The Westin Dallas Park Central

Hotels
•
Westin
8.6 (1524 reviews)
12720 Merit Drive , Dallas , us

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Children allowed
Pets allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Filthy hotel
Expensive breakfast and room service

Categories

Cleanliness
7.74
Staff members are thieves. The hotel is filthy.
Service
9.71
The staff went above and beyond to make our stay exceptional; very welcoming and friendly.
Location
8.75
Good location with easy access.
Room Quality
8.7
Rooms are clean, spacious, and comfortable.
Amenities
8.73
Nice gym and small pool area.
Value for Money
8.19
Breakfast was considered expensive.
Food and Beverage
8.24
Room service was expensive.
Overall Experience
8.71
Most stays were positive with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:30

Property Description

Luxurious Accommodations
The Westin Dallas Park Central, conveniently located off Interstate 635, offers elegantly furnished rooms with modern amenities like flat-screen TVs and plush bedding. Upgrade to a room with access to the exclusive Westin Club Lounge for added comfort and convenience.

Exceptional Dining and Entertainment
Indulge in a culinary experience at Café in the Park Restaurant, serving a Superfoods menu, or unwind with a locally-brewed beer at the Lobby Bar. Room service is also available for those who prefer dining in the comfort of their room.

Convenient Location and Facilities
With a 24-hour fitness center, business center, and in-room spa services, guests have everything they need for a relaxing stay. Explore nearby attractions such as NorthPark Center and Galleria Dallas, all within easy reach of the hotel.

Experience luxury and convenience at Westin Dallas Park Central - book your stay now for an unforgettable experience.

Important information:

Pet fee is 50 USD per room, per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 21 per day.

Location

Guest Reviews

8.6
Based on 1524 reviews
Cleanliness: 7.74
Service: 9.71
Location: 8.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 8.71
G
Gina • couple • us
10
2026-06-13 • via Nuitee
A
Andreea • solo_traveller • gb
10
Pros:

Hospitality - Samantha from the restaurant was great!

2026-06-12 • via Nuitee
D
Dora • couple • us
10
2026-06-12 • via Nuitee
J
Jaylan • couple • us
8
2026-06-11 • via Nuitee
A
Antonio • couple • us
10
I love it
Pros:

Everything

Cons:

Nothing

2026-06-10 • via Nuitee
L
Luis Felipe • couple • mx
10
Pros:

Everything good

2026-06-08 • via Nuitee
A
Aldo • couple • us
3
2026-06-08 • via Nuitee
C
Chioma Anozia • extended_group • us
10
Excellent
Pros:

All

2026-06-08 • via Nuitee
X
Xavaria • family_with_children • us
5
Pros:

Very nice and elegant

Cons:

So many nats in the room. Staff was not very welcoming.

2026-06-07 • via Nuitee
T
Tremiyah • solo_traveller • us
9
2026-06-05 • via Nuitee
T
Trakeka • solo_traveller • us
7
perfect
Pros:

all of it

Cons:

nothing

2026-06-04 • via Nuitee
V
Valencia • couple • us
1
2026-06-03 • via Nuitee
J
Jack • couple • gb
10
2026-06-03 • via Nuitee
R
roger • couple • us
5
Pros:

Area

Cons:

Room smell

2026-06-02 • via Nuitee
S
Sylvia • couple • us
5
Was just there. Not booking there again
Pros:

The staff

Cons:

For the amount charged for a deluxe room , I expected a newer furniture, better design, and tv that behaves like a smart TV not cable from 100 years ago.

2026-06-01 • via Nuitee
C
Cory • solo_traveller • us
10
2026-05-30 • via Nuitee
R
Romero • family_with_children • us
10
2026-05-28 • via Nuitee
K
Khoua • solo_traveller • us
4
2026-05-25 • via Nuitee
B
BTMNSP • Couples • Fort Worth, Texas
10
Perfect location - nice environment.
Pros:

Right where we wanted to be in North Dallas. Very convenient. Priced very competitively. Even with parking fees considered. Room had great space and comfortable bedding. Staff were incredibly friendly and helpful. Minor issue with tv feed - but not likely there issue (rather the provider).

2026-05-24 • via Tripadvisor
J
Jose • couple • us
7
Decent day, however for the price I can go somewhere cheaper
Pros:

The pool was amazing.

Cons:

It is an older building and you can tell it was remodeled. The AC didn’t work well in our room as a matter of fact, the outdoor hallway was definitely way cooler than our room was even though we tried lowering it multiple times.

2026-05-20 • via Nuitee