Quality Inn Napier

Hotels
Quality Inn
7.9 (3059 reviews)
311 Marine Parade , Napier , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Inconsistent amenities
Parking issues
Old facilities

Categories

Cleanliness
7.61
Mixed reviews about cleanliness; room was clean but some maintenance issues noted.
Service
8.58
Friendly staff and responsive service to requests.
Location
8.62
Excellent location near town and beach.
Room Quality
7.57
Rooms acceptable for price, but issues like aircon need addressing.
Amenities
7.1
Pool access issues and other amenities noted as lacking.
Value for Money
8.06
Good value for the price, though some felt it could improve.
Food and Beverage
7.61
Breakfast was not included; mixed reviews on dining options.
Overall Experience
8.08
Overall satisfactory experience but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:02

Property Description

Luxurious Accommodation with Stunning Ocean Views
Quality Inn Napier provides a perfect blend of comfort and convenience. Situated just a stone's throw away from the Pacific Ocean, our hotel offers modern studios and apartments equipped with all the amenities you need for a relaxing stay. Enjoy the breathtaking ocean views right from your room.

Convenient Onsite Facilities
Indulge in delicious meals at our onsite restaurant, unwind with a drink at the bar, or take a refreshing dip in the pool. With room service available and a guest laundry for your convenience, we ensure a hassle-free and enjoyable experience for all our guests.

Ideal Location for Exploring Napier
Located a short walk from Napier city centre, and a quick drive from Hawke's Bay Airport, Quality Inn Napier is the perfect base for your adventures. Whether you're here for business or leisure, our hotel offers the perfect combination of comfort, style, and convenience.
Book now and experience the best of Napier at Quality Inn Napier!

Important information:

Please note that there is a 5% surcharge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Location

Guest Reviews

7.9
Based on 3059 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
N
Niki couple nz
8
Clean, central location and well priced
Pros:

Clean and convienient

Cons:

Na

2026-08-06 via Nuitee
R
Raymond solo_traveller is
9
Pros:

Friendly and welcoming when I got there. Close to town

2026-08-06 via Nuitee
R
Rosanna Marie solo_traveller au
7
2026-08-06 via Nuitee
A
Annemarie solo_traveller au
10
2026-08-06 via Nuitee
B
Bobby couple nz
5
While it was convenient we will not return.
Pros:

Location - handy to our scheduled meeting venue. Proximity to Shopping - warehouse etc. Room was fine, comfortable...heating was good.

Cons:

Staff lacked good communication skills. Poor comms for laundry use in the household booklet...no reference to laundry when locked required to have room key to show staff before gaining access. Required to return to room to retrieve the key and then needed to have the necessary and correct coins card to operate the machines...we decided to go to a laundromat in the city.

2026-08-05 via Nuitee
G
Getaway31770398152 Solo travel
2
Scam hotel
Pros:

I booked through booking.com got charged with my visa debit card when i arrived i was told my visa debit card wasnt a credit card and couldnt have my hotel room ive been charged $120 for this room so bit of a scam hotel so book elsewhere if your visiting napier.
Just to add to this i stayed at this hotel last year and used my debit card abd wasnt a problem but heard its changed hands since then

2026-08-04 via Tripadvisor
D
Dan couple nz
10
2026-08-04 via Nuitee
S
Sharyn solo_traveller nz
8
2026-08-03 via Nuitee
C
Cyndi solo_traveller nz
7
2026-08-02 via Nuitee
M
Melvin family_with_children nz
7
Overall room was clean but the facilities were not what we expected.
Pros:

Room was clean and comfortable. Location was quite good for my trip.

Cons:

Very poor wifi connection. Covered swimming pool but was not heated. So on a cloudy day its very cold to get in to pool.

2026-08-02 via Nuitee
H
Hayley solo_traveller nz
8
2026-07-25 via Nuitee
K
Kay family_with_children nz
8
Will pick this one again in our next visit
Pros:

Staff were super helpful and friendly.the family room is spacious and fully equipped

Cons:

Nothing

2026-07-25 via Nuitee
S
shortyecho solo_traveller nz
7
Pros:

Handy to RSA an Shops

Cons:

Carparking bad not enough parks Indoor Swimming pool cold not heated. Beware if you dont have a credit card - a few people got caught out including us. Had to pay a $200 cash bond per room x 2 an refunded once we checked out on top of that had to pay for the rooms, we booked thru booking. com. Never had that done before so won't be back to stay, scroll thru there website its there

2026-07-24 via Nuitee
S
Stephenie solo_traveller nz
10
2026-07-24 via Nuitee
G
GenRay solo_traveller au
7
Pros:

Central to everything.
Spacious, comfortable, able to cook if you want.
Everything we needed for a 2 night stay.

Cons:

N/a

2026-07-23 via Nuitee
T
Tania solo_traveller nz
9
Thank you staff and management. Great job!
Pros:

Staff were very helpful and solved a problem immediately and we appreciated this very much.

2026-07-22 via Nuitee
T
Tania solo_traveller nz
9
2026-07-22 via Nuitee
R
Richard solo_traveller nz
7
Pros:

Good location

Cons:

Limited tv channels

2026-07-21 via Nuitee
A
Artem family_with_children nz
9
2026-07-20 via Nuitee
L
Lucy family_with_children nz
5
Ok but not great
Pros:

Loved the location, great to be able to walk to the center for dinner etc and the park across the road.
The shower was a nice big size and had great pressure.

Cons:

The room was quite small, the bed was too small and soft, not comfortable pillows. There were ants in the kitchen (not heaps) and the kettle was broken so we used the microwave. It was quite noisy, both from outside (not their fault, the Deco train and loud cars etc.) and we were also right on the end by the stairs so we heard every person coming up and down all night. The shower was good except when other people were using it. I had a shower in the afternoon and it was lovely and hot by my husband had a shower in the morning and said it was not hot, cool but not ice cold. I guess he missed out on the hot water. Didn't use any of the facilities, they don't have electric car charger available and the carpark is pretty hard to get in and out of if you don't have a tiny car.

2026-07-20 via Nuitee