Hotel Okura Kyoto

Hotels
9 (2000 reviews)
Nakagyo-ku Ichinofunairi-cho 537-4 , Kyoto , jp
+81 75-211-5111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Food quality
Cons:
Cleanliness issues
Dated room quality
Extra charges for amenities

Categories

Cleanliness
8.39
Some reviews mention issues with cleanliness, impacting the score.
Service
9.36
Staff were courteous and hardworking, providing positive experiences.
Location
9.4
Multiple reviews highlight the excellent location of the hotel.
Room Quality
8.35
Several reviews indicate rooms were dated or small, affecting the score.
Amenities
8.88
Mentioned amenities are good, but there were extra costs associated.
Value for Money
9.34
Overall value was perceived positively, justifying the cost.
Food and Beverage
8.89
Food quality was generally good, despite some dining space issues.
Overall Experience
9.36
Overall sentiment was very positive, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:40

Property Description

Spectacular Views and Central Location
Hotel Okura offers elegant rooms with stunning views of Kyoto and is conveniently located in the heart of the city, providing easy access to popular attractions and shopping districts.

Luxurious Amenities and Services
Guests can indulge in beauty treatments, enjoy free Wi-Fi, and take advantage of concierge services. The hotel also offers an indoor swimming pool, free parking, and a variety of boutiques at Shopping Avenue Comfort.

Fine Dining and Culinary Experience
Experience exquisite French cuisine at Sky Restaurant Pittoresque while enjoying panoramic mountain and city views. The hotel also features a bakery and various restaurants, including a top-floor buffet restaurant offering Kyoto cuisine.

Book your stay at Hotel Okura Kyoto for a luxurious and unforgettable experience.

Important information:

Please note that some of the hotel's restaurants have a dress code, and some do not allow children under 10 years of age.

The fitness center is accessible only for adults aged 18 and above, and an additional charge is required.

The hotel's Welcome Lounge at Kyoto Station is located on the ground floor of the Cerema Building. It's open daily from 09:30 until 17:00, and accessible only to staying guests.

Free shuttle locations and schedules:
- From the Welcome Lounge at Kyoto Station, the shuttle departs at the top (--:00) and bottom (--:30) of every hour between 10:30 and 17:00, except at 12:30 and 15:00.
- From Hotel Okura Kyoto, the shuttle departs at --:05 and --:35 every hour between 10:05 and 16:35, except at 12:05 and 14:35.
Please note that the shuttle takes about 20-25 minutes, depending on traffic conditions. Staff will meet guests at the hotel lobby or the Welcome Lounge.

The luggage delivery service operates as follows:
Luggage received by 14:00 at the Welcome Lounge will arrive at the hotel by 17:00.
Luggage received by 11:00 at the hotel will arrive at the Welcome Lounge at the requested time between 14:00 and 17:00.

Parking will be available from January 1, 2026, for an additional charge of JPY 2,000 per night from the day of check-in until 15:00 on the following day.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

9
Based on 2000 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
C
Chieko • couple • jp
9
2026-08-22 • via Nuitee
D
Doriano • solo_traveller • ch
10
super lage und sehr gutes prei-Leistungs verhaeltniss
2026-08-20 • via Nuitee
M
Miguel • family_with_children • pt
10
2026-08-20 • via Nuitee
S
SHOTA • couple • jp
10
2026-08-17 • via Nuitee
真紀子 • solo_traveller • jp
9
2026-08-15 • via Nuitee
N
Nanako • extended_group • us
10
2026-08-14 • via Nuitee
M
MEGUMI • extended_group • jp
5
2026-08-14 • via Nuitee
Y
Yasushi • extended_group • jp
8
快適でした
Pros:

安心して過ごせました

Cons:

朝食バイキングが他のホテルより少し劣っていたように思います

2026-08-13 • via Nuitee
S
Suresh • solo_traveller • in
8
Pros:

Location, size of room, knowledgeable staff

Cons:

Flexibility with early checkin or late check out

2026-08-12 • via Nuitee
B
BUKYUNG • couple • kr
9
Pros:

직원 응대가 좋았고 특히 안경 쓴 나이가 좀 있으신 여자 스탭 응대가 훌륭했습니다.

2026-08-12 • via Nuitee
S
SHU • couple • cn
7
2026-08-12 • via Nuitee
M
Mohammed • family_with_children • us
7
Pros:

The room is huge, close to the tourist area, I felt from 90s movie

Cons:

Sort of outdated

2026-08-10 • via Nuitee
K
KOMAKO • solo_traveller • jp
5
お部屋が狭かったので残念だした。
Cons:

お部屋が狭かったので残念だした。

2026-08-10 • via Nuitee
S
Simon • family_with_children • gb
9
Great Kyoto stay!
Pros:

The hotel was well placed for easy access to many local amenities. The staff were always helpful, polite and friendly.

Cons:

There was nothing disliked!

2026-08-10 • via Nuitee
N
NORIKO • solo_traveller • jp
6
Pros:

今回の京都の用事にはちょうど良いロケーションでした♪
全体的にシックで落ち着いたホテル

Cons:

お部屋の広さと家具類のサイズが合っていないように感じた。家具類がもう少しコンパクトで良いのでは？
コンパクトだと広さも快適になりそう。

2026-08-10 • via Nuitee
S
SATOMI • solo_traveller • jp
8
2026-08-08 • via Nuitee
N
Nozomi • solo_traveller • jp
10
2026-08-07 • via Nuitee
H
Hideki • solo_traveller • th
9
2026-08-06 • via Nuitee
H
HITOSHI • couple • jp
8
京都の老舗ホテル
Pros:

ロケーション抜群

2026-08-02 • via Nuitee
C
Carl • couple • us
10
Fantastic stay at an exceptional hotel. We were very happy with our stay.
Pros:

Impeccable service and central location.

Cons:

Restaurants close too early. No English language television, or maybe we just couldn’t find it.

2026-08-02 • via Nuitee