Galeria Plaza Reforma

Hotels
•
Grupo Brisas
8.8 (2670 reviews)
Hamburgo 195 , Mexico City , mx
+52 55 5230 1717

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High food prices
Noise issues

Categories

Cleanliness
8.94
Generally clean and well-maintained, but minor complaints about noise affecting peacefulness.
Service
9.41
Staff is friendly and attentive, contributing positively to the experience.
Location
9.45
Ideal location for sightseeing with easy access to major attractions.
Room Quality
8.4
Rooms could use minor improvements, with some concerns about noise from neighboring guests.
Amenities
7.93
Amenities like the pool are not always well-maintained, with some guests finding them unsatisfactory.
Value for Money
8.89
Prices are somewhat elevated compared to similar options in the area, but service quality offsets this.
Food and Beverage
8.44
Good breakfast selection but food prices are considered high by some guests.
Overall Experience
8.91
Overall positive stay marked by excellent service, location, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:34

Property Description

Luxurious Accommodations

The Galeria Plaza Reforma offers 434 distinguished rooms in the heart of Mexico City's financial and commercial district. Each room provides modern comfort and elegance, ensuring a relaxing stay for both business travelers and vacationers.

Prime Location

Situated just one block from Paseo de la Reforma, guests have easy access to the city's office buildings, exclusive restaurants, and boutique shops. The hotel's central location in Zona Rosa makes it a convenient choice for those looking to explore the vibrant surroundings.

Exceptional Service

Recognized for its award-winning service, Galeria Plaza Reforma sets the standard for hospitality in Mexico City. Guests can expect top-notch assistance and attention to detail, making their stay truly memorable.

Book now to experience the perfect blend of luxury and convenience at Galeria Plaza Reforma.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that there is an extra charge for early check-out.

Important: As of April 1, 2026, all Mexican guests will be required to present their CURP at the time of check-in, in accordance with the applicable legislation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.8
Based on 2670 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
L
Lina • couple • co
9
2026-07-26 • via Nuitee
L
Lina • family_with_children • co
10
Excelente servicio
Pros:

Muy bueno , servicio, ubicación

Cons:

Poca variedad en el menú

2026-07-26 • via Nuitee
C
Christian • solo_traveller • at
9
2026-07-25 • via Nuitee
I
Ignacio • family_with_children • cr
10
Excelente Ubicación
2026-07-24 • via Nuitee
M
Michaela • couple • at
9
jederzeit wieder und können wir nur weiterempfehlen
Pros:

sehr freundliches, zuvorkommendes Personal; umfassendes/ vielseitiges und gutes Frühstück; Restaurant direkt im Hotel ist ebenfalls sehr zu empfehlen; sehr gut, vielseitiges Angebot

Cons:

grundsätzlich betrifft es nur zwei Dinge und in Wahrheit Kleinigkeiten: Kaffee direkt beim Frühstück war wirklich alles andere als gut (sehr dünn, kein guter Geschmack); es gibt bei Laktoseunverträglichkeit kaum Angebote wie Joghurt, Butter,…

2026-07-24 • via Nuitee
M
Min • solo_traveller • us
9
2026-07-23 • via Nuitee
E
Edouard • extended_group • vn
7
2026-07-23 • via Nuitee
E
Eli • solo_traveller • mx
10
2026-07-22 • via Nuitee
V
Vincent • family_with_children • ca
10
Super hôtel, well located with excellent breakfast
Pros:

Good location, excellent breakfast, great staff

Cons:

Double beds were a little small

2026-07-21 • via Nuitee
Y
Yuliya • couple • ru
8
Good but maybe next time we’ll find something else
Pros:

Nice room, Starbucks on the first floor, quite close to some attractions.

Cons:

There was no cattle in the room to drink tea or make a coffee, there was a capsule coffee machine, but only 2 capsules, one of them was decaf, and we stayed with my friend, so it was not enough.
And there was no option for earlier check in, we came around 9 and had to walk around the city till 15.
Also was very noisy because of the very thin entrance door. Don’t even think to sleep without an earplugs.

2026-07-21 • via Nuitee
D
Donaciano • solo_traveller • us
10
Pros:

Absolutely everything is great at this Hotel. The breakfast buffet, the staff, tge location, the amenities, so walkable

Cons:

I wouldn't change anything

2026-07-20 • via Nuitee
M
Marcelo Nascimento • solo_traveller • br
9
2026-07-20 • via Nuitee
H
Herrera Lopez • solo_traveller • mx
9
2026-07-20 • via Nuitee
G
Gilberto Guildebaldo Juarez Cruz • solo_traveller • mx
8
2026-07-19 • via Nuitee
P
Peter • couple • gb
10
Fabulous hotel in great location
Pros:

Very friendly and welcoming on check-in and throughout our stay. The hotel itself is modern and clean, with some good facilities. The bed was super comfy. And we just loved the breakfast food provided - it was delicious and very varied! The location is also excellent.

Cons:

The pool isn’t really for swimming, as it is too shallow. But still nice to bathe in!

2026-07-18 • via Nuitee
L
Laura • family_with_children • gt
9
2026-07-18 • via Nuitee
L
Luis • solo_traveller • cr
9
Pros:

La ayuda solucionar y el personal del hotel

2026-07-18 • via Nuitee
A
Aldo • family_with_children • mx
1
Agridulce
Pros:

Limpieza

Cons:

A pesar que ellos saben que la factura deben de emitir ellos, aseguran que debe ser expedida por Booking.com

2026-07-17 • via Nuitee
Y
Yousra • solo_traveller • ch
9
Pros:

Friendly staff

Cons:

Nothing

2026-07-17 • via Nuitee
O
Oscar • couple • us
9
2026-07-15 • via Nuitee