Fiordland Hotel

Hotels
6.6 (1842 reviews)
1 Burnby Drive , Te Anau , NZ
+64 3 249 7511

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Lack of communication and professionalism

Categories

Cleanliness
5.74
Several reviews mentioned cleanliness issues, especially in bathrooms and an overall smell in the place.
Service
7.71
Mixed feedback on service. There were positive notes on staff but significant mention of poor communication and professionalism.
Location
8.75
Positive comments about the location being close to town and food options.
Room Quality
6.2
Rooms were generally described as clean, but concerns were raised about being outdated and needing maintenance.
Amenities
5.73
Amenities were criticized for being limited, with no kitchen facilities and missing entertainment options.
Value for Money
6.19
Value perception is mixed; some feel it's reasonable, while others find it lacking based on conditions.
Food and Beverage
5.24
Concerns were raised about food service, unclear breakfast arrangements, and overall lack of offerings.
Overall Experience
7.21
Overall experience reflects a low to medium satisfaction due to various mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Expansive Grounds and Scenic Views
Set amidst expansive grounds in Te Anau, Fiordland Hotel offers breathtaking lake and mountain views from most rooms. Just 500 meters from the lake and a short walk to the town centre, immerse yourself in the beauty of Fiordland right from your doorstep.

Comfortable Accommodation and Leisure Facilities
Choose from a variety of non-smoking hotel rooms, each featuring an en suite bathroom and tea/coffee making facilities. For ultimate relaxation, select rooms even offer a soothing bath. Enjoy entertainment at the TV lounge or have a blast at the games room with billiards, darts, and table tennis.

Convenient Amenities and Local Experiences
Explore walking paths around the hotel or let us assist you in booking an adventure to Doubtful Sound or Milford Sound. With a perfect blend of comfort and convenience, Fiordland Hotel is your gateway to unforgettable experiences in Te Anau.

Important information:

Guests are requested to contact the property for more information using the contact details on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TEU

Location

Guest Reviews

6.6
Based on 1842 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.75
Room Quality: 6.2
Amenities: 5.73
Value for Money: 6.19
Food and Beverage: 5.24
Overall Experience: 7.21
M
Murray • solo_traveller • nz
6
2026-10-29 • via Nuitee
G
Gail • couple • nz
6
Good for basic accommodation of 1-2 days. Too small for longer stays.Staff were lovely though and the large games room w
Pros:

The games room and mountain view. Staff were lovely

Cons:

Smelled musty in the hallways, we struggled to get our luggage up the stairs and the bed was too small and very uncomfortable. The mattress was too soft and bouncy so we both got sore backs.

2026-10-28 • via Nuitee
J
Jane • extended_group • gb
5
2026-10-28 • via Nuitee
C
Caoilinn • couple • nz
8
2026-10-28 • via Nuitee
J
Jack • extended_group • nz
7
Pros:

Tidy and a great place to stay

2026-10-28 • via Nuitee
E
Elizabeth • family_with_children • au
8
Pros:

Location. Beautiful views.

Cons:

Building requires maintenance

2026-10-27 • via Nuitee
S
Shamal Sandeep • family_with_children • nz
8
2026-10-27 • via Nuitee
J
Jamie • couple • nz
7
Pros:

Good location
Good size room
Easy parking

Cons:

Property is quite outdated
The decor is quite a vibe

2026-10-26 • via Nuitee
K
Kevin • couple • au
5
Cons:

Old and tired

2026-10-25 • via Nuitee
R
Ross • family_with_children • nz
4
Pros:

To far from town

2026-10-25 • via Nuitee
M
Muhanmad • family_with_children • nz
5
Pros:

Good Location

Cons:

Spacious rooms

2026-10-24 • via Nuitee
M
Marian • couple • au
1
Very poor standard and damp smell could be a real health hazard
Pros:

Absolutely nothing.
Maintenance was very poor and looked very in inviting.

Cons:

The property was extremely poor with maintenance and mould stench was over powering. The cringing was lined with black mould and was effecting my breathing it was so strong. There was no receptions as such and even the phone at front desk was unanswered

2026-10-24 • via Nuitee
J
Julie • couple • au
8
2026-10-19 • via Nuitee
N
Neville • family_with_children • nz
8
Pros:

Good place to stay.
Helpful Staff.
TV didn't work staff came and rebooted it to get it going for us.

Cons:

The sliding outside door lock wasn't working properly.
Had it open due to nice hit day.
Had trouble making it lock again.
Also had two light bulbs out it the bathroom.

2026-10-18 • via Nuitee
C
Charlotte • family_with_children • nz
7
2026-10-18 • via Nuitee
A
Alan • family_with_children • au
7
Pros:

Good overnight base for Milford Sound trip.

Cons:

Bad room smell, shower changed temperature in spurts,

2026-10-15 • via Nuitee
W
William • family_with_children • au
5
Would not stay here again
Pros:

Location was good, close to everything in Te Anau

Cons:

Booking.com. advertises this hotel as having a restaurant. The restaurant does not exist & breakfast is only provided if bookings warrant it. The place is very run down, warn & bunching carpets providing a trip hazard.

2026-10-13 • via Nuitee
K
krishan • solo_traveller • nz
8
2026-10-10 • via Nuitee
A
Ashnil • family_with_children • au
7
2026-10-09 • via Nuitee
C
carwyn • family_with_children • au
10
Great location, clean and comfortable beds
Pros:

Place was great location for short drive to Milford sound and very close to town centre restaurants. The pool table and common area a great plus to chill out in.

Cons:

N/A

2026-10-08 • via Nuitee