Crowne Plaza Toronto - North York by IHG

Hotels
•
Pan Pacific Hotels & Resorts
7.9 (4191 reviews)
900 York Mills Rd , Toronto , ca
+14164442511

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Decent breakfast
Cons:
Fire alarms
Maintenance issues

Categories

Cleanliness
6.85
Multiple mentions of cleanliness issues, including fire alarms and maintenance problems.
Service
8.35
Staff were highlighted as friendly and accommodating, with positive interactions noted.
Location
7.85
Good location for access to the city, though some mentioned distance to downtown.
Room Quality
7.85
Rooms were generally described as comfortable, although some amenities had issues.
Amenities
7.85
Provided adequate amenities, but there were some concerns about maintenance.
Value for Money
8.35
Mixed feelings about costs, but overall perceived as providing good value.
Food and Beverage
8.35
Breakfast was positively mentioned, though there were minor complaints about beverages.
Overall Experience
7.75
Overall a pleasant experience, with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Scenic Parkland Oasis
Nestled on 15 acres of parkland, our hotel offers a tranquil escape just a short drive from Toronto's city centre.

Luxurious Rooms and On-Site Activities
Indulge in tastefully decorated rooms with essential amenities like air conditioning, iron, and toiletries. Enjoy on-site activities such as tennis courts and a state-of-the-art fitness centre.

Culinary Delights and Convenient Location
Savor a variety of international cuisines at our on-site restaurants. With easy access to major highways, guests can explore downtown attractions like the CN Tower and Canada's Wonderland.

Book your stay at Pan Pacific Toronto for a perfect blend of relaxation and adventure!

Important information:

Please note that the credit card used for booking must be presented at time of check in. Please contact hotel to obtain 3rd party authorisation form if charges are being handled by a 3rd party.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

7.9
Based on 4191 reviews
Cleanliness: 6.85
Service: 8.35
Location: 7.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.75
N
Nawal • couple • ca
9
2026-07-04 • via Nuitee
W
Weiler • couple • us
10
2026-07-03 • via Nuitee
C
Cora-lee • solo_traveller • ca
10
2026-07-02 • via Nuitee
M
Manon • family_with_children • ca
10
2026-06-30 • via Nuitee
F
Farihah • solo_traveller • ng
7
Fair stay. Could be better
Pros:

The location is perfect. Breakfast is good as well. All the staff at breakfast are great and super friendly. Concierge are very nice as well

Cons:

I booked the suit. The balcony was always dirty, was not cleaned throughout my stay. House keeping just change towels and give water. Room isn't really cleaned, bathroom isn't cleaned at all. I was there for 12 days and this was the daily activity. The bathrooms are quite worn out

2026-06-30 • via Nuitee
G
Galia • couple • ae
8
spacious room and balcony
Pros:

everything was up to expectations

2026-06-29 • via Nuitee
N
Nazgol • couple • ca
7
2026-06-28 • via Nuitee
H
Hannah • family_with_children • gb
8
2026-06-26 • via Nuitee
L
Liu • family_with_children • ca
8
good
Pros:

The room is large

Cons:

The shower place is too short

2026-06-26 • via Nuitee
L
Lynda • solo_traveller • ca
10
Pros:

Moi je le conseil au monde très bellechotel le personnel sympathique

2026-06-26 • via Nuitee
S
Sikander • solo_traveller • ca
10
Best
Pros:

Clean

Cons:

Nothing

2026-06-26 • via Nuitee
A
Ainy • solo_traveller • ca
3
2026-06-25 • via Nuitee
S
Shima • couple • ch
5
Cons:

It is an old establishment, the rooms furnitures and windows are very old. We had a suite with double glassed windows which were very dirty between double glaces with no visibility towards balcony. Very disappointing for the price tgat we had paid.

2026-06-25 • via Nuitee
G
Gary • solo_traveller • pa
9
Pros:

Las instalaciones del hotel.

Cons:

Que por el precio no habia desayuno incluido

2026-06-25 • via Nuitee
Y
Youssouf • solo_traveller • us
7
All good but the breakfast system was not good at all. I have been in many hotels in the world. This hotel was the only
Pros:

Clean and good location

Cons:

None

2026-06-23 • via Nuitee
M
Martin • solo_traveller • th
7
2026-06-23 • via Nuitee
D
Dakshana • extended_group • ca
10
2026-06-22 • via Nuitee
R
Roman • solo_traveller • ca
8
2026-06-22 • via Nuitee
R
Romaine • solo_traveller • lu
9
Pros:

Good location

2026-06-22 • via Nuitee
B
BERTRAND • solo_traveller • ca
7
2026-06-22 • via Nuitee