Manukau Hotel & Conference Centre

Hotels
6.3 (544 reviews)
477 Great South Road , Auckland , NZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Recently renovated rooms
Good shower pressure
Helpful/staff (Doreen mentioned)
Convenient location and parking
Smart TV/Netflix in some rooms
Good value for the price
Cons:
Dirty common areas, paint spills and stained carpets
Outdoor rubbish and poorly maintained grounds
Noise: late music, noisy hallways and loud hallway aircon/fans
Inconsistent room cleanliness (hair, stains)
Confusing communication/payment instructions
Lack of some amenities (no body wash, no dish-washing area)

Categories

Cleanliness
4
Multiple guests reported dirty floors, paint spills in corridors, stained carpets, rubbish outside and generally filthy common areas despite some mentions of clean renovated rooms. Overall cleanliness is below expectations.
Service
7
Several reviews praise staff (Doreen mentioned specifically) as cheerful and helpful and check-in was easy, but there were communication/payment confusions reported as well.
Location
7
Many guests said the location was convenient (near amenities, transport, carpark close to rooms), though some reported noisy events nearby and unsecured grounds.
Room Quality
6.8
Rooms often described as recently renovated with comfortable beds and good showers, but issues reported include small beds, carpet stains, noise from hallways/aircon and occasional hair in bathrooms.
Amenities
5.8
Positive notes include smart TVs (Netflix), good shower and tea/coffee facilities; negatives include missing body wash, limited washing facilities and mixed upkeep of common areas.
Value for Money
6.8
Several guests indicated the stay was good for the price and acceptable given renovation works, suggesting reasonable value despite some shortcomings.
Food and Beverage
6.3
Little direct commentary on food/beverage; only basic tea/coffee mentioned and a suggestion for biscuits — assigned target overall rating due to sparse mentions.
Overall Experience
6.7
Mixed overall: many positive points (comfortable beds, good showers, helpful staff, renovated rooms) tempered by cleanliness, noise and maintenance issues; experience around average for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:36

Property Description

Modern Accommodation & Dining
Manukau Hotel & Conference Centre offers contemporary accommodation options along with an on-site bar and restaurant, ensuring a comfortable stay.

Business Facilities
Business travelers can benefit from the well-equipped business center, conference rooms, and meeting spaces provided by the hotel.

Convenient Location
Situated just 8km from Auckland Airport and in close proximity to key attractions like the Vodafone Event Centre and Rainbows End Adventure Park, Manukau Hotel & Conference Centre is the perfect choice for both leisure and business travelers.

To book your stay at Manukau Hotel & Conference Centre, visit our website or call now!

Important information:

Guests are kindly asked to show their booking confirmation upon check-in. You must show a valid photo ID upon check in.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. If the credit card holder has booked the reservation for another guest, an authorization letter from the credit card holder is required.

Please note that this property requires a refundable NZD 200 bond at time of booking to. This amount will be refunded after check-out
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

6.3
Based on 544 reviews
Cleanliness: 4
Service: 7
Location: 7
Room Quality: 6.8
Amenities: 5.8
Value for Money: 6.8
Food and Beverage: 6.3
Overall Experience: 6.7
V
Vikramjit • couple • in
8
2026-10-23 • via Nuitee
P
Pita • solo_traveller • nz
8
Over all Staff are very friendly, restaurant is great hence accommodation used as a emergency housing I had no problems
Pros:

The room was nice and clean, bed was comfortable , I want to take the pillows with me they were so comfortable , the restaurant on the premises was great

Cons:

The property looked run down in and out but! you can tell it’s in progression of being re-vamped , noise that echoes from the main road , cars and loud stereos, it’s also used as a emergency housing I assume in facilitation with WINZ, needs basic kitchen cleaning products - dish liquid, scrubbers, tea towels, face cloth for the bathroom

2026-10-23 • via Nuitee
N
Naresh • couple • nz
6
I have already said things that I came across during our stay.
Pros:

Room itself was good, neatly presented, clean as well. TV did not work at first; I had to call the attendance to make it work.
Hallway was really messy with builders' dust and debris. Not suitable to stay if I have to go back.

Cons:

Builders working while tenants occupied to stay in the same environment.
Facilities not so great.

2026-10-21 • via Nuitee
L
Luciana • couple • nz
10
2026-10-21 • via Nuitee
A
Alisha • solo_traveller • nz
7
2026-10-20 • via Nuitee
W
walkz691 • couple • nz
10
Pros:

Very clean, modern and comfortable. Great check in experience and overall good quality room and value for money.

Cons:

Nothing, everything was great.

2026-10-19 • via Nuitee
T
Tia • solo_traveller • nz
10
Pros:

Easy to book, check in, and check out.

Cons:

N/A

2026-10-13 • via Nuitee
R
riana • extended_group • nz
10
Beautiful
Pros:

Everything was brand new. Despite paving still to be finished the actual rooms were stunningh.

Cons:

Had a guy talking above us all night. had to tell him to go inside and talk around 4am

2026-10-12 • via Nuitee
C
Cathy • family_with_children • nz
9
Cosy, clean, and easy for transportation.
Pros:

Location

Cons:

I heard a noise over the night even though I had tried to turn off everything.

2026-10-12 • via Nuitee
J
Justine • extended_group • nz
8
comfy beds and great shower . all year need for a great stay.
Pros:

very comfy bed and great shower, infact best shower in manukau.

Cons:

nothing

2026-10-12 • via Nuitee
B
Brian • solo_traveller • nz
4
Cons:

Wiring hanging out in bathroom and lounge.
Tv not working... tv remote problem.
Initial room I was given was not serviced so had to go back to reception and was 'upgraded' to a family room... no use to me.

2026-10-12 • via Nuitee
T
Tui • couple • au
1
Very Poor Experience
Cons:

Unfortunately, this hotel was not a good experience and definitely wasn’t value for money.

As soon as you enter, the carpet in reception is extremely dirty, and the cleanliness throughout the hotel is disappointing. Although the room was tidy, it really needed a proper deep clean.

The soundproofing is also very poor. You can hear everything when people walk past your room, and noise from the hallways carries straight into the room, making it difficult to enjoy a peaceful stay.

Overall, the cleanliness, noise levels and lack of value for money made this a disappointing experience. I wouldn’t choose to stay here again.

2026-10-11 • via Nuitee
R
Richard • solo_traveller • au
1
Stay clear for at least a couple of months
Pros:

The room was updated.

Cons:

Place was in the middle of renovating, workers continued to work late into the night (1130pm), and then started early in the morning sanding, drilling and grinding. Hallways and flooring dirty due to renovations, covered in drop sheets. Noisy children running up and down the hallways late into the night (11pm). We had to complain three times before something was done about it, I think they were the owners kids. Sound proofing seemingly non-existent, you can hear people in adjacent rooms next to, and up and down stairs and in the carpark arguing. WiFi kept dropping out, including the TV. Shower head kept falling down, water temperature switched between hot and boiling hot, then cold. Toilet seat wasn't attached. Small dining table legs were wobbly.

2026-10-11 • via Nuitee
A
Ana • solo_traveller • nz
5
stay was great, our 1st couple of nights were ok, complaints from residents about us i didnt think shouldv happnd when t
Pros:

that it was close to where we had to go, shops everywhere

Cons:

hazzards everywhere, no safety with the renovations goin on

2026-10-11 • via Nuitee
T
Tuibau • couple • fj
8
Okay
Pros:

Location is good

Cons:

Location s good near to Airport

2026-10-09 • via Nuitee
S
Sisi • family_with_children • nz
8
The place was excellent for the price - thank you to the lovely staff too!
Pros:

The studio was comfortable and clean

Cons:

The neighbours i think may be on housing program (winz) were very loud and rowdy all through the night and many cars coming and going

2026-10-09 • via Nuitee
S
Shannon • solo_traveller • nz
10
Pros:

Park right next door handy for the children and near by alot shops

2026-10-09 • via Nuitee
D
Danielle • couple • nz
9
Na
Pros:

Was value for money, once renovations are done, it will look fantastic

Cons:

Na

2026-10-07 • via Nuitee
M
McCorkindale • couple • nz
7
Cons:

Dirty, noisey

2026-10-07 • via Nuitee
L
Luana • couple • nz
8
Pros:

Excellent hospitality, they allowed me to check in earlier which helped me greatly, Thank You

2026-10-07 • via Nuitee