Galeria Plaza Reforma

Hotels
•
Grupo Brisas
8.8 (2790 reviews)
Hamburgo 195 , Mexico City , MX
+52 55 5230 1717

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High food prices
Noise issues

Categories

Cleanliness
8.94
Generally clean and well-maintained, but minor complaints about noise affecting peacefulness.
Service
9.41
Staff is friendly and attentive, contributing positively to the experience.
Location
9.45
Ideal location for sightseeing with easy access to major attractions.
Room Quality
8.4
Rooms could use minor improvements, with some concerns about noise from neighboring guests.
Amenities
7.93
Amenities like the pool are not always well-maintained, with some guests finding them unsatisfactory.
Value for Money
8.89
Prices are somewhat elevated compared to similar options in the area, but service quality offsets this.
Food and Beverage
8.44
Good breakfast selection but food prices are considered high by some guests.
Overall Experience
8.91
Overall positive stay marked by excellent service, location, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:34

Property Description

Luxurious Accommodations

The Galeria Plaza Reforma offers 434 distinguished rooms in the heart of Mexico City's financial and commercial district. Each room provides modern comfort and elegance, ensuring a relaxing stay for both business travelers and vacationers.

Prime Location

Situated just one block from Paseo de la Reforma, guests have easy access to the city's office buildings, exclusive restaurants, and boutique shops. The hotel's central location in Zona Rosa makes it a convenient choice for those looking to explore the vibrant surroundings.

Exceptional Service

Recognized for its award-winning service, Galeria Plaza Reforma sets the standard for hospitality in Mexico City. Guests can expect top-notch assistance and attention to detail, making their stay truly memorable.

Book now to experience the perfect blend of luxury and convenience at Galeria Plaza Reforma.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that there is an extra charge for early check-out.

Important: As of April 1, 2026, all Mexican guests will be required to present their CURP at the time of check-in, in accordance with the applicable legislation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.8
Based on 2790 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
P
Priya • couple • gb
8
Basic hotel
Pros:

The concierge service was excellent but the rest of the staff was rather average

Cons:

It is quite a basic hotel.

2026-10-14 • via Nuitee
W
Wendy • extended_group • us
9
Love the place and I will definitely come back
Pros:

Great customer service
Very good location
Food is delicious

Cons:

Restroom floor needs to be fixed
Shower head and sink accessories need to be updated

2026-10-13 • via Nuitee
A
Adam • couple • ca
10
2026-10-13 • via Nuitee
J
Juliana • couple • co
10
2026-10-13 • via Nuitee
M
María • solo_traveller • gt
9
Pros:

La atención del personal. Atentos y serviciales.

Cons:

Demasiada gente en el bufete de desayuno.

2026-10-12 • via Nuitee
C
Chandrashekhar • solo_traveller • us
8
Average. Not worth the money they charge
Pros:

Location and staff

Cons:

The room was very dark. The thermostat was not working. No matter the temperature you set it was always super cold.
Breakfast had very limited options. And everyday it was almost the same breakfast

2026-10-12 • via Nuitee
K
Karin • couple • ar
10
2026-10-11 • via Nuitee
L
Laura • couple • us
9
2026-10-10 • via Nuitee
T
TMulvihill • solo_traveller • gb
8
Great location with fantastic, attentive and friendly staff
Pros:

The bedroom was clean and a fantastic size. There was ample storage space and all necessary amenities available. The breakfast was amazing. There was so much choice and it changed each day, giving even more variety. The staff at breakfast was incredible. On one occasion, the chef went out of his way to cook our 16 month old daughter a special breakfast of hotcakes, which made her so happy. The location was superb, only a very short walk from el Angel de la Independencia.

Cons:

The only criticism I have is that there was lots of noise from the corridor outside the bedroom door each night we were there from other residents. If the doors could somehow be more soundproof, then i wouldnhave goven a higher score.

2026-10-08 • via Nuitee
L
Lopez • family_with_children • us
10
Pros:

Location and very friendly staff

2026-10-08 • via Nuitee
L
Lopez • couple • us
10
2026-10-08 • via Nuitee
P
Petra • family_with_children • se
8
Pros:

Mycket trevlig och hjälpsam personal, bra läge, ganska lugnt trots mycket trafik utanför, bra, varierad frukost. Plus för poolen på taket.

Cons:

Alldeles för mjuka och trånga sängar, högljudd ac.

2026-10-08 • via Nuitee
R
Rita • couple • cr
9
2026-10-07 • via Nuitee
A
alberto • couple • pe
9
Great location, nicest staff
Pros:

Location, friendly staff, room was spacious, gym

Cons:

Na

2026-10-07 • via Nuitee
B
Bongarzone • couple • fr
9
Very good experience!
Pros:

Restaurant, swimming pool, space

Cons:

Swimming pool not deep enough

2026-10-07 • via Nuitee
T
TAKAHIDE • couple • jp
5
ややふま
Pros:

街中

Cons:

①シャワー室が半扉なので水浸しになる、
②エアコンが上手く機能しない為に、寒すぎた

2026-09-18 • via Nuitee
Y
Yulia • extended_group • es
9
2026-09-18 • via Nuitee
E
Enrique • solo_traveller • es
9
Recomendable
Pros:

La ubicación es excelente, es una zona muy segura con todo a mano. El personal es excelente, tiene Starbucks dentro.

Cons:

Suelo de moqueta en las habitaciones.

2026-09-18 • via Nuitee
R
RAFAEL • family_with_children • mx
10
ESTUVO EXCELENTE
Pros:

UBICACION

2026-09-17 • via Nuitee
S
SAGUI • solo_traveller • mx
10
Pros:

La ubicación conveniente para la actividad que iba a realizar, la pulcritud y buena insonorización.

Cons:

Todo estuvo perfecto

2026-09-15 • via Nuitee