The Westin Long Beach

Hotels
•
Westin
8.4 (1420 reviews)
333 East Ocean Boulevard , Long Beach , us
+1 562-436-3000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
High costs
Missing amenities

Categories

Cleanliness
8.4
Many comments noted cleanliness was a standout; however, a few reviews indicated cleanliness concerns, such as hair on towels.
Service
9.4
Consistently praised for helpful and friendly staff, with positive comments regarding bar service.
Location
8.9
Convenient location near food options and significant attractions like the Queen Mary.
Room Quality
8.4
Comments varied, positive for comfort, but noted issues with AC and TV quality.
Amenities
7.9
While amenities were appreciated, several guests mentioned missing items such as microwaves and poor jacuzzi performance.
Value for Money
7.9
Strong sentiment surrounding high prices, with guests feeling that the overall experience did not match the cost.
Food and Beverage
7.4
Food service received criticism for quality and pricing, although some guests enjoyed meals at the bar.
Overall Experience
8.9
Despite some drawbacks, many guests expressed that they would return and had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:48

Property Description

Luxurious Accommodations
Indulge in modern guest rooms at The Westin Long Beach, complete with plush bathrobes, slippers, and stunning area views through large windows. Enjoy in-room amenities like a minibar, flat-screen TV, and a spacious work desk for your comfort.

Wellness and Business Facilities
Unwind at the outdoor pool, hot tub, fitness center, and sauna during your stay. For business travelers, take advantage of the fully equipped business center and extensive meeting space spanning over 50,000 square feet.

Dining Excellence
Savor delectable California cuisine at The Grill Restaurant and Lobby Bar, offering 24-hour room service. With a focus on fresh and diverse menu options for breakfast, lunch, and dinner, dining at the hotel is a culinary experience not to be missed.

Experience luxury and convenience at The Westin Long Beach - book your stay now for an unforgettable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: Guests are responsible for all incidental charges which include overnight parking. Please be prepared to provide a cash deposit, debit card or major credit card.

Please note: Credit card used to book the reservation must be present at check in along with matching valid ID. If guest cannot present credit card used to book the room, then an alternate form of payment will be required with matching valid ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 40 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 11.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1420 reviews
Cleanliness: 8.4
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.9
R
Ronnesha • couple • us
10
2026-07-25 • via Nuitee
A
Aishah • solo_traveller • us
1
2026-07-24 • via Nuitee
A
Andrew • family_with_children • gb
9
2026-07-23 • via Nuitee
Y
Yolanda • couple • us
3
Unfortunately I couldn’t wait to leave, but the morning staff in the restaurant were actually really great!
Pros:

The restaurant staff provided great service during breakfast.

Cons:

It was extremely dirty. There were stains on some of the bedding and also on the towels. We were unable to use the shower because it flooded and wouldn’t drain. I’m not sure if that was the reason why the tub had a dirty ring around the drain to begin with. I called the front desk to notify them about the tub and they said they would send a technician to take care of it and all the guy did was get a wire coat hanger and open the drain. It still took too long for the water to go down and still flooded. We could also hear everything going on in the hallway. At one point I overheard what I’m assuming was cleaning staff talk about how they didn’t change the bedding for a bed because it looked like the guest barely slept on it. They should change the sheets regardless if it looks like the used it or not. Overall the room grossed me out and I still can’t believe I was charged the amount I was charged to stay in a dirty room like that. Overall I felt like it was a facade with the nice looking lobby and great concierge, but dirty rooms. Please speak to housekeeping about how to properly do their job and the importance of cleanliness.

2026-07-20 • via Nuitee
J
Julius • couple • us
9
I was over charged for the room it wasn't the same amount I found online that was the amount I was charged at the ho
Pros:

It was comfortable

Cons:

It was very cozy

2026-07-20 • via Nuitee
H
Heidi • family_with_children • us
8
2026-07-19 • via Nuitee
M
Mirsa • family_with_children • us
4
Cons:

We were there couple weeks ago and they still making changes on my card no reason for that. We payed 700 dollars for 2 nights plus parking and they made couple more changes on my card. Very disappointed.

2026-07-14 • via Nuitee
J
Jenna • solo_traveller • us
10
2026-07-13 • via Nuitee
K
Kristy • couple • us
10
2026-07-13 • via Nuitee
R
Ryan • couple • us
10
Excalant customer service
Pros:

Everything

2026-07-11 • via Nuitee
R
robmalone • solo_traveller • us
10
Pros:

Great place, great location!

Cons:

Nothing no complaints

2026-07-09 • via Nuitee
G
George • extended_group • us
10
Worth it
Pros:

Beautiful

Cons:

The AC

2026-07-08 • via Nuitee
J
juan • solo_traveller • es
7
Pros:

Que estaba un equipo de futbol del mundial.

Cons:

Muy caro e instalaciones viejas. Ni un solo detalle para el precio que se paga y muy lejos del dowtown.

2026-07-08 • via Nuitee
A
Anecia • couple • us
8
2026-07-08 • via Nuitee
C
Catherine • family_with_children • us
5
2026-07-08 • via Nuitee
J
Juha-Pekka • solo_traveller • fi
8
2026-07-08 • via Nuitee
B
Bridget • couple • us
8
2026-07-07 • via Nuitee
M
Marco • family_with_children • us
10
2026-07-07 • via Nuitee
M
Marco • family_with_children • us
10
2026-07-07 • via Nuitee
L
Lenin • solo_traveller • us
1
Pros:

nothing

Cons:

poor service and bad attitude on the front desk

2026-07-07 • via Nuitee