Heartland Ambassador Hotel Hamilton

Hotels
8.2 (3168 reviews)
88 Ulster Street , Hamilton , NZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Great location
Super clean and comfortable
Cons:
Property appears tired
Old small televisions

Categories

Cleanliness
7.94
Rooms were clean and tidy, although mentioned that the property is tired.
Service
8.41
Staff were friendly and helpful throughout the stay.
Location
8.45
Great location handy to the city and various amenities.
Room Quality
7.9
Rooms were described as spacious and comfortable during the stay.
Amenities
8.43
Nice pool, jacuzzi, and ample food options within walking distance.
Value for Money
8.09
Great value for the price considering the facilities offered.
Food and Beverage
7.94
Loved the buffet breakfast and food options nearby.
Overall Experience
8.41
Overall a great stay with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:54

Property Description

Convenient Central Location
Located just a 10-minute walk from Waikato Stadium, Heartland Ambassador Hotel Hamilton offers a prime spot in Hamilton for both leisure and business travelers.

Relaxing Amenities
Guests can unwind and enjoy the outdoor swimming pool, BBQ facilities, and hot tub, perfect for a relaxing day or evening after exploring the city.

Variety of Accommodation
Choose from self-contained apartments or stylish studio rooms, each featuring a balcony and bathtub. Some apartments even come with a convenient kitchenette for added comfort.

Experience the best of Hamilton at Heartland Ambassador Hotel. Book now to enjoy these fantastic amenities and more during your stay.

Important information:

You must show a valid credit card upon check in. If no credit card is available, the property requires a refundable NZD 200 cash deposit to cover any incidentals. This amount will be refunded after inspection of the accommodations.

All guests must sign the property's Terms of Stay.

Please note that when booking 4 or more rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HLZ

Location

Guest Reviews

8.2
Based on 3168 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.09
Food and Beverage: 7.94
Overall Experience: 8.41
C
Clelland • family_with_children • nz
7
2026-10-14 • via Nuitee
I
Irena • solo_traveller • si
10
2026-10-13 • via Nuitee
J
jmegrl • family_with_children • nz
8
Very clean and good location
Pros:

The receptionist was friendly and very helpful. Facilities were clean and tidy.

Cons:

Buffet breakfast was average compared to the Abstract hotel on upper queen st. Staff weren't engaging with us

2026-10-13 • via Nuitee
A
Aswathy • family_with_children • nz
9
Affordable stay
Pros:

Cleanliness’s

Cons:

Nothing

2026-10-12 • via Nuitee
A
Abraham • family_with_children • nz
9
Pros:

Breakfast was super

Cons:

Carpet /floor mat... I think it's time to do deep cleaning or changing the whole thing

2026-10-12 • via Nuitee
N
Nedra • family_with_children • nz
8
Great stay loved our room and the hot tub.
Pros:

Liked that the rooms were big enough for 3 adults, Also loved the hot tub unfortunatly placed in the wrong spot when the resturant is full.

Cons:

The doors were very heavy and we kept getting locked out.

2026-10-12 • via Nuitee
L
Leanne • family_with_children • nz
7
Great location and family friendly.
Pros:

Easy access to the pool from our room (very handy with having young children), great location

Cons:

The amount of sandflies that entered the room when accessing the room at night. It was a given with being close to the pool - something to consider if requesting a room close to the pool.

2026-10-12 • via Nuitee
O
Odette • family_with_children • nz
8
2026-10-11 • via Nuitee
A
Angel • solo_traveller • nz
10
My go to when I'm in Hamilton
Pros:

I always try to book here when I'm in Hamilton. It's close to the supermarket and other eateries, and the beds are so comfortable! The rooms are very clean with plenty of towels, and the staff are helpful and friendly.

2026-10-11 • via Nuitee
E
Erin • solo_traveller • au
6
A nice spot for a quick stop over. Some loud cars can keep you up
Pros:

Room was well set out. Heated towel rack was lovely.

Cons:

Being close to the road there was a lot of noise that we could hear.

2026-10-10 • via Nuitee
R
Rebecca • solo_traveller • nz
7
Repeat stay, would come back
Pros:

Great, friendly staff. The hot tub was lovely too. The shower had great water pressure and there were plenty of towels.

Cons:

The aircon had a very odd smell so I wasn't able to use it, the night was warm so it would have been good to have it working.

2026-10-10 • via Nuitee
A
ADAM • family_with_children • nz
10
2026-10-09 • via Nuitee
M
McArley • solo_traveller • nz
10
2026-10-09 • via Nuitee
M
Mandeep • solo_traveller • nz
5
Pros:

The location and the pools

Cons:

The uncomfortable bed and there was noise of water in the pipeline the whole night, couldn't sleep, it felt like the noise is coming from the walls or ceiling.

2026-10-09 • via Nuitee
S
Subramanyam • solo_traveller • in
9
2026-10-09 • via Nuitee
M
Michał • extended_group • pl
10
Hotel godny polecenia podczas podróżowania po NZ, fantastyczne śniadanie. Polecam
Pros:

Bardzo przyjazny hotel z miłą obsługą, ładnym,dużym dobrze wyposażonym pokojem oraz darmowym parkingiem. W okresie zimowym (w PL pełnia lata) czynny zew. basen i sauna. Fantastyczne bardzo urozmaicone śniadanie. W pobliżu duży sklep sklep spożywczy

2026-10-08 • via Nuitee
N
Nadine • family_with_children • nz
8
Very good stay.
Pros:

Very nice and clean. Pool is a good size and loved the view from the little fairy tree.

Cons:

Wish the hot tub was bigger and warmer.

2026-10-08 • via Nuitee
C
Chris • family_with_children • au
8
Clean and functional.
Pros:

Location was near food and shopping.

2026-10-08 • via Nuitee
N
Nithara • family_with_children • nz
8
Pros:

Very close to city.
Amazing staff.Very helpful

Cons:

There is bathtub,but no shower cubicle.
Need to put the anti slip mat provided.
Can be slippery.

No cooking facilities in the room .But has microwave,toaster,kettle and fridge.
Also has a shared BBQ

2026-10-08 • via Nuitee
G
Gina • family_with_children • nz
8
2026-10-08 • via Nuitee