Mercure Port of Echuca

Hotels
•
Mercure
8.2 (2001 reviews)
465 High Street , Echuca , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Poor cleanliness
Overpriced
Issues with TV and amenities

Categories

Cleanliness
7.34
Several reviews mentioned cleanliness issues, such as hair in the room and lack of adequate cleaning during stay.
Service
8.81
Overall, guests noted staff were friendly, although some reviews indicated that staff could be more welcoming.
Location
9.35
Consistently praised for its convenient location, close to amenities and attractions.
Room Quality
8.3
Rooms generally seen as clean and comfortable, though some noted outdated furnishings and maintenance issues.
Amenities
7.83
Noted issues with amenities such as the pool needing heating and a non-functioning TV.
Value for Money
7.29
Comments about being overpriced for the quality provided, with some complaints about the experience not matching the cost.
Food and Beverage
8.34
Dining experience was mentioned positively, especially breakfast, but some reviews highlighted the restaurant not being open.
Overall Experience
8.31
Generally good experiences reported, though some guests expressed disappointment leading to lower satisfaction for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:24

Property Description

Luxurious Amenities
Indulge in the hot tub or take a refreshing dip in the swimming pool at Mercure Hotel. Relax in style with free Wi-Fi and flat-screen TVs in every room.

Convenient Location
Explore the historic Port of Echuca just a short walk away, with paddle steamers, shopping, and dining options. Plus, the Rich River Country Golf Club Resort is a quick 5-minute drive from the hotel.

Cozy Cocktail Bar
Unwind at the cocktail bar with a selection of wines, beers, and cocktails by the double-sided fireplace. Don't miss the chance to relax in a cozy ambiance with a large flat-screen TV.

Experience luxury, convenience, and relaxation at Mercure Port of Echuca – book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2001 reviews
Cleanliness: 7.34
Service: 8.81
Location: 9.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.31
D
david • solo_traveller • au
9
Pros:

Location

2026-07-05 • via Nuitee
H
Hui • couple • au
7
2026-07-05 • via Nuitee
H
Helen • couple • au
7
Glad we stayed
Pros:

Room was a bit too close to cleaning room supplies and could hear trolley being pushed on cobblestone paving early in the morning

2026-07-04 • via Nuitee
L
Linda • couple • au
10
2026-06-30 • via Nuitee
L
Louise • couple • au
8
great central location
Pros:

Room was large and very clean. Great central location, easy to walk to everything.

2026-06-29 • via Nuitee
T
Timothy • couple • au
4
Pros:

Location

Cons:

We especially booked to use the spa. The spa leaked and could not be used. We reported it to reception who did not seem to care.

2026-06-29 • via Nuitee
R
Rodney • solo_traveller • au
9
2026-06-28 • via Nuitee
K
Kim • family_with_children • au
9
2026-06-28 • via Nuitee
C
Claire • solo_traveller • au
6
2026-06-27 • via Nuitee
H
H9850ZJmiaw • Family
10
amazing stay thanks to emilly
Pros:

Lovely stay, rooms very clean neat and presetentable. Bedding extremly comfy kids slept very peacefully. 10/10 service form Emilly, she was lovely, kind, dedicated and very accomidatig with our needs. Couldnt recomened her service enough shes one of the best weve had!! Definelty ask for her help when booking!!

2026-06-26 • via Tripadvisor
P
Pamela • couple • au
9
Great!
Pros:

Everything!

Cons:

Nothing!

2026-06-23 • via Nuitee
E
Emerson Xavier • couple • au
9
2026-06-22 • via Nuitee
A
Andrea • family_with_children • au
7
Pros:

Location, swimming pool and spa (not that we used it due to the time of year). Room had everything we needed

Cons:

It was outdated, specially the bathroom. The curtains were old and didnt fully shut so during the night it was bright from the outside lights

2026-06-18 • via Nuitee
D
david • solo_traveller • au
10
2026-06-16 • via Nuitee
G
Greg • couple • au
9
Excellent.
Pros:

Very spacious room, fabulous bathroom and shower and extremely comfortable bed.

Cons:

Bathroom door needs a little oil on the hinges, it squeaks which during the night, disturbs your partner :-))

A microwave could be helpful.

2026-06-15 • via Nuitee
R
Rachael • family_with_children • au
9
2026-06-14 • via Nuitee
J
Jennifer • couple • au
6
Location was great but the room could do with a freshen up, bathroom needs a deep clean
Pros:

Location

Cons:

Thin wall, could hear the person next door snoring and using the bathroom

2026-06-14 • via Nuitee
S
Sharon • couple • au
10
Excellent, highly recommend, close to walk to the Port of Echuca
Pros:

Breakfast was great. Staff on Reception and Breakfast were very friendly and great with the grandchildren. Overall we enjoyed our stay and breakfast and would highly recommend. Added grandchildren in this comment as parents were stopping there also.

2026-06-14 • via Nuitee
D
Denise • couple • au
9
A great place to stay, although a little more pricey, but it’s a more upmarket, amazing location, would stay here again
Pros:

Room was big, bed was comfortable, bathroom was amazing especially the double sinks. Very close to town, could walk every where.

Cons:

There was no microwave in our room

2026-06-11 • via Nuitee
S
Stan • couple • au
8
Great location and very comfortable
Pros:

Location was great

Cons:

Having a reserved park directly outside of our room that wasn’t for us

2026-06-11 • via Nuitee