The Westin Southfield Detroit

Hotels
•
Westin
8.1 (833 reviews)
1500 Town Center , Southfield , us
+1 248-827-4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Cons:
Noise from other guests
Poor room maintenance

Categories

Cleanliness
7.35
Several mentions of noise and poor upkeep; mentions of cleanliness in general were mixed.
Service
8.85
Multiple reviews praised staff for being accommodating and friendly.
Location
8.85
Location was frequently highlighted as a positive aspect of the stay.
Room Quality
7.85
Rooms were generally described as spacious and comfortable, but noise issues noted.
Amenities
7.35
Amenities mentioned were a mix; pool mentioned with a negative sentiment.
Value for Money
7.85
Concerns regarding extra fees affecting perception of value for money.
Food and Beverage
8.35
Food quality was positively reviewed, especially in the hotel restaurant.
Overall Experience
8.35
Overall experience was generally favorable despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 05:39

Property Description

Luxurious Amenities
The Westin Southfield Detroit offers an indoor pool, a fitness center, and a 24-hour business center for your convenience.

Heavenly Accommodations
Relax in guest rooms featuring a Heavenly Bed and a 49-inch TV with expanded cable, ensuring a comfortable and enjoyable stay.

Convenient Location
Located in the Southfield Town Center Complex, this hotel provides easy access to downtown Detroit, Ford, and Comerica Park.

Book your stay at The Westin Southfield Detroit for a truly exceptional experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Guest Reviews

8.1
Based on 833 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
A
Al- harith • couple • us
8
2026-08-27 • via Nuitee
C
Chiquila • solo_traveller • us
1
Not the same Westin
Pros:

The location

Cons:

The rooms and the paid self parking on horribly pavement.

2026-08-25 • via Nuitee
G
Gandy • solo_traveller • us
1
2026-08-20 • via Nuitee
R
Robinson • solo_traveller • us
9
2026-08-18 • via Nuitee
K
Kellie • couple • us
7
Pros:

Beds were comfortable. Staff were very helpful

Cons:

Refrigerator did not work. No microwave in the room

2026-08-17 • via Nuitee
M
marquis • couple • us
10
2026-08-17 • via Nuitee
S
Shinjiro • solo_traveller • us
6
2026-08-02 • via Nuitee
R
Racquel • couple • us
1
2026-07-23 • via Nuitee
K
Kristen • solo_traveller • us
4
Cons:

No housekeeping. I waited and waited for clean towels to take a shower. Unacceptable for a property that claims to be so green and clean.

2026-07-22 • via Nuitee
V
Vincent • couple • us
10
Pros:

Always playing always courteous I like the new air purifier that you have in the room

Cons:

No complaint

2026-07-21 • via Nuitee
D
Demetria • family_with_children • us
2
Pros:

It has a pool.

Cons:

First, one of my rooms was not ready until over an hour after standard check-in time. I received a $700 hold for incidentals instead of the quoted $100. The room smell of urine, I’m assuming from the dirty carpet. And lastly, the door handle in the bathroom was broken causing my mother to be locked in the bathroom for several minutes until I returned to her room.

2026-07-21 • via Nuitee
D
Demetria • solo_traveller • us
2
2026-07-20 • via Nuitee
J
James • solo_traveller • us
10
Pros:

The staff is very friendly.

Cons:

The hot plates don't keep breakfast warm.

2026-07-17 • via Nuitee
D
Dexter • couple • us
1
Very rude
Pros:

Nothing

Cons:

Everything

2026-07-15 • via Nuitee
R
Rosalia • solo_traveller • us
8
I’ll be back.
Pros:

Clean comfortable room. No issues.

Cons:

Too many kids playing in pool and parking lot. They were loud and made my stay less pleasant.

2026-07-14 • via Nuitee
H
Howard • family_with_children • us
6
Comfortable and convenient, bad customer service
Pros:

Cleanliness

Cons:

Breakfast was old, front desk worker doesn’t have good customer service skills

2026-07-14 • via Nuitee
G
Gloria • couple • us
2
Can’t control the heat in the room which caused me to have an autoimmune reaction
Pros:

Location

Cons:

Can’t control my heat or air in the room

2026-07-08 • via Nuitee
B
Bernard • solo_traveller • us
8
Adequate room for overnight stay.
Pros:

N/A

2026-07-03 • via Nuitee
Q
Quentin • couple • us
10
2026-07-01 • via Nuitee
A
Amber • couple • us
10
2026-07-01 • via Nuitee