Rusacks St Andrews

Hotels
Graduate
9.2 (2023 reviews)
Pilmour Links , St Andrews , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Dog presence affecting experience
Dining issues
High pricing on some items

Categories

Cleanliness
8.34
Issues with cleanliness due to the presence of dogs and room allocation.
Service
9.81
Staff were described as super friendly and welcoming.
Location
9.85
The hotel is ideally placed and very accessible to town centre.
Room Quality
9.3
Rooms were comfortable and well-fitted, but some issues reported with room allocations.
Amenities
8.83
Amenities were satisfactory but had some dining availability issues.
Value for Money
8.29
Mixed feelings about pricing, especially relating to food portion sizes.
Food and Beverage
9.34
Good quality food and diverse menu, though one dish was found overpriced.
Overall Experience
9.81
Overall, guests had a very enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:41

Property Description

St Andrews Luxury Overlooking the Old Course

Modern Rooms with Stunning Views: Enjoy modern rooms with designer toiletries, flat-screen TVs, and breathtaking views of the famous Old Course.

Gourmet Dining Experience: Indulge in Scottish delicacies at The Bridge and Eighteen, a prestigious three AA Rosette restaurant offering locally sourced ingredients.

Convenient Location: Explore St Andrews Castle just a short walk away and easily reach Dundee within a 20-minute drive. Valet parking and free WiFi make your stay hassle-free.

Experience luxury and convenience at Rusacks St Andrews. Book your stay now to enjoy a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

The hotel reserves the right to pre-authorize a card for validation purposes. The name on the credit card used for the booking should correspond to the guest staying in the hotel .Credit cardholder must match guest name or provide authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £30 per person per night when using an available extra bed.
    Adults stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2023 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.81
F
Francisco extended_group cl
9
Se respira golf y tradición en la mejor ubicación.
Pros:

Muy bien ubicado y excelente servicio

Cons:

Las habitaciones algo chicas para el precio

2026-07-25 via Nuitee
A
aprila303 Friends getaway
10
Rusacks, You Did Not Miss
Pros:

Okay Rusacks, you absolutely did not miss!

We started our first morning at The Bridge and what a way to wake up. We were seated in the most adorable little nook overlooking the 18th green and it was genuinely one of those moments where you just stop and soak it all in. The food and service were phenomenal and honestly the most magical breakfast setting I've ever experienced.

Then dinner at Rao's that evening. We got the best seat in the house right by the window and the whole space is just chef's kiss. Gorgeous decor, amazing photos on the walls, and such a cool atmosphere. But those meatballs... top 5 meatballs I've had in my life. No notes. Service was absolutely phenomenal.

We closed out the trip at 18 Rooftop for drinks and apps on our last night. The views were insane and the vibes were even better. The perfect ending to an unforgettable stay.

Rusacks, we'll be back!

2026-07-24 via Tripadvisor
B
BJ family_with_children my
9
Pros:

Good

Cons:

It was ok

2026-07-23 via Nuitee
M
mikaelas726 Friends getaway
10
RAOS, 18th, and The Bridge
Pros:

I experienced my first British Open at Birkdale then followed that with St Andrews. We stayed behind the Rusacks hotel on Golf Pl. Seamus set the ladies up for brunch at The Bridge the first morning overlooking the 18th hole. I ordered the avocado toast with fried eggs. It was absolutely delicious! The service was also incredible.

Next I want to highlight, that evening we went to Raos, the pop up summer spot on the ground floor of the Rusacks. In NYC, it is near impossible to snag a reservation but here we had a beautiful table. I would 10/10 recommend getting the meatballs and chopped salad! Matthew was super attentive recommending drinks as well as dishes.

Our last evening we had reservations at another place in town but we were told to check out the rooftop called the 18th. Without reservations we popped at the bar and ordered a few snacks and drinks. The oysters were huge and delicious as well as the sticky chicken and the rolls, of course!

Seamus was nothing short of making us feel welcomed and appreciated. Next visit, and there will be a next visit, dinner reservations at the 18th and the hotel stay will have to happen! Cannot wait to see how lovely the rooms are.

Thank you St. Andrews for a wonderful first trip!

2026-07-22 via Tripadvisor
C
Carol solo_traveller ca
9
Pros:

Beautiful location, exceptional staff, wonderful heritage

2026-07-22 via Nuitee
A
andymX8198EQ Friends getaway
10
A wonderful evening
Pros:

Dined with friends in 18 at Russacks a few days ago and was amazed to be welcomed in by the General Manager of the hotel Seamus Coen. We were looked after by Bronwyn who was outstanding and the food and atmosphere was superb. Many pictures taken of a beautiful sunset which made the evening complete. Thank you 18 and Russacks

2026-07-21 via Tripadvisor
F
FarAway279183 Family
10
40th Birthday celebrations
Pros:

We Recently stayed in the Townhouse at the hotel for my wife's 40th Birthday celebrations and we were wowed by it. it has everything you could ever need for a family get together. Seamus and the Team had it prepared to perfection for our arrival with Birthday balloons, welcome drinks and a cracking Charcuterie Board.

we had Dinner booked at 18 rooftop restaurant we also had a private area on the balcony area reserved for pre dinner celebration drinks. Our meal was amazing as it always is anytime I visit but a big shout out to the servers and waiting staff who looked after us the whole time.

breakfast every morning was 1st class as ever with the whole family getting looked after with nothing too much hassle.

a massive shout out and thanks to Seamus and his whole team who helped make my wife's 40th celebrations truly 1 to remember for the whole family.

we loved every minute and can't wait to go back asap.

truly the best hotel experience we have had in the St Andrews area and one we won't forget.

thanks guys for everything

regards

Gavin

2026-07-21 via Tripadvisor
D
DayTrip49268980073 Family
2
Simply poor … living on location
Pros:

We visited the Russacks hotel on the occasion of a joint 60/70 family birthday, firstly at the Bridge Hotel where the food across the company had very mixed reviews from Very good, Good to very poor.. when the very poor was reported to the waiting staff .. it was met with no response from the kitchen… Despite this our party decided to take advantage of the exceptional position of the roof top bar … unfortunately if we thought the service in the restaurant was average… we had not seen anything yet to compare with which can only be described as the worst bar service from an individual I have ever experienced ….step forward JJ.. you take this award .i am still astounded at how rude, ill mannered, arrogant and how whilst being completely unaware of these traits you somehow assume you possess any skills to complement your prestigious environment… Simply Russacks a five star location does not deserve the one star treatment you are providing

2026-07-18 via Tripadvisor
T
Texrates Family
10
Must stay
Pros:

Outstanding hotel with top notch service. All staff, concierge, front desk, bellman, and restaurant were always eager to help. I never waited more than 30 seconds without someone asking, “Can I help?” The room was lovely with decor that matched the town. Great view of the Old Course and lovely rooftop bar/restaurant. Hats off to The Bridge restaurant staff who out did all other places which was hard since everyone was great. The Bridge provided consistent five star service and kindness. Thank you to the exceptional team at The Rusacks.

2026-07-13 via Tripadvisor
P
Pınar solo_traveller ae
8
2026-07-13 via Nuitee
L
Lawrence solo_traveller us
9
Came for granddaughter’s graduation. Was an excellent stay
Pros:

Breakfast was excellent

Cons:

Hard to adjust room temperature

2026-07-07 via Nuitee
L
Lel solo_traveller gb
4
Very disappointing given the high price paid for room.
Pros:

Beautiful location

Cons:

Finding bedroom very dusty, and bedcover covered in grubby. Mahogany headboard greasy.

2026-07-06 via Nuitee
M
Markus family_with_children gb
10
A memorable experience - for all the right reasons
Pros:

Rusacks is very well located next to The Old Course and a 10 minute walk into the town centre. The West Sands beach is a similar distance in the opposite direction. The building has a lot of character and is very well appointed with a lot of character both in the original part and more recent restaurant additions. Our two rooms were very different, one being fairly small and dark, the other, a corner room, a lot larger and brighter, overlooking the street at the front. Although this second one was a free upgrade. Really comfortable beds in both though. We dined in two restaurants in the hotel and the food was excellent in both cases, with the rooftop 18 Restaurant being particularly memorable for the excellent tomahawk steak and sorbets. Breakfast was excellent too, with a wider than usual choice on the menu, and was served at the table rather than being a buffet. All the staff were very friendly and helpful, Lauren and Kelsey being the two names we did get, but all were exceptional and clearly tried hard to deliver service appropriate to the surroundings and overall quality. Our dog was made to feel very welcome and was able to dine with us in one part of the hotel, which was a great bonus. Lastly, free parking was easy to find on the street behind the hotel.

Cons:

The lift was very slow to appear, the stairs were usually quicker. We would have preferred a choice of biscuits and/or shortbread rather than the Tunnocks Tea cakes supplied on the hospitality tray. But that's about it.

2026-07-04 via Nuitee
P
Peter couple gb
9
Pros:

All vg

Cons:

Locations & views

2026-07-03 via Nuitee
A
Arthur extended_group sg
9
2026-07-01 via Nuitee
S
Stewart couple gb
10
Overall very good stay and would definitely stay again.
Pros:

Excellent position. Very good staff. Extremely comfortable hotel.

Cons:

We think room service should go on later than 10pm. We had arranged pizzas from the Bridge for 9pm but were delayed on the Old Course and were told the kitchen closed at 9. As it happened we got in just before 10pm and managed to get a pizza before room service closed for the night

2026-07-01 via Nuitee
M
Marshall solo_traveller us
8
Overall, solid place to visit, just remember to leave for good local food and drinks until adjusted
Pros:

Stunning views, great rooms, superb staff — The professionalism from Harris and Nelly was outstanding.

Cons:

The food was unsatisfactory — it didn’t seem locally sourced, only time I’ve had digestion issues in Scotland.

The rooftop bar had no local beer or drinks.

2026-06-30 via Nuitee
M
Maureen couple gb
10
Classy hotel. Excellent location. Lovely staff.
Pros:

Breakfast was served at table - NOT buffet style. I prefer table service.

Cons:

Everything was first class.

2026-06-28 via Nuitee
T
TAKEHIKO extended_group gb
10
2026-06-26 via Nuitee
G
Greg Blyth solo_traveller gb
9
5 stars - will return.
Pros:

Superb location, well appointed and spotless rooms, and great dining. Worth the price.

2026-06-26 via Nuitee