Sapporo Tokyu REI Hotel

Hotels
7.9 (2138 reviews)
Chuo-ku Minami 4-jo Nishi 5-1 , Sapporo , jp

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Children allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Some unhelpful staff
High pricing for what is provided

Categories

Cleanliness
7.23
Some reviews mention issues with cleanliness, particularly the blackening of the toilet floor.
Service
8.2
Mixed sentiments; some staff were praised while others were noted as unfriendly.
Location
8.74
Overall positive feedback for the convenient location near restaurants and transport.
Room Quality
7.69
Some reviews indicated the rooms were generally clean but mentioned some concerns about the decor getting old.
Amenities
7.72
Amenities were satisfactory, though some guests mentioned specific improvements needed.
Value for Money
7.68
Fair value reported, although some considered the prices high compared to the service level.
Food and Beverage
8.23
Breakfast quality praised, especially local options.
Overall Experience
7.7
Mixed overall experiences were noted, balancing positive feedback with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:37

Property Description

Modern Accommodation with Massage Services
Sapporo Tokyu REI Hotel offers contemporary guestrooms equipped with convenient amenities like a fridge, tea/coffee facilities, and free WiFi. Guests can unwind with soothing massage services after a day of exploring the city.

Convenient Location and Easy Access
Located just a minute away from Susukino Station, our hotel provides easy access to popular attractions like Odori Park. For travelers' convenience, the airport limousine bus stop is a mere 3-minute walk away, ensuring a hassle-free journey.

Dining Options and Relaxation
Indulge in a delightful culinary experience at the Southwest Wine and Dine Restaurant, offering a variety of Japanese and Western buffet dishes for breakfast. After a satisfying meal, guests can relax in the lobby's internet corner or opt for laundry and dry cleaning services.

Experience comfort and convenience at Sapporo Tokyu REI Hotel - book your stay now!

Important information:

Please note that we will start large-scale renovation work on the outer wall on the following dates/times.
■ Work date: March 1, 2023 (Wednesday) to November 15, 2023 (Wednesday) *The construction period may be delayed due to weather.
*Completion of construction: Scheduled for Thursday, November 30, 2023
■Working hours: 8:00-18:00 (construction noise: 10:00-16:00)
■ Work content: Exterior wall painting work, guest room window sash replacement work
* Scaffolding will be installed on the entire outer wall of the building and the entire building will be cured.
*Construction noise may be generated when scaffolding is being assembled or dismantled, guest room sashes are being replaced, or foundations are being repaired. (Temporary construction work, foundation repair work, window sash replacement work, sealing work, painting work, etc.)
【Notes】
*During the construction period, workers may move the scaffolding, so there will be a period when the sashes in the guest rooms will be covered with smoke film and the scenery will be spoiled.
*We will do our best to reduce noise and vibration as much as possible, but noise and vibration may occur during the day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.9
Based on 2138 reviews
Cleanliness: 7.23
Service: 8.2
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.7
M
michiyo • solo_traveller • jp
5
2026-05-29 • via Nuitee
G
genda • solo_traveller • jp
8
2026-05-28 • via Nuitee
H
Hayato • solo_traveller • jp
10
立地最高
Pros:

場所が良い。他にも良い所はあっただろうが、覚えてないほど場所の印象が強い。

Cons:

特にない。

2026-05-27 • via Nuitee
S
shinobu • solo_traveller • jp
8
2026-05-27 • via Nuitee
C
Charles • solo_traveller • us
10
2026-05-27 • via Nuitee
O
OTA • couple • us
8
Pros:

オプショナルツアーの集合場所がこのホテルだったので予約しましたが、すすきの駅から近く、他の観光や食事などにもとても便利な場所でした。I reserved the hotel because of the pickup location of the optional tour. We found it was a great place for other things after we arrived. It is located very close to Susukino station and near other places for sightseeing and eating.

Cons:

予約の変更期間が短かった。It is short for cancellation term.

2026-05-26 • via Nuitee
K
Katsuhiko • solo_traveller • jp
4
普通！
Pros:

朝食のブッフェはまずまずでした。

Cons:

特にありません。

2026-05-26 • via Nuitee
M
mapio • solo_traveller • jp
8
2026-05-22 • via Nuitee
了一 RYOICHI • solo_traveller • jp
7
2026-05-22 • via Nuitee
H
hiroto • solo_traveller • jp
8
すすきの漫喫のベース基地
Pros:

立地が最高‼︎
すすきので飲むならココ

Cons:

少し施設が古い

2026-05-21 • via Nuitee
H
Han-Chieh • solo_traveller • au
8
2026-05-19 • via Nuitee
K
Kumiko • couple • jp
8
とても良かったです
Pros:

地下鉄最寄駅から近くで、便利。
すすきのや、狸小路へ行きたかったので歩きでいけて便利でした。朝ごはんとして、中央卸売市場（指定業者）へ無料バス、送り迎があり、それを利用した。

2026-05-19 • via Nuitee
M
MARI • extended_group • jp
6
また泊まりたい
Pros:

立地がとても良く移動がしやすかったです。スタッフの皆さんの対応が丁寧で安心感が抜群でした

Cons:

テレビのリモコンの汚れが気になりました。持っていた除菌シートでふきました。一番手指が触れるところなので清潔を保っていただけたらいいかなと思いました。

2026-05-19 • via Nuitee
千絵 • couple • jp
8
2026-05-18 • via Nuitee
T
Toshikazu • solo_traveller • jp
8
2026-05-16 • via Nuitee
R
Reiko • solo_traveller • jp
9
2026-05-16 • via Nuitee
H
Hondarribia251 • solo_traveller • jp
7
Pros:

何よりロケーションが良かったし、待ち合わせ等に快適なロビーの広さも良かった。また、数多くの飲食店や駐車場が同じ建物の中にあるのも便利。スタッフの対応にも好意が持てた。（チェックイン、チェックアウト、おそうじ、傘の貸与など）

Cons:

中型のスーツケースを広げるスペースが確保できず、トイレ前の通路に広げざるを得なかった。また、トイレ設備が旧型のままで、ウォシュレット機能や便座の薄さなど快適とは言えなかった。シャワー設備も同様で、手で持つには重すぎ、壁に付けたままでは水圧が充分ではなかった。現在、広く普及しているナノバブルの軽いシャワーを希望する。（水圧が高まる利点もある）

2026-05-16 • via Nuitee
M
MARINA • couple • jp
7
2026-05-14 • via Nuitee
Y
Yumi • couple • jp
6
2026-05-11 • via Nuitee
E
EIKO • solo_traveller • jp
7
Pros:

立地的に駅近なのが助かりました

Cons:

特になし

2026-05-10 • via Nuitee