Rusacks St Andrews

Hotels
•
Graduate
9.2 (2014 reviews)
Pilmour Links , St Andrews , gb
+441334474321

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Dog presence affecting experience
Dining issues
High pricing on some items

Categories

Cleanliness
8.34
Issues with cleanliness due to the presence of dogs and room allocation.
Service
9.81
Staff were described as super friendly and welcoming.
Location
9.85
The hotel is ideally placed and very accessible to town centre.
Room Quality
9.3
Rooms were comfortable and well-fitted, but some issues reported with room allocations.
Amenities
8.83
Amenities were satisfactory but had some dining availability issues.
Value for Money
8.29
Mixed feelings about pricing, especially relating to food portion sizes.
Food and Beverage
9.34
Good quality food and diverse menu, though one dish was found overpriced.
Overall Experience
9.81
Overall, guests had a very enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:41

Property Description

St Andrews Luxury Overlooking the Old Course

Modern Rooms with Stunning Views: Enjoy modern rooms with designer toiletries, flat-screen TVs, and breathtaking views of the famous Old Course.

Gourmet Dining Experience: Indulge in Scottish delicacies at The Bridge and Eighteen, a prestigious three AA Rosette restaurant offering locally sourced ingredients.

Convenient Location: Explore St Andrews Castle just a short walk away and easily reach Dundee within a 20-minute drive. Valet parking and free WiFi make your stay hassle-free.

Experience luxury and convenience at Rusacks St Andrews. Book your stay now to enjoy a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

The hotel reserves the right to pre-authorize a card for validation purposes. The name on the credit card used for the booking should correspond to the guest staying in the hotel .Credit cardholder must match guest name or provide authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £30 per person per night when using an available extra bed.
    Adults stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2014 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.81
M
Markus • family_with_children • gb
10
A memorable experience - for all the right reasons
Pros:

Rusacks is very well located next to The Old Course and a 10 minute walk into the town centre. The West Sands beach is a similar distance in the opposite direction. The building has a lot of character and is very well appointed with a lot of character both in the original part and more recent restaurant additions. Our two rooms were very different, one being fairly small and dark, the other, a corner room, a lot larger and brighter, overlooking the street at the front. Although this second one was a free upgrade. Really comfortable beds in both though. We dined in two restaurants in the hotel and the food was excellent in both cases, with the rooftop 18 Restaurant being particularly memorable for the excellent tomahawk steak and sorbets. Breakfast was excellent too, with a wider than usual choice on the menu, and was served at the table rather than being a buffet. All the staff were very friendly and helpful, Lauren and Kelsey being the two names we did get, but all were exceptional and clearly tried hard to deliver service appropriate to the surroundings and overall quality. Our dog was made to feel very welcome and was able to dine with us in one part of the hotel, which was a great bonus. Lastly, free parking was easy to find on the street behind the hotel.

Cons:

The lift was very slow to appear, the stairs were usually quicker. We would have preferred a choice of biscuits and/or shortbread rather than the Tunnocks Tea cakes supplied on the hospitality tray. But that's about it.

2026-07-04 • via Nuitee
P
Peter • couple • gb
9
Pros:

All vg

Cons:

Locations & views

2026-07-03 • via Nuitee
A
Arthur • extended_group • sg
9
2026-07-01 • via Nuitee
S
Stewart • couple • gb
10
Overall very good stay and would definitely stay again.
Pros:

Excellent position. Very good staff. Extremely comfortable hotel.

Cons:

We think room service should go on later than 10pm. We had arranged pizzas from the Bridge for 9pm but were delayed on the Old Course and were told the kitchen closed at 9. As it happened we got in just before 10pm and managed to get a pizza before room service closed for the night

2026-07-01 • via Nuitee
M
Marshall • solo_traveller • us
8
Overall, solid place to visit, just remember to leave for good local food and drinks until adjusted
Pros:

Stunning views, great rooms, superb staff — The professionalism from Harris and Nelly was outstanding.

Cons:

The food was unsatisfactory — it didn’t seem locally sourced, only time I’ve had digestion issues in Scotland.

The rooftop bar had no local beer or drinks.

2026-06-30 • via Nuitee
M
Maureen • couple • gb
10
Classy hotel. Excellent location. Lovely staff.
Pros:

Breakfast was served at table - NOT buffet style. I prefer table service.

Cons:

Everything was first class.

2026-06-28 • via Nuitee
T
TAKEHIKO • extended_group • gb
10
2026-06-26 • via Nuitee
G
Greg Blyth • solo_traveller • gb
9
5 stars - will return.
Pros:

Superb location, well appointed and spotless rooms, and great dining. Worth the price.

2026-06-26 • via Nuitee
A
Antony • couple • gb
6
You win with location but the room fittings nead attention as do your guests
Pros:

The location and rooftop bar are fab

Cons:

You asked if this was a special occasion and it was it was my wife’s birthday. The girl at the bar even asked and knew but there was no birthday greetings so why bother to ask if nothing comes back? The room was good but the bathroom hook on door was wobbly and the door handle was too. It’s a black handle fitting and has tried to be secured with cheap bright screws and is still wobbly. As for breakfast you have to catch folks attention for more coffee, could be a wee bit more attentive… oh at the bar we had a reserved table on the balcony but I had to ask that they wipe it clean.. and maybe you could advise guests that you have to order at the bar and there is no table service … I give this feedback in good faith and I hope it helps you improve for what is a rather expensive experience for many as it was for me too😊

2026-06-25 • via Nuitee
L
Lisa • couple • gb
8
Expensive for what we got
Pros:

Close to where we wanted to be

Cons:

Small room

2026-06-25 • via Nuitee
A
AUDREY • couple • gb
8
Pros:

Location

Cons:

I thought the room allocated was rather disappointing
I was shown another room but it was worse

2026-06-21 • via Nuitee
A
Andrew • couple • gb
8
2026-06-20 • via Nuitee
T
Tobias • couple • de
6
2026-06-19 • via Nuitee
C
Caitlin • solo_traveller • us
8
2026-06-15 • via Nuitee
G
Graham • couple • nz
10
Hotel made our stay in St Andrews’s an amazing experience
Pros:

Awesome central location
Staff were extremely friendly and helpful
If we return we will visit again
We would recommend you to others

2026-06-13 • via Nuitee
K
Kristen • couple • ch
10
2026-06-07 • via Nuitee
C
Cruiser34490317721 • Couples • Dorridge, Solihull, West Midlands, England
10
Amazing stay at Rusacks
Pros:

We arrived at Rusacks for a 3 night stay and had an amazing room overlooking the 1st & 18th fairways of the Old Course at St Andrews Links.
The staff here could not have been more helpful from Michaela on reception, Jamie the excellent concierge and Sam at Rao’s.
Breakfast in the Bridge restaurant was excellent as was lunch on the Rooftop Terrace.
Rao’s has opened its 1st restaurant out of the US and we had the most amazing Meatballs followed by veal ragu and topped off by the most amazing baked cheesecake. What a meal and definitely recommend

2026-06-06 • via Tripadvisor
R
Ruth • couple • gb
10
2026-06-06 • via Nuitee
M
Mark • solo_traveller • us
9
Service and location are great
Pros:

Great location. Service was very good.

Cons:

Rooms are very small but nice

2026-06-05 • via Nuitee
J
Jenny • solo_traveller • gb
10
Pros:

Great location in the centre of the town and views over the golf course and the beaches.

2026-05-31 • via Nuitee