Hilton Miami Downtown

Hotels
•
Hilton Hotels & Resorts
8.3 (4108 reviews)
1601 Biscayne Boulevard , Miami , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent front desk service (Sammy praised repeatedly)
Great location / close to cruise port
Clean and neat rooms
Helpful shuttle service to port/attractions
Nice pool
Friendly and welcoming staff
Positive breakfast experience
Quiet and comfortable rooms
Cons:
Bathroom/shower problems (low pressure, broken bathtub drain)
Rooms described as old or dark; need better lighting
High parking fees and no self-parking
Perception of being expensive for some guests
Issue with sofa bed bedding/blanket not provided for extra bed

Categories

Cleanliness
8.8
Multiple guests describe rooms as clean/very neat and staff keeping details; overall cleanliness sentiment is positive.
Service
9.5
Strongly positive: many reviews specifically praise front desk employee 'Sammy' and customer service, describing helpful, welcoming, professional assistance and problem resolution.
Location
9
Consistently praised for proximity to the cruise port and attractions; location frequently cited as a primary positive.
Room Quality
6.8
Mixed to negative: several mentions of old rooms, weak shower pressure, broken bathtub drain, dark rooms needing better lighting, and missing bedding for sofa bed.
Amenities
8
Generally positive for pool, shuttle service and breakfast; some friction around parking (valet only, no self-park) and parking fees.
Value for Money
7.1
Mixed: a few guests call the hotel too expensive and note high parking fees, while others find it affordable; overall value sentiment leans slightly below average.
Food and Beverage
8.2
Limited mentions but breakfast noted positively by guests; no significant negative F&B comments.
Overall Experience
9
Overall stays are described as very positive with memorable service, celebratory experiences, and many guests indicating they'd return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:16

Property Description

Luxurious Accommodations
The Hilton Miami Downtown offers elegant rooms with floor-to-ceiling windows, some boasting panoramic views of Biscayne Bay. Each room is equipped with modern amenities like a flat-screen TV, MP3 docking station, and a coffee maker for a comfortable stay.

Top-Notch Facilities
Guests can take advantage of the hotel's rooftop pool, well-equipped gym, and convenient access to the Metro Mover. The helpful concierge staff, on-site car rental service, and free access to the business center ensure a seamless and enjoyable stay.

Dining Experience
Indulge in a culinary journey at Brisa Bistro, where you can savor local and international dishes either indoors or on the outdoor patio. Afterward, unwind with a drink at The Gallery or the poolside bar for a perfect ending to your day.

Experience luxury and convenience at Hilton Miami Downtown - book your stay now for an unforgettable Miami getaway.

Important information:

Please note an incidental hold is required upon check-in and is refundable upon check-out if no charges have been made to the room.

Please note that if the Breakfast Included rate is booked, it only includes breakfast for 2 adults. Additional charges apply for further guests.

Please note that the minimum age for check-in is 21 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Location

Property Accessibility

Total Disability Score: 61.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 6
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 4108 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9
Room Quality: 6.8
Amenities: 8
Value for Money: 7.1
Food and Beverage: 8.2
Overall Experience: 9
G
Guadalupe • couple • mx
9
Excelente
2026-09-19 • via Nuitee
J
juan • couple • ec
6
2026-09-18 • via Nuitee
J
Juanetta • couple • us
10
2026-09-18 • via Nuitee
S
sandoval • couple • es
10
Estuvo bastante bien
Pros:

Todo

2026-09-18 • via Nuitee
D
Destiny • solo_traveller • us
10
2026-09-18 • via Nuitee
W
Whitney • solo_traveller • us
10
2026-09-17 • via Nuitee
W
Whitney • solo_traveller • us
10
2026-09-17 • via Nuitee
D
Dustin • couple • us
1
Bad
Pros:

Location

Cons:

Service was horrible. Hotel was disgusting and out dated. They wouldn’t send us water and gave horrible directions.

2026-09-17 • via Nuitee
M
Michel • couple • us
10
2026-09-16 • via Nuitee
N
Nimo Gitau • solo_traveller • ke
7
Pros:

Location, ease of check in and check out, ease of ordering room service

Cons:

The toilet clogged up on Day 1. The complimentary sugar was not topped up after service hence had to request

2026-09-16 • via Nuitee
G
Gabriel • solo_traveller • us
10
2026-09-16 • via Nuitee
C
Charmaine • extended_group • us
10
2026-09-15 • via Nuitee
D
Daniel • couple • us
8
Pros:

Breakfast was great, but way too much food

Cons:

The wait for our room

2026-09-14 • via Nuitee
S
Sanoane S • couple • us
10
2026-09-14 • via Nuitee
J
juan • couple • us
10
Muy buena esperuencia
Pros:

La área de la piscina y la vista excelente

Cons:

El calor en la sala de abajo para esperar el tranporte

2026-09-14 • via Nuitee
J
Janelle • solo_traveller • ca
10
2026-09-14 • via Nuitee
H
Henry • couple • cr
10
2026-09-13 • via Nuitee
E
Eva-Maria • couple • de
7
2026-09-13 • via Nuitee
A
akın • solo_traveller • tr
9
Pros:

tesisin konumu kahvaltısı oda temizliği çok iyiydi

Cons:

odada terlik olmaması çok kötü idi

2026-09-12 • via Nuitee
C
Cecelia • extended_group • tc
10
Pros:

The place was nice and beautiful. The surrounding was good love that there was a grocery store store not too far away.

Cons:

No dislike.

2026-09-12 • via Nuitee