The Westin Washington, D.C. City Center

Hotels
Westin
9 (775 reviews)
1400 M Street NW , Washington , us

Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful and clean hotel
Great location
Delicious breakfast
Cons:
High valet parking fees

Categories

Cleanliness
9.08
Multiple reviews mention that the hotel was exceptionally clean.
Service
9.55
Reviewers consistently mention the outstanding service provided by staff, especially Barry and Sintu.
Location
9.09
Central location mentioned in reviews as convenient for various activities.
Room Quality
9.04
Rooms are described as nice size and comfortable.
Amenities
8.57
Standard amenities noted, but no significant complaints or praises.
Value for Money
8.53
Some concern about parking fees, but overall experience considered good value.
Food and Beverage
9.08
Food and breakfast services received high praise from guests.
Overall Experience
9.05
Overall experiences reported as very enjoyable and worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:03

Property Description

Luxurious Accommodations
Experience comfort like never before in our 410 guest rooms and suites. Each room is thoughtfully designed to ensure a relaxing stay, featuring our signature Heavenly Bed and Heavenly Bath for a rejuvenating experience.

Prime Location
Conveniently situated in the heart of the nation's capital, The Westin Washington, D.C. City Center offers easy access to iconic landmarks such as the White House and the Lincoln Memorial. Explore the city with ease and make the most of your visit to Washington, D.C.

Exceptional Service
From the moment you step into our atrium lobby with its breathtaking skylight views, our dedicated staff are committed to providing you with world-class service. Your comfort and satisfaction are our top priorities during your stay.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at The Westin Washington, D.C. City Center.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Dogs weighing 40 pounds or less are permitted.

Please note, all rates are based on 2 people. Extra guests are charged $20 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 58 per day.

Location

Guest Reviews

9
Based on 775 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
R
Rosemarie couple us
7
Pros:

I liked how luxurious it felt and how nice everyone on the staff was.

Cons:

the towels had little hairs on them and the shower seemed to need another clean, but overall it was nice

2026-07-20 via Nuitee
W
W4800MWvictorm Family
10
Great business or family hotel
Pros:

The hotel is very well located, the rooms are good and clean, and the staff is wonderful- specially during breakfast at the restaurant
Ask for Abdul or Emebet

2026-07-18 via Tripadvisor
G
gopinaths794 Business
10
Great Stay, excellent Breakfast Service
Pros:

The stay was very pleasant. Great location. Shout out to Emebet for excellent breakfast service

2026-07-17 via Tripadvisor
L
leoncej2026 Couples
10
Great customer service
Pros:

Had a great experience. Abdul, one of the servers at the restaurant was funny and ensured we had a great time with great service. Definitely will be going back

2026-07-16 via Tripadvisor
C
cubsdad Solo travel Pittsburgh, Pennsylvania
10
Awesome experience
Pros:

Abdul and Emebet were AMAZING!!!
Very courteous and professional. Highly recommend. The food and service was great!

2026-07-16 via Tripadvisor
M
mikesG2967BA Family
10
Great trip
Pros:

Abdul in the restaurant was fantastic!

2026-07-16 via Tripadvisor
P
P9269WHrickm Business
10
Great breakfast
Pros:

Abdul who served me my delicious breakfast was amazing. He was friendly and professional.

2026-07-16 via Tripadvisor
A
Amanda solo_traveller us
9
2026-07-15 via Nuitee
N
Navigator19061022261 Friends getaway
10
Great Stay
Pros:

Everything was great. Room was spacious and clean. Staff was as friendly and helpful. Especially Abdul at the restaurant. He was wonderful. Very attentive and personable.

2026-07-12 via Tripadvisor
E
Exploration768122 Friends getaway
10
Breakfast
Pros:

Ate at Infamy in the hotel lobby and Abdul was great! He was so friendly and warm.

2026-07-12 via Tripadvisor
C
Christian couple us
10
Pros:

Hospitality

2026-07-11 via Nuitee
F
FS_AR Business
10
Excellent breakfast
Pros:

Emebet provided excellent service and breakfast was delicious.

2026-07-09 via Tripadvisor
N
Nmoosman Business
10
Great location
Pros:

Great location. Good breakfast. Abdul was our waiter and was really attentive.

2026-07-09 via Tripadvisor
4
401scarletp Family Atlanta, Georgia
10
Sintu is AMAZING!
Pros:

Sintu is AMAZING! Her welcoming smile every morning made our breakfast experience most enjoyable. It is such a delight to find host staff that enjoy their work & share that joy with their guests. We looked forward to seeing Sintu at breakfast & will hopefully see her again if and when we return to the Westin. A huge “thank you” to Sintu!!!!
Dr. Pressley-Brown

2026-07-08 via Tripadvisor
S
Sandraluffman Family
10
Great place
Pros:

Great hotel, good food. Abdul is great in the restaurant.

2026-07-06 via Tripadvisor
R
Robin couple us
10
Excellent location and price was great!
Pros:

Location and ease to get to various places.

Cons:

No pool

2026-07-06 via Nuitee
M
MaggieMoo7 Family Washington DC, District of Columbia
6
Phenomenal staff, but missing the classic Westin experience
Pros:

The staff at this location are excellent, incredibly nice, attentive, and helpful from check-in to check-out! They were accommodating with our dog, upgrading us to a city view room, though pet-friendly rooms are limited to the first two floors. We were just glad to have our pup with us!
However, this is definitely the most dated Westin I’ve stayed at. Right away, I noticed it lacked the signature Westin scent in the air. The hallways are dark, the carpets look dirty, and our room had a musty smell. It also lacked the standard Westin lush bedding and fluffy towels you usually expect from the brand. While the room was clean, the space and bathroom desperately need an update. There is no executive lounge, and the breakfast buffet was just okay with limited options, though the omelet bar was a nice touch. Come for the amazing service, but be prepared for a property that feels a bit neglected.

2026-07-05 via Tripadvisor
L
Lisa solo_traveller us
7
2026-07-04 via Nuitee
M
matlock339 Family Birmingham, Alabama
10
Superb Westin Breakfast service
Pros:

Fantastic service! Abdul is a wonderful waiter and he cares about his job and it shows! His staff was top notch and everyone as pitching in to help, even managers. Thank you Abdul

2026-07-02 via Tripadvisor
U
ualizai Business Sunnyvale, California
10
Great staff at Westin
Pros:

Hotel was so so, but Sintu from the restaurant was great. She made my morning more bright!

2026-07-01 via Tripadvisor