Best Western Tolleson

Hotels
•
Best Western
8.7 (275 reviews)
8421 West McDowell Road , Phoenix , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (pet-friendly)
Clean rooms and lobby
Free/complete breakfast
Convenient location near venues and food
Good value / worth the price
Shuttle to concert venue
Cons:
Noise and safety concerns in surrounding area
Small/flat pillows and sinking bed reported
Limited parking availability
Some rooms had carpet odor
Elevator location is inconvenient
Rooms accessed via building requiring a walk from parking

Categories

Cleanliness
9
Multiple reviewers call the hotel very clean with clean lobbies and rooms, though one mentioned a slightly smelly carpet in a room.
Service
9.6
Consistently praised staff: friendly, helpful, professional, welcoming (including pet-friendly assistance) and fast check-in/out.
Location
8.6
Many guests praised the convenient location and proximity to venues and food options, but a few flagged surrounding area safety and noise concerns.
Room Quality
7.8
Mixed room comments: comfortable and well maintained for some, but issues noted with sinking bed, low/flat/small pillows and occasional carpet odor.
Amenities
9
Good on-site amenities reported (free breakfast, shuttle to venue), though parking availability was called limited by some guests.
Value for Money
9
Several guests stated it was worth the price or worked for their needs, indicating strong perceived value.
Food and Beverage
9
Breakfast repeatedly described as good and comprehensive; nearby food options also noted positively.
Overall Experience
7.6
Overall mixed: excellent service, cleanliness and value for many, but noise/safety concerns and some room issues led to lower overall satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:25

Property Description

Modern Amenities
The Best Western Tolleson offers comfortable accommodation with free WiFi, free parking, and a 24-hour front desk for your convenience.

Family-Friendly Rooms
The hotel features spacious family rooms, making it the perfect choice for travelers with children or larger groups.

Convenient Location
Situated just a short distance from both Phoenix Convention Center and State Farm Stadium, and only 22 km from Phoenix Sky Harbor International Airport, the Best Western Tolleson is an ideal base for your stay in Phoenix.

Book your stay now and experience the convenience and comfort of Best Western Tolleson!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 275 reviews
Cleanliness: 9
Service: 9.6
Location: 8.6
Room Quality: 7.8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 7.6
S
Scott • family_with_children • us
10
Pros:

Location was excellent, breakfast was a bonus.

2026-09-18 • via Nuitee
C
Cindy • couple • us
10
Perfect place to stay!!!
Pros:

This was such a well-maintained place! Very clean, beds comfortable and fantastic staff!!! They even had a shuttle available to go to the event we were there for!! I highly recommend this facility!!!

Cons:

Nothing

2026-09-18 • via Nuitee
T
treva • solo_traveller • us
10
2026-09-17 • via Nuitee
J
Jason C Fisher • solo_traveller • us
6
Pros:

Hotel seemed a little old. But all in all was a nice stay.

Cons:

Hotel seemed a little old and run down.

2026-09-14 • via Nuitee
R
Robert • solo_traveller • us
8
Reasonable, reliable, and comfortable - what more can you ask?
Pros:

There is a shuttle that will take you to points within a 10 mile radius and there are plenty of services within that 10 mile radius. I got there a little early and was dropped off so the check in allowed me to get into my room a little early. Not the first time I've stayed here and it won't be the last.

2026-09-12 • via Nuitee
D
Diana • couple • us
10
Pros:

Very clean and with everything I need. They have a good breakfast.

2026-09-09 • via Nuitee
C
Crybabyrina • solo_traveller • us
10
2026-09-07 • via Nuitee
L
Luis.duran • solo_traveller • mx
10
2026-08-31 • via Nuitee
G
Glenda • couple • us
8
2026-08-24 • via Nuitee
E
Erlene • extended_group • us
9
2026-08-23 • via Nuitee
J
janet • family_with_children • us
7
2026-08-20 • via Nuitee
T
Ton • extended_group • nl
8
Pros:

Fijne kamers, goede bedden.

Cons:

Het ontbijt kan echt gezonder (een algemeen Amerikaans probleem).

2026-08-19 • via Nuitee
B
Bibiana • couple • us
10
2026-08-16 • via Nuitee
W
William • solo_traveller • us
5
Pros:

Was close to venue

Cons:

The night attendant was very rude when bathroom drain was plugged

2026-08-12 • via Nuitee
A
Angelica • solo_traveller • us
8
2026-08-10 • via Nuitee
B
Begay • solo_traveller • us
10
2026-08-09 • via Nuitee
R
Ricardo • couple • us
8
Pros:

Great location

Cons:

Small pillows they were more like sofa pillows

2026-07-23 • via Nuitee
G
Garcia • solo_traveller • us
10
Pros:

Very nice loved my stay

Cons:

Na

2026-07-17 • via Nuitee
A
Abel • couple • mx
10
2026-07-17 • via Nuitee
E
Elise • family_with_children • nl
8
Nice
Pros:

Waffle house close by

Cons:

Elevator was far away

2026-07-11 • via Nuitee