The Westin Washington, D.C. City Center

Hotels
Westin
9 (748 reviews)
1400 M Street NW , Washington , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful and clean hotel
Great location
Delicious breakfast
Cons:
High valet parking fees

Categories

Cleanliness
9.08
Multiple reviews mention that the hotel was exceptionally clean.
Service
9.55
Reviewers consistently mention the outstanding service provided by staff, especially Barry and Sintu.
Location
9.09
Central location mentioned in reviews as convenient for various activities.
Room Quality
9.04
Rooms are described as nice size and comfortable.
Amenities
8.57
Standard amenities noted, but no significant complaints or praises.
Value for Money
8.53
Some concern about parking fees, but overall experience considered good value.
Food and Beverage
9.08
Food and breakfast services received high praise from guests.
Overall Experience
9.05
Overall experiences reported as very enjoyable and worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:03

Property Description

Luxurious Accommodations
Experience comfort like never before in our 410 guest rooms and suites. Each room is thoughtfully designed to ensure a relaxing stay, featuring our signature Heavenly Bed and Heavenly Bath for a rejuvenating experience.

Prime Location
Conveniently situated in the heart of the nation's capital, The Westin Washington, D.C. City Center offers easy access to iconic landmarks such as the White House and the Lincoln Memorial. Explore the city with ease and make the most of your visit to Washington, D.C.

Exceptional Service
From the moment you step into our atrium lobby with its breathtaking skylight views, our dedicated staff are committed to providing you with world-class service. Your comfort and satisfaction are our top priorities during your stay.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at The Westin Washington, D.C. City Center.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Dogs weighing 40 pounds or less are permitted.

Please note, all rates are based on 2 people. Extra guests are charged $20 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 58 per day.

Location

Guest Reviews

9
Based on 748 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
H
Hackland solo_traveller za
8
2026-06-08 via Nuitee
O
O6669OHluigis Business
10
Great experience at Westin
Pros:

My stay has been very pleasant once again. The room was comfortable and had a great view overlooking the Thomas Memorial Circle.

The staff has made my stay even more pleasant, the Front Desk associates were helpful at all times, answering questions and promptly answering to the extra request for hotel essentials.

The servers in the restaurant, specially, Tige, Abdul and Sintu were very attentive, serving with a smile and great customer service during the week I spent at the hotel, making breakfast a good experience.

I will certainly come back to the Westin City Center next time.

2026-05-29 via Tripadvisor
3
387mireyam Couples
10
A great experience overall.
Pros:

Excellent hotel with great customer service: front desk staff made us feel at home, greeting us everytime we we walked by; restaurant staff, especially Emebet, was very attentive, professional and charming. Westin hotel is fortunate to have her.

Rooms are comfortable and clean. We managed to sleep well with no to minimal noise in the building.

Highly recommended.

We will come back for sure.

2026-05-29 via Tripadvisor
Y
yasothinim Business
10
Fantastic Service at the Hotel Restaurant
Pros:

Awesome hotel overall. Emebet really looked after me at breakfast. She was super attentive and has a lovely personality - always smiling and friendly! Thank you Emebet for the fantastic service!

2026-05-29 via Tripadvisor
M
myshuster Couples
10
A great way to start the day
Pros:

Very friendly and kind staff. And good breakfast as well.

2026-05-26 via Tripadvisor
A
Ashanti couple us
10
Very good place to stay with friends and family
Pros:

Staff extremely nice, place very clean. Valet really good

Cons:

No comment!

2026-05-25 via Nuitee
B
Beat family_with_children us
9
2026-05-25 via Nuitee
R
roee solo_traveller il
9
Pros:

It was an excellent deal, the hotel and stuff was very good.
The hotel is mostly recommended.
We had a corner room, it was very big with two beds that fits our family.
Parking in front of the hotel is free at night until 7 am and saves a lot of money.
The hotel location is great.

2026-05-25 via Nuitee
J
J2773GZamyc Family
10
Sintu was wonderful!
Pros:

Sintu was the loveliest server. She went the extra mile to make our breakfast experience exceptional!

2026-05-24 via Tripadvisor
G
georgemV7212SL Couples
10
Experience was excellent all around. The only thing I will suggest is maybe serving lunch in the infamy restaurant.
Pros:

All was good with the room and breakfast was great. Abdul our waitperson made the experience fun and his attentiveness was appreciated.
We will definitely return on our next trip to Washington DC.

2026-05-24 via Tripadvisor
C
Ciro couple us
4
2026-05-24 via Nuitee
C
coupond2018 Family
10
Westin Wins
Pros:

Abdul was an excellent server. Food was very good and atmosphere felt inviting

2026-05-23 via Tripadvisor
N
nomnomnomi Couples San Diego, California
10
DC visit
Pros:

The room is comfortable. We had breakfast downstairs and Abdul was very welcoming, we had a great experience here!

2026-05-23 via Tripadvisor
X
X9647ZPjameso Couples Juneau, Alaska
10
In the middle of it all.
Pros:

Right in the middle of everywhere we wanted to go. It was easier to eat breakfast at the hotel. Emebet was our waitress and she was kind, considerate and efficient. I would recommend staying here and taking advantage of the restaurant (the she crab soup for $12 was outstanding last night).

2026-05-22 via Tripadvisor
S
Stay01780691567 Business
10
Breakfast server
Pros:

Emebet was an excellent server today. I appreciate the kindness and helpful attitude. She’s doing a great job.

2026-05-21 via Tripadvisor
R
raptordora Business Davis, California
10
Great
Pros:

Clean, comfortable, and conveniently located. Breakfast is good and Abdul the restaurant manager is great.

2026-05-21 via Tripadvisor
A
aimees342 Business
10
Great service at breakfast from Abdul!
Pros:

Great service at breakfast from Abdul!

2026-05-19 via Tripadvisor
T
tribforce2001 Business Olathe, Kansas
10
Excellent service
Pros:

Abdul, a server at the restaurant, was excellent. He was fast and efficient and made sure my coffee was always filled.

2026-05-19 via Tripadvisor
E
Equityresearch Business Tampa, Florida
10
Your home for a few days in DC.
Pros:

Always a good to place to stay in DC. Central location in a very walkable city. If you done in the restaurant ask for Emebet. She adds perfection to the experience.

2026-05-17 via Tripadvisor
B
BiminiSands Business Miami, Florida
10
People pleasing
Pros:

Amazing! These people really care about a great experience.

2026-05-14 via Tripadvisor