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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Minimarket on site
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Paid WiFi
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Wine/champagne
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Coffee Shop on site
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Westin Southfield Detroit offers an indoor pool, a fitness center, and a 24-hour business center for your convenience.
Heavenly Accommodations
Relax in guest rooms featuring a Heavenly Bed and a 49-inch TV with expanded cable, ensuring a comfortable and enjoyable stay.
Convenient Location
Located in the Southfield Town Center Complex, this hotel provides easy access to downtown Detroit, Ford, and Comerica Park.
Book your stay at The Westin Southfield Detroit for a truly exceptional experience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not possible) and costs USD 10 per day.
Location
Guest Reviews
No housekeeping. I waited and waited for clean towels to take a shower. Unacceptable for a property that claims to be so green and clean.
It has a pool.
First, one of my rooms was not ready until over an hour after standard check-in time. I received a $700 hold for incidentals instead of the quoted $100. The room smell of urine, I’m assuming from the dirty carpet. And lastly, the door handle in the bathroom was broken causing my mother to be locked in the bathroom for several minutes until I returned to her room.
Always playing always courteous I like the new air purifier that you have in the room
No complaint
The staff is very friendly.
The hot plates don't keep breakfast warm.
Nothing
Everything
Clean comfortable room. No issues.
Too many kids playing in pool and parking lot. They were loud and made my stay less pleasant.
Cleanliness
Breakfast was old, front desk worker doesn’t have good customer service skills
Location
Can’t control my heat or air in the room
N/A
friendly and nice environment
Clean and comfortable room.
N/A
The room was clean and the bed was comfortable.
Internet and parking fees are not included. The staff was only mediocre. The staff member who checked us in did not tell us that the upgraded king was not available and put us in a different room. When I approached another staff about the issue (at 11pm) I was informed that it was due to being full the night before and the housekeeper not having time to get the rooms cleaned before our arrival. We did not check in early and we were not informed of the situation by the staff member who checked us in. The staff member at 11pm advised me that my issue was with Booking and to contact Booking about the problem. She claimed my charges could not be adjusted. Afterwards, another staff member compensated us by taking off the charge for parking.
nothing
everything was disgusting
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