Best Western Tolleson Hotel

Hotels
•
Best Western
8.4 (167 reviews)
8421 W Mcdowell Road, Tolleson, Arizona, 85353 , Tolleson , US
1-623-936-6000

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Multilingual staff
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Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Convenient amenities
Cons:
Uncomfortable beds
Odor issues
Noisy corridors

Categories

Cleanliness
7.18
Some reviews indicated issues with cleanliness, specifically referencing a bad smell and dirty carpets.
Service
9.15
Many guests highlighted the friendly and helpful service from staff at check-in and breakfast.
Location
9.19
Close to dining and shopping areas; convenient for concert attendees.
Room Quality
7.64
Rooms were clean but some reviews noted uncomfortable beds and aging decor.
Amenities
8.67
The free breakfast and shuttle service were praised by several guests.
Value for Money
8.63
Guests felt satisfied considering the price point for the amenities offered.
Food and Beverage
8.18
Breakfast options were praised, though some mentioned the surrounding area being iffy.
Overall Experience
8.55
Overall positive experiences were reported, though minor issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:03

Property Description

Nestled in the heart of Tolleson, Best Western Tolleson Hotel offers a perfect blend of comfort and convenience for your stay.

Recreational Amenities
Dive into relaxation at our outdoor pool or maintain your fitness routine at the state-of-the-art fitness center, designed to keep you energized for your adventures.

Complimentary Breakfast & Connectivity
Start your day with our delightful complimentary buffet breakfast served from 6:00 AM to 10:00 AM, followed by seamless wireless internet access that keeps you connected throughout your visit.

Convenient Features
Enjoy the ease of on-site free self-parking, a business center for work-related needs, and a 24-hour front desk staffed by multilingual professionals ready to assist you.

Experience the charm of Tolleson and book your stay at Best Western Tolleson Hotel today!

Important information:

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 167 reviews
Cleanliness: 7.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
A
Ashley • couple • us
2
2026-05-15 • via Nuitee
A
Ana Guadalupe • solo_traveller • mx
9
Pros:

El desayuno muy completo

Cons:

No me fije que las habitaciones estaban dentro del edificio, habi que caminar del estacionamiento

2026-05-08 • via Nuitee
K
Kayla • solo_traveller • us
8
Pros:

Fast check in and out. Friendly staff. Free breakfast. Close to concert venue

Cons:

Surrounding locations not the best but youll be fine.

2026-05-02 • via Nuitee
S
Sierra • family_with_children • us
10
Pros:

Location and shuttle to concert venue

2026-04-30 • via Nuitee
A
Avitia Guerra • family_with_children • us
8
2026-04-21 • via Nuitee
L
LaRae • family_with_children • us
10
It was a very clean hotel. The breakfast was good. The staff was very helpful and professional.
Pros:

The clean lobby and rooms.

Cons:

The elevator location.

2026-04-09 • via Nuitee
S
stephany • family_with_children • us
10
2026-03-13 • via Nuitee
J
Jessica • couple • us
10
Clean, comfortable & amazing staff
Pros:

Clean, well maintained, comfortable

2026-03-09 • via Nuitee
N
Nina • solo_traveller • us
10
Pros:

Staff was super sweet ! They welcomed me and my pup last minute got us checked in and it was all smooth

2026-03-09 • via Nuitee
A
Abraham • extended_group • us
8
2026-02-28 • via Nuitee
J
James • couple • us
2
Very disappointing and unsafe location.
Pros:

The staff was friendly.

Cons:

Lots of noise all three nights we stayed from 8 PM to 1:00 AM and beyond. One night we awoke to the sound of loud music with individuals yelling and cussing at each other. Then someone slammed the door and continued yelling in the hallway as they left. Unfortunately our booking was for 3 nights. It didn't feel like a safe place to stay and we won't be back! I can't believe this facility is rated at 8.5 out of 10 by Booking. I've used them extensively in the past 8 years and may not moving forward.

2026-02-24 • via Nuitee
S
Shari • couple • us
10
Pros:

Very friendly

2026-02-09 • via Nuitee
L
Linda • couple • us
9
Convenient to hospital
2026-01-21 • via Nuitee
B
Benjamin • family_with_children • us
9
Pros:

Breakfast was good. Rooms was nice.

2026-01-20 • via Nuitee
A
Andres • extended_group • us
9
2026-01-20 • via Nuitee
C
Celia • family_with_children • us
9
2026-01-19 • via Nuitee
A
Aramatzy • extended_group • us
10
2026-01-19 • via Nuitee
J
Jesse • solo_traveller • us
10
2026-01-19 • via Nuitee
G
Gregory • extended_group • us
4
It was ok except for the inconvenience in the restroom.
Pros:

I liked that the staff were smiles and positive attitudes. It was very quiet and peaceful.

Cons:

Breakfast was not as expected. Staff did great at preparing it but was hoping for a bigger variety. Inside the room restroom was disgusting. 2 inch length hairs suspected to be public hairs were all around the toilet and on top of the toilet seat.

2026-01-15 • via Nuitee
A
Areli • solo_traveller • us
7
2025-12-19 • via Nuitee