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Luxury Resort on Gulf of Mexico Shore
Spa and Pool Oasis: Indulge in relaxation at our full-service spa and take a dip in the outdoor heated pool overlooking the Gulf of Mexico.
Gastronomic Delights: Savor delectable meals at Galvez Bar & Grill, offering fresh seafood and a champagne brunch with stunning water views.
Convenience at Your Fingertips: Enjoy amenities like free WiFi, concierge services, a business center, and a fitness center, all just minutes away from Galveston's attractions.
Book your stay at Hotel Grand Galvez Resort, Autograph Collection now for a luxurious and unforgettable experience by the Gulf of Mexico!
Grand Galvez is currently under renovationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Nothing
3 times i open request for change date they dont answer me
Beautiful interior and nice pool area.
Not enough dining options. Need a more casual cafe on site. The Monarch Restaurant kept us waiting for 30 minutes before they even brought the bread basket. It wasn’t even crowded. Service was not up to par for the price. And my steak was not medium rare- it was over done.
The property itself is beautiful, loved the style and history
The rooms are quite small and not very clean, the windows were full of dust and we found trash in our trash can from previous guests as well as the bathrooms were not cleaned properly
Loved room and pool
wish we could of stayed longer.
The history of the hotel. The original beauty of the building & landscape.
The room we stayed in didn’t have a shower door or ledge to funnel the water to the drain. The water went all over the bathroom which we mopped up with towels.
Excellent breakfast excellent service.
Everything excellent. Hard to beat. What’s excellent.
The property was gorgeous
What we were most disappointed with was that we specifically booked an ocean-view room and were not provided with the room we reserved. We were told that the manager would be notified when she arrived at 7:00 a.m. and that we needed to email proof of our stay.
When we spoke with the manager, she was extremely kind and professional. She apologized for the situation and offered us a $90 refund, which we appreciated. However, when the refund was processed, my card was actually charged instead of receiving the refund.
Beyond the issue with the incorrect room, I’m frustrated with how the situation was ultimately handled. We paid for an ocean-view experience that we did not receive, and a $90 adjustment is only about 14.3% of what we paid. Considering that a significant part of what we specifically booked and paid for was not provided, I feel the compensation should have been substantially more.
I understand that mistakes happen, and I appreciate the manager taking the time to speak with us and apologize. However, I do expect the billing issue to be corrected and believe a more appropriate refund should be considered given that we did not receive the room or experience we originally paid for.
We really enjoyed the location, the "look" of the hotel, and the staff. We were only in town for one night, so we didn't get a chance to use the full amenities they had available.
The pool itself was wonderful, and the people were great as well. I especially enjoyed the music the hotel was playing, which really added to the atmosphere. Unfortunately, there was a small group of guests who brought their own waterproof speaker and played their music so loudly that it completely drowned out the hotel’s music.
Situations like this can be frustrating, especially when guests are trying to enjoy the atmosphere the hotel has intentionally created. It also felt somewhat out of place for the overall quality and atmosphere of the hotel. Perhaps the hotel could consider having a policy regarding personal speakers in the pool area to help maintain the relaxing environment for everyone.
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