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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Designated smoking area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Visual aids: Braille
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Auditory guidance
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in modern guest rooms at The Westin Long Beach, complete with plush bathrobes, slippers, and stunning area views through large windows. Enjoy in-room amenities like a minibar, flat-screen TV, and a spacious work desk for your comfort.
Wellness and Business Facilities
Unwind at the outdoor pool, hot tub, fitness center, and sauna during your stay. For business travelers, take advantage of the fully equipped business center and extensive meeting space spanning over 50,000 square feet.
Dining Excellence
Savor delectable California cuisine at The Grill Restaurant and Lobby Bar, offering 24-hour room service. With a focus on fresh and diverse menu options for breakfast, lunch, and dinner, dining at the hotel is a culinary experience not to be missed.
Experience luxury and convenience at The Westin Long Beach - book your stay now for an unforgettable getaway!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note: Guests are responsible for all incidental charges which include overnight parking. Please be prepared to provide a cash deposit, debit card or major credit card.
Please note: Credit card used to book the reservation must be present at check in along with matching valid ID. If guest cannot present credit card used to book the room, then an alternate form of payment will be required with matching valid ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
The expectation of luxury
There was not a room available!!!!
We love the room
We did not expecting a resort fee
Tiffani made arrival and check in amazing. We spoke for a few and she is a great front facing team member.
Nice room with a great view. The bed was comfortable and the room was spacious.
There were no flat sheets on the bed and the body wash was completely empty in the shower. I had stopped at the desk on my way up at night to request 2 sets of flat sheets. While my child was in the shower, she called out about the body wash so I called down to housekeeping. A few minutes later someone showed up with body wash and 1 set of sheets. He had to go back and bring a second.
Location
Parking
Great location
To many surcharges and taxes, even the car got taxed.
We had an approved early check in (3:00) room wasn’t ready until after 5! We missed our ride to our reservation, had to take a cab. Had to change clothes in the downstairs bathroom and then it was closed for cleaning!
Very poor organization and no extra accommodations for all the people waiting for rooms. We were not allowed to even sit in the pool area without a key!
Poor customer service.
The room was not ready when we checked in I got there at 7pm. Check in was at 3pm. I ask why they had no explanation or no eta on when it would be ready. Me and my kids traveled from Las Vegas with no where to go. The line was 30 min wait and they just said skirt for the inconvenience. Never experienced nothing like this ever.
Very clean
Very luxurious
Staff was amazing
The Bar was packed and I requested a certain drink and the bartender didn’t know how to make it he googled it and realized he didn’t have the correct ingredients
Food at the lobby bar was great. Great service at the bar.
Rooms are outdated. You ccould hear evetything through the walls and one day there was brown water running out in the shower and sink. Not sure what happened but it was totally gross.
Driving in from LAX, parts of the route through Long Beach looked rundown and not especially inviting. The Westin itself was a clear step up. The coppery exterior and surrounding landscaping looked sharp on arrival.
Valet was prompt and helpful with luggage. I arrived early. They offered a room immediately but said waiting a short time would get me a better one, so I left the bags with bell service. Like every other hotel I’ve stayed at, they said they would call when the room was ready. They never did. I had to return to the front desk and ask. It was ready. This has happened at every property that makes the same promise. I actually have a dedicated hundred dollar bill sitting lying dormant in my wallet awaiting the first hotel employee that actually calls me when my room is ready. It will be all theirs when they do; and I will recognize them for being the first ever to have done so in my personal decades of staying in hotels…!
The room was nicely done and elegantly decorated. The linens were excellent and the bed was comfortable. I had a city view rather than water, which was fine. Public areas (lobby, bar, restaurant) ran warm in the summer with the large glass and cavernous volumes, but the room air conditioning worked decent and kept a good room temperature. One detail I really appreciated and wish more hotels would incorporate: a filtered water station next to the ice machine.
Location worked well for the business meetings I had the next morning. I’ve been a long-time Hilton Diamond member, but Marriott properties like this one are starting to pull me over on overall quality. Solid stay once in the room, with a few operational misses that keep it in the 3.5 to 4 star range for me.
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