Hilton Vancouver Downtown, BC, Canada

Hotels
•
Hilton Hotels & Resorts
8.7 (811 reviews)
433 Robson Street , Vancouver , CA
+1 604-602-1999

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Attentive staff and great service
Cons:
High parking fees

Categories

Cleanliness
8.78
Multiple reviews highlighted the cleanliness of the rooms and amenities.
Service
8.95
Customers consistently praised the courteous and attentive service of the staff.
Location
8.89
The location was frequently mentioned as excellent and convenient for walking and access to public transport.
Room Quality
8.54
Rooms were described as comfortable and clean, although some noted dated decor.
Amenities
8.57
Guests appreciated the amenities offered, though specific comments were minimal.
Value for Money
8.43
While some noted high parking fees, overall guests felt their experience justified the cost.
Food and Beverage
8.58
Food service received positive feedback, especially regarding staff attentiveness.
Overall Experience
8.85
Guests reported a great overall experience, feeling valued and well taken care of.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:48

Property Description

Luxurious Amenities and Convenient Location
Experience the epitome of luxury at Hilton Vancouver Downtown, BC, Canada. Indulge in the outdoor heated lap pool and hot tub, offering relaxation with a view. Situated in Yaletown and Robson, the hotel's prime location near Queen Elizabeth Theatre ensures easy access to the city's attractions.

Elegant Suites with Stunning Views
Unwind in style in the well-appointed suites at Hilton Vancouver Downtown. Enjoy the convenience of a minibar and cable TV, while the floor-to-ceiling windows in most suites offer breathtaking city views, creating a truly unforgettable stay.

Culinary Delights and Fitness Facilities
Satisfy your cravings at Hendricks restaurant, serving delectable meals throughout the day. Stay active at the fitness centre, featuring panoramic city vistas, providing the perfect backdrop for a workout session.

Book now to elevate your Vancouver experience at Hilton Vancouver Downtown, BC, Canada.

Important information:

Please note, the property does not accept Visa debit or Mastercard debit cards to guarantee the booking or to cover pre-payment.

Please note that entrances and gates are closed overnight from 23:00 to 07:00 with the exception of the valet entrance.

Please note, parking fees are CAD $46.00 for self-parking and CAD $53.00 for valet parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 811 reviews
Cleanliness: 8.78
Service: 8.95
Location: 8.89
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.58
Overall Experience: 8.85
F
Francine • couple • ca
9
2026-09-18 • via Nuitee
E
elysia • couple • au
8
Great stay in centre of downtown
Pros:

Large room, modern tvs, good walkable location, nice staff, restaurant food was good, bed was comfy, slept well, goo hotel gym and facilities

Cons:

Lack of basic free add ons eg one tea bag in room, air con was quite noisy

2026-09-10 • via Nuitee
A
alison • couple • je
6
Lovely suit great location !too pricey for what it was !
Pros:

Location

Cons:

Shower didn’t work
Staff very average
The lifts were not good enough
Everyone thought so!

2026-09-09 • via Nuitee
B
Bodo • couple • ca
9
Pros:

Great location. Nice facilities.

Cons:

Fitted bed sheet did not fit on the mattress. Too small. Minor issue but annoying.

2026-09-08 • via Nuitee
A
Andrew • couple • au
8
Comfortable and reasonable price
Pros:

Location

Cons:

Only two lifts

2026-09-08 • via Nuitee
K
kasey • couple • au
10
Pros:

The staff were very accomodating and friendly. The location was perfect for what we needed. The rooms were big enough for all of our luggage from relocating from Australia.

2026-09-08 • via Nuitee
B
Barry • family_with_children • ca
10
Good place and close to venue, price was steep for one night
Pros:

Close to venue

Cons:

Price

2026-09-02 • via Nuitee
S
Suzy • couple • us
7
Pros:

Great location! The room was spacious, modern, and clean.

Cons:

The bed was very hard and uncomfortable.

2026-09-01 • via Nuitee
L
Leavitt • extended_group • ca
10
Exceptional staff & comfortable, clean rooms
Pros:

It was my 2nd time staying here & both times were exceptional. The hotel & room was incredible but the staff really made the experience exceptional.

Cons:

We missed housekeeping each day during our stay because we were in the room. We were pretty tidy but a room refresh would have been appreciated during the 3 night stay

2026-08-31 • via Nuitee
R
Robert • couple • ca
9
Overall, I’d consider the Hilton downtown an excellent choice for the area and would easily recommend it to anyone rich
Pros:

While the price of a hotel room in Vancouver is among the most ridiculous in the world, the hotel can’t be blamed for that and this this particular Hilton is a rare example of a US based chain that still loves up to its old reputation of a quality chain.

I would note that the parking rate increased $13 since the first email they sent me before World Cup but I’m sure all of Vancouver used the event as an excuse to permanently increase astronomically high prices a bit more. It makes no sense to have a car anyway in a walkable city so don’t bother.

Like most older hotels in downtown, the interior and furniture in the rooms is dated but unlike most once great US chain hotels, it’s not worn, dirty or falling apart. We stayed in a city view room on the 30th floor with a great view of BC Place. The suite is not huge and the bedroom is kind of small but in general it’s roomy enough.

The kind bed and pillows are comfortable and the Crabtree and Evelyn bath products are nice. The rain shower is a nice perk. People complain about the small lobby but I’m not sure why.

Special shout out to the rather young staff. They’re always available and were obviously trained to be very accommodating during World Cup events. We had issues with the air con due to an unusually hot day and they upgraded us immediately to a room with less sun exposure. We only had an hour until we had to leave for a concert and they got us in very quickly. Customer service is often non existent in hospitality today so I’d consider our experience a pleasant one off.

The building is narrow so the elevators are small and there’s only two but wait times were not a problem. Accordingly, the square footage of the registration area is small compared to many large hotels but I didn’t see this as a problem at all.

The hotel has an above average fitness room that’s available 24 hours with multiple ellipticals, bikes, treadmills, full weights and a few machines. It’s open 24/7 which is a nice perk.

Cons:

Furniture is a bit dated. Air con isn’t strong enough on high floors if daytime temps exceed 25.

2026-08-27 • via Nuitee
T
Tarra • family_with_children • ca
10
2026-08-26 • via Nuitee
L
Lena • couple • fr
10
2026-08-26 • via Nuitee
P
Patrick • solo_traveller • de
9
2026-08-24 • via Nuitee
P
Philippe • family_with_children • fr
10
Pros:

L'emplacement et la qualité Hilton

2026-08-24 • via Nuitee
T
Tobias • couple • de
9
Gute Stadthotel für Sightseeing
Pros:

Sehr gute Lage mitten in Downtown alles gut zu erreichen ..

2026-08-23 • via Nuitee
J
Janjira • couple • ca
9
2026-08-22 • via Nuitee
J
Janjira • couple • ca
9
2026-08-22 • via Nuitee
M
Maciej • family_with_children • pl
8
Pros:

lokalizacja

Cons:

Śniadania ubogie jak na markę Hilton

2026-08-17 • via Nuitee
A
Avi • extended_group • il
8
Pros:

LOCATION, ROOM SIZE

Cons:

Waiting for the elevator to come without knowing when and where it is now' was crazy!!! Must notify the gusts the status of the elevator.

2026-08-15 • via Nuitee
S
Summer • family_with_children • ca
9
too short, would have loved to afford to stay more than one night.
Pros:

Great location, friendly helpful staff, and comfortable room.

2026-08-15 • via Nuitee