Hotel Europa

Hotels
8.6 (216 reviews)
Calle Tihuanaco, 64 , La Paz , bo

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central/downtown location
Spacious rooms
Clean rooms
Friendly and helpful staff (English-speaking reception)
Good room views
Cons:
Breakfast described as sparse/poor
Outdated/ageing equipment in hotel
Gym inadequate and pool closed
Lounge/minibar listed but not available
Extra charges / strict early check-in and late check-out policy
No heating mentioned by a guest
Transfer to airport not arranged for one guest
Street congestion (school) can block taxis

Categories

Cleanliness
9.7
Multiple reviewers explicitly mention clean, cozy rooms ('чисто', 'Spacious clean rooms'), indicating a strong positive on cleanliness.
Service
9.5
Staff repeatedly praised (helpful reception, good English, attentive cleaning staff, 'La atención del personal'), though there are isolated service issues (transfer not arranged, strict/expensive early check-in/late check-out). Overall service sentiment is strongly positive.
Location
9.5
Consistently noted as central/downtown and convenient (close to teleferico, shops, witches market). Minor downside: school-related street congestion occasionally blocks taxis.
Room Quality
8.4
Rooms described as very spacious and usable, but several comments cite aging equipment and missing expected in-room amenities (no minibar, no kettle shown), so room quality is mixed.
Amenities
7.2
Amenities receive negative mentions: gym described as a 'joke' or absent, pool closed, lounge/minibar not available despite listing; overall amenities are underwhelming.
Value for Money
7.6
Several guests felt the hotel was somewhat overpriced for its condition (not new) and reported paying extra for early/late check-in, lowering perceived value.
Food and Beverage
7.4
Breakfast is repeatedly described as scant or not good in several reviews, indicating a clear negative for F&B.
Overall Experience
9.5
Despite some amenity and value issues, overall stays are positive due to location, cleanliness and notably helpful staff, producing a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:20

Property Description

Luxurious Spa Facilities:
Indulge in relaxation at Europa's full range of spa facilities, perfect for unwinding after a long day of travel. From massage rooms to a heated pool and dry sauna, rejuvenate your mind and body in style.

Elegant Rooms with City Views:
Experience comfort in every detail with rooms adorned in white and pastel tones, each offering a sofa, LCD cable TV, and minibar. Upgrade to rooms with a spa bath and a balcony overlooking the city for a truly luxurious stay.

Culinary Delights and Entertainment:
Satisfy your taste buds at Europa's two restaurants serving local specialties, light meals, and international dishes. Enjoy live music paired with Japanese cuisine at Le Balcon, adding a touch of entertainment to your dining experience.

Experience luxury and convenience at Hotel Europa. Book now for a memorable stay in Bolivia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPB

Location

Guest Reviews

8.6
Based on 216 reviews
Cleanliness: 9.7
Service: 9.5
Location: 9.5
Room Quality: 8.4
Amenities: 7.2
Value for Money: 7.6
Food and Beverage: 7.4
Overall Experience: 9.5
H
hideo • couple • jp
9
Pros:

快適♪(๑ᴖ◡ᴖ๑)♪

Cons:

フレンドリーな感じかない。

2026-08-13 • via Nuitee
F
Frances • solo_traveller • il
10
2026-06-24 • via Nuitee
O
Oleg • couple • ru
9
Pros:

Отель в центре, чисто, уютно.

Cons:

Завтрак достаточно скудный, но это связано с ситуацией в городе

2026-06-15 • via Nuitee
M
Marco • solo_traveller • pe
7
No volvería a elegir el hotel
Pros:

La atención del personal.

Cons:

El desayuno no me parece bueno. No tienen calefacción, no tienen gimnasio.

2026-06-01 • via Nuitee
C
Corentin • solo_traveller • fr
7
Cons:

Équipement très vieillissant

2026-04-17 • via Nuitee
P
peter • solo_traveller • au
8
Pros:

View from the room

2026-04-16 • via Nuitee
M
Monika • couple • gb
9
Great stay, amazing staff
Pros:

Spacious clean rooms, reception staff speaking perfect English, everyone was kind and very helpful, even cleaning ladies were super welcoming and sweet. I appreciate that reception staff organised for me what I needed and I am very grateful for that.

Cons:

For La Paz a bit overpriced given it’s not a new hotel. Also the gym was a joke and swimming pool was closed so I couldn’t use it.

2026-04-12 • via Nuitee
L
luis alberto • solo_traveller • it
7
2026-04-03 • via Nuitee
S
Serge99 • family_with_children • fr
9
2026-03-26 • via Nuitee
S
serge • couple • fr
10
2026-03-23 • via Nuitee
E
ERIKO • couple • cl
7
2026-03-23 • via Nuitee
K
KEIKO • family_with_children • jp
8
老舗のホテル、広々しているが空いていた。
Pros:

部屋がとても広く使いやすかった。

Cons:

申込みの画面にはラウンジが利用できる、ミニバーがあると表示されていたが、ラウンジは見当たらなかったし案内もされなかった。また、部屋に空っぽの冷蔵庫はあったがミニバーは無くポットさえ無かった。フライトや乗車するバスの関係でアーリーチェックインやレイトチェクアウトが必要だったが、問い合せしたら、アーリーチェックインに関しては明け方の到着だったため、前日１泊予約が必要と言われ（これは仕方ないと思いますが…）レイトチェクアウトも18時まででも1泊に近い支払いをした。それ以降ならBooking.comの価格で無く、正規の値段１泊分が必要と言われた。つまり本来は３泊の予定だったが、ほぼ5泊分の料金を支払う事になった。アーリーチェックインに１泊分上乗せして支払っているのだから、レイトチェクアウトはもう少しオマケして欲しかった。

2026-03-20 • via Nuitee
S
Scott • family_with_children • us
7
Good location
Pros:

Great location in downtown area, close to Celeste Teleferico line and many shops and restaurants. Not a bad walk to witches market.

Cons:

Hotel staff didn't set up my transfer to the airport. There is a school across from the hotel entrance and several times a day the street is packed with student and school buses and taxis cannot get to the hotel.

2026-03-15 • via Nuitee
K
KEIKO • family_with_children • jp
8
2026-03-15 • via Nuitee
T
Tomas • solo_traveller • no
10
Loved my stay in Hotel Europa
Pros:

Spacious and clean room with well-functioning heating and all necessary facilities, helpful and professional staff, nice view from the room, quiet, extremely comfortable beds, good location

Cons:

Breakfast could be better for such a great hotel

2026-01-19 • via Nuitee
O
Olivier • family_with_children • mx
8
Buen hotel moderno
Pros:

Habitación cómoda y buena cama

Cons:

Desayuno muy simple, ubicación no óptima

2025-12-17 • via Nuitee
M
Mauricio • couple • cl
9
2025-11-09 • via Nuitee
M
Miroslaw • couple • pl
8
2025-11-03 • via Nuitee
B
Beatriz • couple • es
7
Pros:

La habitación era amplia y cómoda. La limpieza muy decente y la zona de piscina muy recomendable, aunque también las instalaciones están envejecidas

Cons:

Para tratarse de un hotel de 5 estrellas, nos sorprendió lo obsoleto que estaba respecto a las instalaciones. Entendemos que en su día tuvo que ser una joya pero necesita una remodelación. Se nos inundó el baño, hubo corte de luz y de agua (justo acabábamos de ducharnos. Por unos minutos no nos pilló enjabonados).
El desayuno, para tratarse de un hotel de esa categoría, nos pareció muy escaso o con una calidad de productos que no corresponde a ese hotel

2025-10-24 • via Nuitee
K
Katoo_ • solo_traveller • cl
9
Buen hotel
Pros:

El desayuno es espectacular, muy rico, la piscina es grande, sin embargo, los fines de semana suele llenarse. Una instancia cómoda, reservada y muy bonitas las habitaciones. Excelente ubicación.

Cons:

Una noche en una habitación colindante a la mía, otros huéspedes fueron ruidosos durante toda la noche, dejé el reclamo en el hotel y lo solucionaron.

2025-10-17 • via Nuitee