Renaissance Toledo Downtown Hotel

Not a whole lot, Room was average , no complementary Breakfast ?, which I get at Hilton Hotels, so I was disappointed on that ,they were out of coffee in the lobby every day and they were asked to refill but they acted like it was a major deal to do it so we just got coffee on the road ,

Very clean, bed was comfortable, the pet friendly aspect was wonderful! And it was walking distance to the venue

My experience with Valet was excellent. Tyler was very attentive and helped us along through the process with any questions that we had. Tyler seemed to also take really great care of my vehicle. My experience was a 10/10 and I am looking forward to coming back.

Nice hotel, comfy bed

We utilized valet during jeep fest and it was a seamless experience! Derrick, Juan, Riley, Montay, and Anthony were all great!

Hotel was great, nice rooms, grwat customer service, jujuan at the valet stand was very professional and great!

My experience at the Renaissance Hotel was nothing short of exceptional, and the valet service truly set the standard for excellence from the moment I arrived. The entire valet team was professional, attentive, welcoming, and incredibly efficient. Their level of service made me feel valued and completely taken care of.

A very special recognition goes to Montay Burks, the manager, whose leadership was evident in every detail. Montay and his amazing team delivered first-class hospitality with warmth, confidence, and genuine care. Their energy, professionalism, and attention to detail elevated my entire hotel experience.

It is rare to encounter a team that leaves such a lasting impression, but the valet staff at the Renaissance Hotel did exactly that. They did not simply park and retrieve my vehicle—they created a luxurious, seamless, and memorable experience. Montay Burks and his team are truly an outstanding representation of what exceptional hospitality should look like.

Absolutely phenomenal service from beginning to end. Five stars are simply not enough!

Clean, welcome, great valet service.

Room was mostly clean, there was some dead bugs and dust bunnies that were in the room when we checked in. Otherwise the room was what we expected.

the bed and the friendly staff and the clean gym

The atmosphere is amazing the staff is accommodating. Best biscuit and gravy husband said

Location

Mia at the front desk made our stay amazing! She upgraded us (Titanium Elite member) to a king suite with a river view. It was a large room with a GORGEOUS view, both day and night, of the river and the city. We are doing a 9-day travel itinerary (part business, part personal), and decided to stop in Toledo on our way to Wisconsin from upstate New York. We were exhausted, and Mia's friendly attitude and willingness to upgrade us made our stay SO much more comfortable! So grateful!
We had no idea that Toledo is such a nice city. There's a zoo, aquarium, science exhibition, good restaurants, and a beautiful riverwalk that must have cost a fortune to develop. The lights change every few seconds, the landscaping is well-done, and the Renaissance has the best location right on the Glass City RiverWalk.
Ingrid checked us in and was helpful in pointing out different restaurants to eat in, and reminding us about the lounge that offers free breakfast and hors d'oeuvres. The lounge is stocked with every type of soft drink, water, and fruit juice you could think of!
The robes are plush and soft. The only thing we noticed that wasn't great was the chairs at the table in the suite needed to be cleaned better. The rest of the room was spotless. We needed some more towels and pillows, and they were promptly delivered to our room. If you have room, bring a makeup mirror for better lighting.
The bed was comfortable and there was a sofa bed too. The shower was great. Two televisions, coffee maker. Overall, we left wishing we could have spent more time in Toledo. If we ever come back, we'l'l definitely stay at the Renaissance!

I truly enjoyed my experience with every member of the hotel from the receptionist, down to the valet members and including the restaurant employees! Big shout out to r Juan the supervisor of valet, Anthony, monte the manger of the valet. All 3 were complete gentlemen and made me feel welcomed and celebrated on my birthday! I would definitely come back

Great location, friendly helpful staff and very tired worn out property! In need of major renovation. Excellent rooftop bar, great lobby. Location, location, location!

Location and the valet parking.