I ask the guy Andrew he said the pool is open and then when I when to use it was close so I decided to leave the same day that at check in he said don’t worry I will be refund you . Now they said not refund because I book the reservation with 3 party I understand but why he don’t said that in the first place

2026-08-21 via Nuitee
M
Matisse extended_group us
7
Pros:

Clean and comfortable rooms

Cons:

Room was adjacent to elevator banks which were noisy and in operation most hours making for some interrupted sleep.

2026-08-16 via Nuitee
J
Joe family_with_children us
10
2026-08-16 via Nuitee
J
Jahmal couple us
4
Pros:

Roof Construction woke us up no answer from staff

2026-08-11 via Nuitee
R
Radostin Rado solo_traveller bg
1
2026-08-06 via Nuitee
M
Matthew family_with_children us
10
2026-07-23 via Nuitee
G
Graham solo_traveller gb
8
2026-07-19 via Nuitee
H
Huang couple tw
9
2026-07-14 via Nuitee
R
Robert solo_traveller us
3
Pros:

Accessibility

Cons:

Drains in the bathroom sink and tub drained slowly requiring maintenance to come. We had to call for security twice during the night due excessive noise near our room

2026-07-13 via Nuitee
A
alangU3765EX Solo travel
4
Not the experience I’d hoped for
Pros:

The attendant who greeted me at check-in (Tuesday night, July 7) was singularly unwelcoming. All he needed to do was smile and seem genuinely interested in my being accommodated. Instead it seemed that he wanted to be rid of me.

By contrast, the attendant who greeted me on checkout this morning was excellent.

Other items: the bed in my room was creaky and bumpy. The garage is dank and unpleasant.

2026-07-08 via Tripadvisor
J
James solo_traveller us
5
Pros:

The location and the Staff

Cons:

Rooms and facilities are aged

2026-07-08 via Nuitee
T
TIffany solo_traveller us
5
2026-07-02 via Nuitee