Quality Inn Napier

Hotels
Quality Inn
7.9 (3027 reviews)
311 Marine Parade , Napier , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Inconsistent amenities
Parking issues
Old facilities

Categories

Cleanliness
7.61
Mixed reviews about cleanliness; room was clean but some maintenance issues noted.
Service
8.58
Friendly staff and responsive service to requests.
Location
8.62
Excellent location near town and beach.
Room Quality
7.57
Rooms acceptable for price, but issues like aircon need addressing.
Amenities
7.1
Pool access issues and other amenities noted as lacking.
Value for Money
8.06
Good value for the price, though some felt it could improve.
Food and Beverage
7.61
Breakfast was not included; mixed reviews on dining options.
Overall Experience
8.08
Overall satisfactory experience but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:02

Property Description

Luxurious Accommodation with Stunning Ocean Views
Quality Inn Napier provides a perfect blend of comfort and convenience. Situated just a stone's throw away from the Pacific Ocean, our hotel offers modern studios and apartments equipped with all the amenities you need for a relaxing stay. Enjoy the breathtaking ocean views right from your room.

Convenient Onsite Facilities
Indulge in delicious meals at our onsite restaurant, unwind with a drink at the bar, or take a refreshing dip in the pool. With room service available and a guest laundry for your convenience, we ensure a hassle-free and enjoyable experience for all our guests.

Ideal Location for Exploring Napier
Located a short walk from Napier city centre, and a quick drive from Hawke's Bay Airport, Quality Inn Napier is the perfect base for your adventures. Whether you're here for business or leisure, our hotel offers the perfect combination of comfort, style, and convenience.
Book now and experience the best of Napier at Quality Inn Napier!

Important information:

Please note that there is a 5% surcharge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 3027 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
H
Hayley solo_traveller nz
8
2026-07-25 via Nuitee
K
Kay family_with_children nz
8
Will pick this one again in our next visit
Pros:

Staff were super helpful and friendly.the family room is spacious and fully equipped

Cons:

Nothing

2026-07-25 via Nuitee
S
shortyecho solo_traveller nz
7
Pros:

Handy to RSA an Shops

Cons:

Carparking bad not enough parks Indoor Swimming pool cold not heated. Beware if you dont have a credit card - a few people got caught out including us. Had to pay a $200 cash bond per room x 2 an refunded once we checked out on top of that had to pay for the rooms, we booked thru booking. com. Never had that done before so won't be back to stay, scroll thru there website its there

2026-07-24 via Nuitee
S
Stephenie solo_traveller nz
10
2026-07-24 via Nuitee
G
GenRay solo_traveller au
7
Pros:

Central to everything.
Spacious, comfortable, able to cook if you want.
Everything we needed for a 2 night stay.

Cons:

N/a

2026-07-23 via Nuitee
T
Tania solo_traveller nz
9
2026-07-22 via Nuitee
T
Tania solo_traveller nz
9
Thank you staff and management. Great job!
Pros:

Staff were very helpful and solved a problem immediately and we appreciated this very much.

2026-07-22 via Nuitee
R
Richard solo_traveller nz
7
Pros:

Good location

Cons:

Limited tv channels

2026-07-21 via Nuitee
L
Lucy family_with_children nz
5
Ok but not great
Pros:

Loved the location, great to be able to walk to the center for dinner etc and the park across the road.
The shower was a nice big size and had great pressure.

Cons:

The room was quite small, the bed was too small and soft, not comfortable pillows. There were ants in the kitchen (not heaps) and the kettle was broken so we used the microwave. It was quite noisy, both from outside (not their fault, the Deco train and loud cars etc.) and we were also right on the end by the stairs so we heard every person coming up and down all night. The shower was good except when other people were using it. I had a shower in the afternoon and it was lovely and hot by my husband had a shower in the morning and said it was not hot, cool but not ice cold. I guess he missed out on the hot water. Didn't use any of the facilities, they don't have electric car charger available and the carpark is pretty hard to get in and out of if you don't have a tiny car.

2026-07-20 via Nuitee
T
Trudi solo_traveller nz
7
Suitable to meet my needs for the short stay I had.
Pros:

as above -comfortable, clean. Good location and value

Cons:

No breakfast service onsite during the week. Adverts say there was, but staff advised there was nothing until weekend.
there were other places if you wanted to walk down the street for breakfast - not very convenient though.

2026-07-20 via Nuitee
R
Russell solo_traveller nz
7
Cons:

Shower head was very poor. shower/ bath needs a curtain to stop the water splashing everywhere.

2026-07-20 via Nuitee
A
Artem family_with_children nz
9
2026-07-20 via Nuitee
E
ELIZABETH solo_traveller nz
2
Pros:

Location

Cons:

Freezing cold shower!

2026-07-19 via Nuitee
M
Michael solo_traveller nz
8
Pros:

The room was great - comfortable, and with a spa bath which I wasn't expecting. The mini kitchen was well equipped.

Cons:

Nothing I didn't like, but some hand soap in the kitchen would be a nice touch.

2026-07-19 via Nuitee
F
Fiona family_with_children nz
4
Would probably be ok for a one night stay.
Pros:

Location was great for what we wanted, and the price was affordable too. Staff on check in & check out were friendly and efficient.

Cons:

The hot plates in the room were rusty and didn't look safe to use. The tile flooring was extremely cold underfoot, which made the whole room colder. While the water pressure was great in the shower, it wasn't very hot - even when turned right up it was luke warm at best.
Parking was very tight underneath - if people didn't move far enough forward it was tight to get past. And some parks were near impossible to park in.

2026-07-19 via Nuitee
J
Jenny solo_traveller nz
9
2026-07-19 via Nuitee
M
Murfitt solo_traveller nz
10
Pros:

Easy to get to things did not need to use car

Cons:

Nothing ever thing was good

2026-07-19 via Nuitee
I
Ina solo_traveller nz
10
Good location and great value. Really happy to use again.
2026-07-18 via Nuitee
A
Angela solo_traveller nz
6
Pros:

Location

Cons:

We booked a supeior room
Didnt have anything more to a standard room except a king bed...balcony needs attention. Cigarette butts...unfortunately our stay ended with an incident with our ute been broken into and items stolen. The lady at the desk was very helpful..

2026-07-18 via Nuitee
C
Craig couple nz
7
Average
Pros:

How Quality Inn is close to town,restaurant was very nice,lovely cleaning staff.

Cons:

Our door to baloney flew open when we were sleeping..wondered why I was freezing cold.

2026-07-18 via Nuitee