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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Chapel/shrine
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Indoor pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
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Property Description
Luxurious 5-Star Accommodation in Marunouchi Business District
Elegant Rooms and Top-Notch Amenities
Indulge in spacious rooms with modern amenities including a large LCD TV, blu-ray/DVD player, and a spa-like en suite bathroom. Stay connected with free WiFi and enjoy the convenience of a safety box, fridge, and electric kettle in every room.
Dining Excellence and Culinary Delights
Savor a variety of culinary experiences at 7 restaurants offering Japanese, French, and international cuisine. From authentic Japanese dishes to exquisite French delicacies, there is something to please every palate.
Convenient Location and Premium Services
Benefit from the hotel's prime location near Tokyo Station and Otemachi Subway Station, with easy access to popular attractions like Ginza and Akihabara. Take advantage of services like the fitness gym, Evian Spa Tokyo, and personalized concierge assistance for a truly memorable stay.
Book your stay at Palace Hotel Tokyo for a luxurious and unforgettable experience.
Please note that the hotel will be carrying out maintenance work on the restaurant, lounge and bar on the first floor of the hotel on the following dates.
During this period, the following stores will be temporarily closed.
Affected stores / Dates
Grand Kitchen (1F):The Palace Lounge (1F): Royal Bar (1F):
Closed all day from Monday 02/02/2026 until Friday 06/02/2026
*Saturday 07/02/2026 will be back to open as usual.
Please note: The following place will be open as temporarily during the closure period.
Monday 02/02/2026 until Wednesday 04/02/2026
Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close)
Location: Banquet Hall Aoi (2F)
Thursday 05/02/2026
Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close)
Location: Banquet Hall Yamabuki (4F)
Friday 06/02/2026
Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close)
Location: Banquet Hall Aoi (2F)
*Breakfast Only
Breakfast service menu will be a temporary based on the Grand Kitchen's regular menu. Please note that the details will be updated on this page as soon as it finalized.
* Breakfast service is reserved exclusively for guests staying at the hotel.
Contacts:
Grand Kitchen Tel: 03-3211-5236 (10:00 am – 10:00 pm)
The Palace Lounge Tel: 03-3211-5309 (11:00 am – midnight)
Royal Bar Tel: 03-3211-5318 (11:00 am – midnight)
Please note that the pool at Evian Spa Tokyo (5th floor) will be closed due to mandatory inspections and a complete water change on the following dates/times: Tuesday, January 13th - Friday, January 16th, 2026. Closed all day.
During this period, the following facilities and services will remain open.
- Fitness Room
- Hot Springs (Men's and Women's)
- TreatmentsGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Swimming pool: Closed from Mon, Jan 18, 2027 until Sat, Jan 23, 2027
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Impeccable service, outstanding facilities, fabulous rooms.
위치가 아주 좋았습니다. 비가 자주 오는 날씨였는데 지하철과 지하도로 연결돼 있어서 걸어서 이동하기에 아주 좋았습니다.
에비앙 스파에 속하는 사우나 이용했는데 추가 요금 2500엔 정도 부과했습니다. 너무 작고 이용할 시설이 없어서 굳이 이용할 가치가 없다고 봅니다.
-the staff was just super nice and helpful
-one of the best looking hotel I've ever been to.
-amazing view and to have a balcony in your room is just fantastic and rare in Tokyo.
-5 min walk to Tokyo Station
-TV was a bit out of date
浴室のシャワー室に簡単な腰掛けがあればいいと思いました。
Superb location and facilities
Nothing worth mentioning
スタッフの方がとても優しくて、自転車の駐輪場を教えてくださったり、シャワーで床をびしょ濡れにしてしまっても、お気になさらないでと言ってくださいました。連休で混雑してましたが、お茶するのも宿泊客にはお席をリザーブしてありますと、直ぐに通して下さいました。
1510室でしたが、お部屋に何かこもった匂いがする時がありました。そんなに気にならなかったのですが。
地段一流环境优美。
成田机场离市区很远，而酒店无机场班车停靠。
窓から見える景色が美しい。
そして内装のインテリアも素敵でした。
外での朝食は、目に映る木々の緑と爽やかな風、ミンミンゼミの鳴き声など都会のオアシスの様で、心豊かに過ごせました。お料理の味も格別でした。
主人は、喫煙者なので、その都度1階まで移動するのが大変なようでした。
Wonderful location and facilities
One of the best hotels I’ve been. The breakfast is the best! The staff members are so nice!
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