Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Beautiful location
Cons:
Chaotic breakfast service
Slow restaurant service

Categories

Cleanliness
9.3
The hotel was very clean.
Service
9.8
The customer service was amazing! All the crew were extremely friendly and helpful.
Location
9.3
Definitely a retreat resort away from the city, located close to Sintra downtown.
Room Quality
9.8
The room was beautiful with a great view.
Amenities
9.3
Beautiful swimming pools and excellent spa facilities.
Value for Money
9.3
Standard quality for this hotel tier.
Food and Beverage
8.3
Breakfast was chaotic with slow service on occasion.
Overall Experience
9.3
Outstanding experience at Pehna Longa Resort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:58

Property Description

Luxurious Accommodations

Indulge in the elegant palazzo-style estate of Penha Longa, offering 5-star accommodations with private balconies overlooking landscaped gardens, pools, and golf courses. Enjoy the comfort of Egyptian cotton sheets, Nespresso coffee machines, and Diptyque amenities in every room.

Culinary Delights

Experience a culinary journey at Penha Longa's 9 diverse restaurants, including Michelin-starred dining options like Midori and Eneko Lisboa. From Japanese delicacies to Basque tavern cuisine, each dining experience promises a gastronomic adventure.

Recreational Paradise

Unwind in style with a 27-hole championship golf course, a 1,500m² spa center, and a range of recreation facilities such as pools, tennis courts, and a fitness center. With hiking, cycling, and Kids' Club activities available, there's something for everyone at Penha Longa.

Experience luxury and leisure at Penha Longa Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that pets up to 20 lbs are only allowed in the Premium Rooms. Guests are kindly requested to contact the hotel prior to arrival for further details. Contact information can be found in the booking confirmation. Please note that a pet's cleaning fee is not included in the room price.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.3
Based on 413 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.3
B
BadBenito • Couples
10
A kid-friendly resort hotel in a lovely forest setting
Pros:

Getting away from the heat of Lisbon was a relief. This hotel is situated in a forested area close to Sintra. You feel like you are in the midst of nature. The Ritz name doesn’t figure at all when you are there, other than the name plate at the front entrance, but they certainly live up to Ritz reputation for luxury, service, cleanliness and overall vibe.
We stayed three nights. The room was well organized and spacious enough. There was a great patio. All amenities that you would expect. The fitness room was awesome. Large and spacious with all the weights and machines you would expect to find in a city gym.
We had dinner at Midori which was excellent (although a little on the “Sterile” side) and the tapas restaurant which was livelier and had excellent food too.
Breakfast is a real treat. The buffet is huge and you can order à la carte. Great service. In fact, the entire hotel was well serviced including drinks at the pool.
We did have one “complaint” or note to make, though. This resort caters to families, especially with younger children. They are all over the place (which is fine, except if you are looking for a more romantic and less hectic setting). They had a room with games and a bouncy castle. There is mini golf, trampolines, playground equipment, people dressed as animals at the breakfast restaurant. The pool was overrun with kids (there is an adult pool though). Overall, great for families and less great for couples.
I’m not sure we would come back, but that is because we have seen what the Sintra area has to offer. If we did return we would likely come back at a time when kids are in school. Overall, great value for the money.

2026-07-18 • via Tripadvisor
N
N5794BLbrianf • Family
10
Forest Views, Warm Hearts: Five Nights of Pure Magic at Penha Longa
Pros:

Penha Longa Resort in Sintra is nothing short of magical, and after five unforgettable nights, we’re already counting down until our return. From the moment we arrived, the setting captivated us: rooms with breathtaking forest views, a location that puts Sintra town, Cascais, and Lisbon all within easy reach, and facilities so comprehensive we genuinely never wanted to leave.
What elevated this stay from beautiful to truly special was the staff. Matilde, who manages the breakfast area, deserves particular recognition. Every single morning she greeted us by name, asked about our plans for the day, and offered wonderfully bespoke recommendations for our trips to Cascais, Sintra town, and Lisbon. On our final morning, she surprised us with a thoughtful parting gift, pastéis de nata and chives from her own garden, and it was lovely to hear about her passion for gardening. Her warmth and genuine interest in our experience made every breakfast a highlight.
Alexander, who handled our bags and showed us to our room, was equally impressive. He took real care walking us through the room’s features and the hotel’s facilities, going well beyond what was expected. He mentioned he’s pursuing a Marriott management course, and we have no doubt he’ll excel.
The B Lounge team also stood out, especially given how busy things were with the World Cup in full swing. Julia P was a standout, remembering our names and orders instantly and always asking about our day trips with genuine curiosity. Balthazar brought great energy and sharp World Cup insights, clearly a natural in hospitality. We also briefly met Anton, the manager, whose humor and warmth left a strong impression.
One piece of feedback we feel compelled to share, only because it contrasted so sharply with everything else: a reception team member (we believe his name was Viktor) didn’t acknowledge my Marriott Titanium status or the benefits tied to our booking through a Marriott STARS agent at check-in. More concerning, on our second-to-last night, he called our room at 2am asking us to move a car we didn’t have, then hung up without apology when we clarified the mix-up. It was a small blemish on an otherwise flawless stay, but worth flagging given the exceptional standard set by everyone else.
This trip came together last minute, but Penha Longa has firmly secured a spot on our return list. Between the setting, the facilities, and a team that made us feel genuinely cared for, this is luxury hospitality done right.

2026-07-18 • via Tripadvisor
6
60robynf • Couples
10
Beautiful Property
Pros:

My husband and I stayed at this resort for two nights. The property is gorgeous and very family oriented. We ate at Arola one night for dinner. The restaurant service was great, the food was wonderful and it was nice to spend a night enjoying this beautiful hotel. We loved our room. We had a junior suite. The room was huge. The morning breakfast had so many things to choose from and one of my favorite breakfasts in Portugal. If you are looking for a resort style stay this is your hotel. My only complaint was I wish the resort stores were open earlier. I saw a pair of flip flops I wanted and was unable to get them because the store opened late afternoon. We were moving on to our next stop.

2026-07-17 • via Tripadvisor
A
Alex • couple • pt
8
2026-07-10 • via Nuitee
V
Vanessa • couple • pt
10
Dos melhores resorts que já tive
Pros:

Tudo

2026-07-08 • via Nuitee
A
Al Shayeb • couple • ca
3
Cons:

Terrible service. Multiple costly mistakes that weren’t reimbursed

2026-07-06 • via Nuitee
C
Carla • solo_traveller • pt
10
2026-07-05 • via Nuitee
F
Francisco • couple • pt
10
2026-07-05 • via Nuitee
P
PETRUKHINA • couple • ae
9
Pros:

All is very good, fitness Centre is perfect

2026-06-30 • via Nuitee
K
Kate • family_with_children • ch
8
Had a great time with my daughter
Pros:

The breakfast was very generous and tasty

Cons:

The plumbing fixtures are due for a replacement. But the toiletries and linens were great

2026-06-28 • via Nuitee
D
Daniel • couple • be
10
Pros:

Perfecte ervaring!

Cons:

niks negatiefs!

2026-06-27 • via Nuitee
N
Nádia • solo_traveller • pt
10
2026-06-26 • via Nuitee
H
Helen • couple • gb
9
Generally very good - we really enjoyed the hotel and also the golf course
Pros:

All good - food was excellent, pools lovely and the staff really helpful and well trained

Cons:

Only downside was the noise from the race track

2026-06-19 • via Nuitee
B
Bruce • solo_traveller • ch
8
2026-06-15 • via Nuitee
S
sirmansm • Solo travel • New York City, New York
10
A wonderful paradise
Pros:

A wonderful paradise on the outside of Lisbon

2026-06-06 • via Tripadvisor
J
jakemX6992KZ • Friends getaway
10
Best Wedding Venue in Portugal
Pros:

We had the most magical experience at Penhalonga Resort in Sintra this May, where we not only stayed with our wedding party, but also hosted our rehearsal dinner. The resort’s beauty was only matched by the incredible hospitality we received. Every step of the planning process was transparent, with clear pricing and seamless coordination with our planner. We barely had to lift a finger—their team worked tirelessly behind the scenes.

The room block was offered at a great discount, making it easy for our loved ones to stay. The rehearsal dinner at the Mercado was spectacular—the food, prepared by their Michelin-starred restaurants, was phenomenal. And on the wedding day, the same level of excellence shone through. The staff were always nearby, ready to help with anything we needed.

Beyond the service, the resort itself is rich with history and character, making it a truly one-of-a-kind venue. Guests loved the golf, the atmosphere, and the overall experience. We can’t imagine a better place to celebrate—we’ll cherish these memories forever. If you want a stunning location with impeccable service, Penhalonga is the one.

2026-06-03 • via Tripadvisor
G
gilardoni • Family • Mandello del Lario, Lake Como, Lombardy
10
A resort you don’t need to leave, all services of highest standards
Pros:

Usually I don’t like huge resorts, but this is so big that you don’t feel at anytime (maybe only at breakfast) that there is the presence of hundreds of other guests. The resort includes a 27 holes golf course and we loved it. The rooms are big, well kept and fully accessorized. The personal touch, in particular by Giovanni Carrobbo, but in general by all the staff is unique, you truly feel pampered and looked after. Keep it up!

2026-06-01 • via Tripadvisor
G
Gunnar • couple • is
10
Almost like heaven
Pros:

We liked everything, the environment, surroundings, the staff was wonderful, the food and all the restaurants were amazing. The room and the bed was wonderful.

2026-05-31 • via Nuitee
D
daniel • family_with_children • br
9
Excelente.
Pros:

Tudo excelente. Atendimento dos colaboradores é excelente. Limpeza excelente. Café da manhã excelente. Quartos espaçosos e com linda vista. Sauna boa.

Cons:

Tive um problema com a tarifa no check In. No booking, tinha um determinado valor e na hora do check In tinha um valor maior. Depois de exigir a tarifa do booking deram um desconto de 2/3 no aumento, mas ainda paguei mais. Não era para ser assim. Fora isso nada a reclamar. Os colaboradores são excelentes e muito educados (todos eles).

Não tem mais as bicicletas disponíveis para os hóspedes, era um grande atrativo.

2026-05-29 • via Nuitee
V
veronicapK2388RY • Family
2
Poor Communication
Pros:

This resort is beautiful…. HOWEVER THEY NEVER PICK UP THE PHONE TO BOOK OR FOR INFORMATION. It’s extremely frustrating when trying to get in touch and they simply hang up each call time after time. Ritz Carlton… do better!

2026-05-27 • via Tripadvisor