The Westin Dallas Park Central

Hotels
•
Westin
8.6 (1568 reviews)
12720 Merit Drive , Bouchard , us
+1 972-385-3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Filthy hotel
Expensive breakfast and room service

Categories

Cleanliness
7.74
Staff members are thieves. The hotel is filthy.
Service
9.71
The staff went above and beyond to make our stay exceptional; very welcoming and friendly.
Location
8.75
Good location with easy access.
Room Quality
8.7
Rooms are clean, spacious, and comfortable.
Amenities
8.73
Nice gym and small pool area.
Value for Money
8.19
Breakfast was considered expensive.
Food and Beverage
8.24
Room service was expensive.
Overall Experience
8.71
Most stays were positive with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:30

Property Description

Luxurious Accommodations
The Westin Dallas Park Central, conveniently located off Interstate 635, offers elegantly furnished rooms with modern amenities like flat-screen TVs and plush bedding. Upgrade to a room with access to the exclusive Westin Club Lounge for added comfort and convenience.

Exceptional Dining and Entertainment
Indulge in a culinary experience at Café in the Park Restaurant, serving a Superfoods menu, or unwind with a locally-brewed beer at the Lobby Bar. Room service is also available for those who prefer dining in the comfort of their room.

Convenient Location and Facilities
With a 24-hour fitness center, business center, and in-room spa services, guests have everything they need for a relaxing stay. Explore nearby attractions such as NorthPark Center and Galleria Dallas, all within easy reach of the hotel.

Experience luxury and convenience at Westin Dallas Park Central - book your stay now for an unforgettable experience.

Important information:

Pet fee is 50 USD per room, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Location

Guest Reviews

8.6
Based on 1568 reviews
Cleanliness: 7.74
Service: 9.71
Location: 8.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 8.71
F
Felix • solo_traveller • us
10
Nice
Pros:

The Pool.and the Gym facilities

Cons:

Nothing

2026-08-24 • via Nuitee
M
Michael • couple • us
10
Pros:

Céntrico y limpio

2026-08-23 • via Nuitee
N
Nathalya • extended_group • mx
10
Enjoyable stay
Pros:

Nice hotel

2026-08-18 • via Nuitee
B
Brandon • couple • us
10
Westin never fails!
Pros:

Loved everything about it, great stay!

Cons:

No complaints

2026-08-18 • via Nuitee
D
Daniel • couple • gb
9
2026-08-12 • via Nuitee
M
Maria • family_with_children • us
10
2026-08-10 • via Nuitee
B
B7573BAtoddw • Business
2
Worst hotel experience ever!
Pros:

Without a doubt the worst customer experience I have ever encountered with a hotel's front desk staff and supervisor.

2026-08-07 • via Tripadvisor
J
Julisa • extended_group • us
10
2026-08-07 • via Nuitee
P
Parikh • extended_group • in
7
2026-08-04 • via Nuitee
V
Vivian • family_with_children • us
9
2026-08-03 • via Nuitee
C
Castillo • solo_traveller • us
10
2026-08-02 • via Nuitee
E
Elida • solo_traveller • us
8
It was fine, room reservations was corrected.
Pros:

Room was nice and comfortable

Cons:

I was 1st given the wrong room type from that I booked and the 1st room had a dirty tub.

2026-07-24 • via Nuitee
T
Treal • solo_traveller • us
8
2026-07-24 • via Nuitee
M
Mina • family_with_children • us
10
Great stay over all.
Pros:

Great area… had great amenities like pool, gym, bar, and restaurant in the hotel.

Cons:

The only issue I had is that when they told me to sign, the agent said it was for the $200 deposit and it was an electronic signature so I couldn’t see what I was signing so I had to take his word for it. Come to find out I was authorizing $25 per night for parking, which was not disclosed. The only thing asked about parking was if I wanted to self park or use valet, which I chose self park, but was never told there was a fee or how much it was.

2026-07-21 • via Nuitee
N
Nathichka • extended_group • us
10
Pros:

Great stay.

2026-07-21 • via Nuitee
Y
Yetunde • extended_group • us
9
Pros:

Clean

Cons:

Pay for parking

2026-07-20 • via Nuitee
A
Alleeson • extended_group • us
10
Wish I could’ve stay longer
Pros:

The restaurant, bar ,room pool and more

2026-07-19 • via Nuitee
D
Diego • extended_group • us
9
2026-07-17 • via Nuitee
L
LaKeisha • solo_traveller • us
8
2026-07-15 • via Nuitee
D
Dorian • couple • us
10
2026-07-08 • via Nuitee