Sheraton Miami Airport Hotel and Executive Meeting Center

Hotels
Sheraton
8 (5302 reviews)
3900 Northwest 21st Street , Miami , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Cons:
Outdated facilities
Cleanliness concerns
Overpriced breakfast

Categories

Cleanliness
7
Several mentions of outdated facilities and cleanliness issues.
Service
9
Friendly staff frequently mentioned and positive experiences noted.
Location
9
Conveniently located near the airport, easily accessible with shuttle service.
Room Quality
7.5
Rooms were described as spacious but outdated.
Amenities
7.5
Amenities were noted but had issues like uncomfortable bar-chair seating.
Value for Money
8
Good value noted, though some guests felt breakfast was overpriced.
Food and Beverage
8
Breakfast issues mentioned, but overall dining experience was acceptable.
Overall Experience
8
Overall pleasant stays noted with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 14:41

Property Description

Luxurious Accommodations
The Sheraton Miami Airport Hotel and Executive Meeting Center offers comfortable guestrooms with modern amenities, ensuring a relaxing stay for both business and leisure travelers.

Convenient Location
Situated just minutes from Miami International Airport and close to major freeways, guests can easily access downtown Miami, stunning beaches, and nearby vibrant neighborhoods like Coral Gables and Coconut Grove.

Resort-Style Amenities
Enjoy the convenience of a 24-hour complimentary airport shuttle, a state-of-the-art business center, and 24-hour room service. Indulge in coffee-making facilities and unwind in front of a flat-screen TV after a day of exploring the city.

Experience luxury and convenience at the Sheraton Miami Airport Hotel and Executive Meeting Center. Book your stay now for a memorable Miami getaway.

Important information:

If expecting to arrive after 24:00, please inform Sheraton Miami Airport Hotel and Executive Meeting Center in advance.

Guests expecting to receive a package must contact property prior to arrival for information.

There is a free transfer service to the hotel from the Miami International Airport. Contact property for details.

Please contact the property for information regarding package handling.

While breakfast is not included in every rate plan, if guests select a rate plan that includes breakfast, it is for up to 2 guests daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 31.57 per day.

Location

Guest Reviews

8
Based on 5302 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
C
Carolina couple cl
4
Fue una noche
Pros:

Cerca aeropuerto

Cons:

Viejoooooo

2026-05-30 via Nuitee
R
Rob couple vi
6
Pros:

It might be time to update your place. Looking a little worn.
All representatives of your place were wonderful

2026-05-30 via Nuitee
S
Shott solo_traveller gr
7
Pros:

Never had refundable deposit for damage even though we left it in good condition and was referred breakfast even though people eating even though explained I'm diabetic

Cons:

Bad aervice

2026-05-29 via Nuitee
P
Pauline couple gb
5
Never again
Pros:

Nothing

Cons:

Bed sheets had not been changed.
Fat and grease on work top from previous food (possible room service meal)
Coffee/tea facilities empty.
Noise from Stadium.

2026-05-29 via Nuitee
E
Emre family_with_children tr
2
Dissapointing - Bed Sheet wasn’t clean
Pros:

Airport location

Cons:

Dear Sheraton Miami Airport Hotel Management,

I am writing to express my disappointment regarding our recent stay at your hotel from May 27 to May 28.

During the check-in process on May 27, the staff member who assisted us acknowledged that we were Bonvoy members and informed us that, although a room upgrade was unfortunately not available, he would instead offer us complimentary breakfast and lounge access as a gesture. We appreciated this kindness and accepted it in good faith.

However, after approximately nine hours at the hotel, when we went to access the breakfast area and lounge, we were told that no such benefits were registered in the system. Despite explaining what had been promised to us during check-in, we were informed that they could not honor it because nothing appeared in their records.

This situation was extremely disappointing and embarrassing for my wife, my children, and myself. What upset me the most was not only the misunderstanding itself, but also the fact that we were made to feel as though we were asking for something we had not been promised.

As a family, we chose Sheraton expecting professional service and a trustworthy guest experience. Unfortunately, this experience left us deeply disappointed and negatively affected our impression of the hotel.

I would like to emphasize how upsetting this situation was for us. Sadly, after this experience, I do not believe we will choose to stay at this hotel again in the future.

I hope you will take this feedback seriously and review what happened so that other guests do not experience the same disappointment.

Sincerely,

2026-05-29 via Nuitee
E
Ernest solo_traveller ag
8
2026-05-28 via Nuitee
J
Jon couple us
8
2026-05-28 via Nuitee
R
RONALD couple us
8
very good
2026-05-28 via Nuitee
A
ANIL couple in
10
Pros:

Front desk staff

Cons:

Nothing.

2026-05-28 via Nuitee
P
Patrick couple ch
8
2026-05-27 via Nuitee
O
Oceanne solo_traveller fr
10
2026-05-27 via Nuitee
C
Carmen family_with_children ec
2
Cons:

Me golpearon la puerta 2 veces mientras descansaba y eso que en una de esas coloque el colgante de privacidad. Para los parqueos muy molestoso uno con maletas teniendo que subir escaleras. No hay personal de ayuda en la madrugada

2026-05-27 via Nuitee
H
Hauli couple br
9
Estadia ótima indico s todos
Pros:

Gostei de tudo principalmente a limpeza

Cons:

De nada

2026-05-27 via Nuitee
R
Ramon solo_traveller us
8
2026-05-27 via Nuitee
R
Ramon solo_traveller us
8
2026-05-27 via Nuitee
P
Pascual extended_group us
8
2026-05-26 via Nuitee
C
Christian couple ch
10
Pros:

Das Personal war ausserordentlich freundlich und Hilfsbereit!

2026-05-26 via Nuitee
C
Christophe couple fr
9
2026-05-26 via Nuitee
A
Andrea solo_traveller cr
10
Excepcional
Pros:

Excelente ubicación y cómodas habitaciones

Cons:

Nada, todo perfecto

2026-05-26 via Nuitee
J
Juan f family_with_children us
4
Pros:

Its near the airport

Cons:

Poor service

2026-05-26 via Nuitee