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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Toilet with grab rails
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Kids' pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
Review Highlights
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Property Description
Convenient Central Location
Located just a 10-minute walk from Waikato Stadium, Heartland Ambassador Hotel Hamilton offers a prime spot in Hamilton for both leisure and business travelers.
Relaxing Amenities
Guests can unwind and enjoy the outdoor swimming pool, BBQ facilities, and hot tub, perfect for a relaxing day or evening after exploring the city.
Variety of Accommodation
Choose from self-contained apartments or stylish studio rooms, each featuring a balcony and bathtub. Some apartments even come with a convenient kitchenette for added comfort.
Experience the best of Hamilton at Heartland Ambassador Hotel. Book now to enjoy these fantastic amenities and more during your stay.
You must show a valid credit card upon check in. If no credit card is available, the property requires a refundable NZD 200 cash deposit to cover any incidentals. This amount will be refunded after inspection of the accommodations.
All guests must sign the property's Terms of Stay.
Please note that when booking 4 or more rooms, different policies and additional supplements may apply.
A deposit may be required at the property.
Location
Guest Reviews
La petit déjeuner du matin
Ras
When we did have an issue
The staff were quick to respond
The fact our sliding door was dodgy to begin with
Location for what we went to Hamilton for
Great location, handy to local supermarket, plenty of food options nearby, heaps of parking, easy to access and get onto motorway
A little worn, bathroom fan goes from 6am-10pm and something was making a sound like running water, unsure if it was the heat pump or fridge.
I liked the pool area even though I didn’t get to swim as it was cold and the pool is located in a cold area of the hotel. I liked the breakfast buffet it was amazing but almost all the food needed to be refilled and it took quite a while for it to be topped up again, bit overpriced if you ask me.
I didn’t like the fact that my tv did not work at all, even when staff came up and attempted to fix it, it only worked for 3 minutes then lost signal. It was like that for my entire (1 night) stay, I told receptionist and they said they would go check once we’ve already checked out. I stay around to wait for her answer and she says I just checked it’s working but no it had to be a lie as I tried every button lastnight, I got this hotel for my kids to watch tv and it was really boring for them to not have a tv. Wouldn’t recommend
Maybe could update the bathroom Beds so comfortable Lovely warm room
The Receptionist I think her name was Billie So friendly and helpful just a delight!!
Bathroom could be updated
Great location. Comfortable rooms
Good location, the hot tub was a hit with the kids! (big pool not heated fyi).
Big spacious rooms, comfortable beds
Could do with a refresh but the price probably reflects this. The tiling in the bathroom areas were absolutely freezing!
Central, parking available so we walk around since i busy area is better just to walk but everything is closeny evan Pak n save across the road. Beds and place were clean and tidy suitable for my family with 2 kids.
I also like the options to check out late at 2pm which we did so we can sleep in, have breakfast, swim before check out
Nothing could think off. Is what I expected with price so was good.
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