Sonesta Simply Suites Phoenix Tempe

Hotels
•
Sonesta Simply Suites
7.8 (592 reviews)
1335 West Baseline Road , Tempe , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Cleanliness issues
Rude service from some staff

Categories

Cleanliness
6.28
Multiple reviews complained about lack of cleanliness, including dirty rooms and unpleasant smells.
Service
8.75
Some staff were friendly, although there were mentions of rude service from specific individuals.
Location
8.79
Convenient location near restaurants and airport, noted positively in several reviews.
Room Quality
7.24
Mixed sentiments; while some rooms were spacious and comfortable, others were old with cleanliness issues.
Amenities
7.77
Amenities were available, with staff helping to provide cleaning supplies; however, there were some cleanliness concerns.
Value for Money
7.73
Generally perceived as affordable, but negative experiences impacted overall value perception.
Food and Beverage
8.08
Standard quality for this hotel tier; limited mentions in reviews.
Overall Experience
7.75
Overall sentiment varies; while some had quiet and positive experiences, many cited severe cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:08

Property Description

Convenient Location
Situated just minutes away from downtown Phoenix and the airport, Sonesta Simply Suites Phoenix Tempe provides easy access to the city's attractions.

Fully Equipped Rooms
Each room at the hotel boasts a complete kitchen with modern appliances, perfect for guests looking to cook their own meals during their stay.

On-Site Amenities
Guests can relax and unwind in the outdoor pool and hot tub, grab snacks at the 24-hour shop, stay active in the gym, and take advantage of the laundry facilities.

Experience comfort and convenience at Sonesta Simply Suites Phoenix Tempe - book your stay now!

Important information:

Please note that there is a deposit charged upon check-in for incidentals. Contact the property for more information.

When traveling with pets, please note that an extra charge of $75 fee per pet, per stay applies for stays up to 7 nights, $150 for all longer stays. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 592 reviews
Cleanliness: 6.28
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.08
Overall Experience: 7.75
S
Simone • couple • us
10
2026-09-19 • via Nuitee
D
Donis • solo_traveller • us
1
Pros:

I wouldn't stay here with your kids definitely not.
Also it has roaches

2026-09-16 • via Nuitee
C
Carlos • solo_traveller • us
9
Pros:

Good

Cons:

Good

2026-09-15 • via Nuitee
A
Andres • solo_traveller • us
8
2026-09-04 • via Nuitee
K
Kindall • solo_traveller • us
1
Pros:

they said they didn’t have my reservation and i never got to check in

2026-08-24 • via Nuitee
D
David • solo_traveller • us
4
Pros:

The staff is great.

Cons:

Feces stained towels left in the laundry room, dog pee in the hallway. Filthy carpets. Noisy air conditioner.

2026-08-21 • via Nuitee
J
Jarrod • couple • us
10
2026-08-21 • via Nuitee
G
Gabriel • couple • us
10
Awesome, we would definitely stay there again.
Pros:

The kitchenette area.

Cons:

Tht we had to put down another $100 deposit when we tried to get one more night

2026-08-06 • via Nuitee
L
Linda • solo_traveller • us
9
I stayed here my entire 3 week visit and would definitely use them again in the future.
Pros:

Wonderful comfy bed, huge room, nice pleasant helpful staff, good convenient location and great value for money.

Cons:

The only thing that I found disappointing was that I was unable to adjust the shower water pressure. The shower was fine and the water pressure was nice but in light of climate change and being mindful of water usage, I would have liked to have the means to have less water coming out of the shower head in an effort to conserve water.

I would have also liked to have a toaster

2026-08-02 • via Nuitee
I
Isabel • solo_traveller • us
9
2026-07-13 • via Nuitee
M
Michael • couple • us
10
Nice stay, clean room and shower. Love the kitchen and full size fridge. Dining table, plates, utensils, and dishwasher
Pros:

The property is clean and well kept.

Cons:

Questionable activity in the parking lot.

2026-07-03 • via Nuitee
P
Pettyjohn • solo_traveller • us
10
2026-06-29 • via Nuitee
G
Gilbert • solo_traveller • us
8
Pros:

Front desk clerk was so kind.

Cons:

No coffee filters for coffee

2026-06-20 • via Nuitee
H
harold • solo_traveller • us
10
Pros:

Clean and quite

2026-06-17 • via Nuitee
S
Susan • couple • us
10
Convenient, well-equipped studio apartment
Pros:

Good location -- just a short drive to AZ Mills Mall, for comfortable walking. Good fitness center in this hotel and fine laundry room. Comfy bed, good shower in this mobility unit with grab bars and a bit lower tub edge. Non-working bathroom sink plug was fixed promptly. Adequate TV and wifi and parking all around the building. Toaster, crock pot, coffee grinder, and even toaster oven available -- but bring your own can opener.

Cons:

Only one suggestion for improvement: when a room is not going to be cleaned more than once in a week, it would be nice to provide a simple toilet brush. At least fresh towels are available for pick up as needed. We'll be back!

2026-06-16 • via Nuitee
B
Brian • couple • gb
7
2026-06-14 • via Nuitee
M
Mari • couple • us
9
2026-05-27 • via Nuitee
S
Said • couple • us
1
Worst stat of my life
Pros:

Nothing. Horrible experience

Cons:

Moldy pillows, room smelled like cigarettes, dog food/hair in the room. Issues with first room not locking. Too many issues

2026-04-20 • via Nuitee
G
Guadalupe • family_with_children • us
8
Pros:

The space of the room

Cons:

Needs some remodeling

2026-04-14 • via Nuitee
T
Tamez • couple • us
1
2026-04-04 • via Nuitee