Extended Stay America Suites - Colorado Springs - West

Hotels
•
Extended Stay America Suites
7.4 (332 reviews)
5855 Corporate Drive , Colorado Springs , US
+1 719-266-4206

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.65
The room was quite dirty upon arrival, with floors being gross and kitchen residue present.
Service
9.15
The staff was excellent, going out of their way to assist guests and showing genuine care.
Location
8.65
Great location to amenities and activities.
Room Quality
7.15
Rooms were often clean and nice but some issues with cleanliness noted.
Amenities
6.65
Limited amenities were provided in the room; some guests reported issues with basics.
Value for Money
8.15
Good value for longer stays with reasonable pricing.
Food and Beverage
6.15
Breakfast offerings could be improved and food quality was lacking.
Overall Experience
7.65
Mixed experiences with highlights in service and location, but issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Colorado Springs. Cook your own meals just like at home during your longer stay.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Everything you need for a comfortable stay is right at your fingertips.

Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee, and tea. The perfect way to fuel up before exploring nearby attractions.

Ready to experience comfort and convenience in Colorado Springs? Book your stay at Extended Stay America - Colorado Springs - West now!

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 332 reviews
Cleanliness: 5.65
Service: 9.15
Location: 8.65
Room Quality: 7.15
Amenities: 6.65
Value for Money: 8.15
Food and Beverage: 6.15
Overall Experience: 7.65
P
Parry • couple • us
3
Pros:

This hotel was listed as having a "HOT BREAKFAST" - Thats why I booked it- they has just muffins and coffee

Cons:

There was no in-room coffee, had to go to lobby

2026-09-19 • via Nuitee
R
Rene • solo_traveller • us
10
2026-09-17 • via Nuitee
T
Terry • solo_traveller • us
10
Pros:

Fantastic front desk team and manager was great!

Cons:

Everything was as expected. No complaints!

2026-09-13 • via Nuitee
P
precyd2022 • Family
10
Great Staff and Clean rooms
Pros:

Everyone's been so kind and helpful to us. From Neftali to Oscar, Teriana, Danielle, Margaret, Ariana, Tammy, Doug, and housekeeping if I missed anyone I’m truly sorry, my brain fog these days, but thankful for the kindness and care for me and family. The location is still great and best of the best we been down here in the Springs. The plants all over even inside are amazing and feels like home. The fish tank to water features are nice touch too, very zen. The laundry room is nice to have in house and very convenient for my family, the vending machines are always stocked and don’t use much but see it always. Clean and nice hotel is a big plus too.

2026-08-14 • via Tripadvisor
N
nickkZ3530JS • Family
10
👍
Pros:

The hotel is great, everything is clean, and most importantly, it feels very homey!! The management and all the staff are friendly and great!!! I would especially like to mention a girl named Terry. She is very friendly and smart, she always listens and helps!!!! Just like everyone else at this hotel!!! Thank you!!!!🤝👍🤝🤝👍

2026-08-14 • via Tripadvisor
C
Candy • couple • us
10
Cons:

Que no había piscina

2026-08-14 • via Nuitee
K
Karen • solo_traveller • us
3
2026-08-13 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

It was perfect. Hit the sweet spot regarding location, cleanliness, bed comfort and staff assist/friendliness. I really appreciated being able to check in early as I was attending a wedding. Thank you.

2026-08-06 • via Nuitee
T
Thomas • couple • us
4
A little bit of upkeep goes a long way.
Pros:

The bed was comfortable and a clean bathroom

Cons:

The musty smell coming from the A/C unit. The carpet needs upgrading. The refrigerator door is old and outdated and froze everything even on the lowest setting. The elevator hasn’t been cleaned in months, if ever.

2026-08-04 • via Nuitee
M
Melissa • solo_traveller • us
7
2026-08-04 • via Nuitee
L
lyamh2026 • Business
2
Bad Service Bad stay
Pros:

I don’t know where the disconnect is but I have used this location for business. The team was supposed to be aware after so long of a booking to not have any issues with cleaning or towels or needs. They did not clean for a month towels never ready or available. Called for service to things in room not working and they say they will send someone up and no one shows for a hour of waiting. Internet flows the way the room is booked so if you get charged hellacious rates to then possibly have to be recharged by the way the rekey the room. They will call you and knock hours before checkout to handle their orders despite having cards and or payment. Not pleasant to try to sleep or do anything private in your room. Constant interruptions and yet they never fix or do the services you pay for. One word unbearable.

2026-08-02 • via Tripadvisor
W
William • solo_traveller • us
7
2026-07-25 • via Nuitee
N
N • couple • us
6
Pros:

Grab and go breakfast is mediocre.

Cons:

Location

2026-07-25 • via Nuitee
D
Douglas • couple • us
8
Booking made it difficult.
Pros:

Nice staff and clean room.

Cons:

Outlet in bathroom did not work. Asked for new towels on second day which we did not receive. Noise from highway strong.

2026-07-23 • via Nuitee
R
Roxanne • solo_traveller • us
5
I didn't stay
Pros:

They did not have my reservation from booking com

2026-07-22 • via Nuitee
M
Matthew • solo_traveller • us
4
2026-07-18 • via Nuitee
A
Adams • solo_traveller • us
8
Great staff
Pros:

Nice staff. There was a water issue that they took care of very quickly

2026-07-17 • via Nuitee
E
Edward • solo_traveller • us
4
Pros:

La habitación está desente y tenía mini cocina.

Cons:

El check in era para las 3pm y tuve que esperar hasta las 4pm por una habitación,el desayuno es un engaño solo barras nutritivas o cupcakes,nada mas.

2026-07-14 • via Nuitee
J
Jake • solo_traveller • us
10
A great place to unwind and explore Colorado Springs
Pros:

Great amenities, good location, and terrific rates!

Cons:

Nothing

2026-07-14 • via Nuitee
D
debbie • solo_traveller • us
5
2026-07-13 • via Nuitee