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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Heating
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Wheelchair accessible
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Snack bar
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Outdoor furniture
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Picnic area
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Key card access
Review Highlights
Categories
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Property Description
Spacious All-Suite Accommodations with Full Kitchens
Experience the comfort of home at Sonesta Simply Suites Jacksonville, with each suite featuring a full kitchen equipped with stoves, microwaves, and dishware.
Convenient On-Site Amenities
Enjoy outdoor barbecues and a convenience store within the hotel premises. Laundry facilities are also available for your convenience, making your stay hassle-free.
Prime Location near Attractions
Situated near the University of North Florida, our hotel provides easy access to Jacksonville city center, beautiful beaches, the Mayport Naval Air Station, and historic St. Augustine.
Book your stay at Sonesta Simply Suites Jacksonville for a memorable and convenient experience.
Upon check-in photo identification and credit card are required. Name on credit card must match on valid ID and on reservation in order to check in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Incidental Hold is 100 USD per stay. Return to your account can take up to 7 business days if there are no incidental charges.
When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $150 for all longer stays. A maximum of 2 pet(s) per room is allowed.
Please note, our hotel is currently undergoing renovations until early 2025. Our entire teams is working hard to minimize impact during your stay. Thank you for your patience as we work to make improvements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The facility is great.: we’re here for work and have extended our stay and decided to stay at Sonesta Suites again
Cleanliness
Price and location
The overall maintenance was poor, house keeping only after two weeks.
Location was good because it was close to Nuvia Dental, there was no breakfast we were made aware of onsite. Room was ok price was high for the room.
Check into the room there was no ice because icemaker was not turned on in time. No ice machines either for issues like this. No breakfast was available that we were told about. Had to get a taxi to go buy ice for water and ice pads for after my surgery that day.” On day of checkout no staff was onsite till after 8:00 am.
The location and it was a quiet stay. Loved the kitchenette as well.
The funny smell in the halls but it could have been someone cooking. Cooking supplies were always checked out, each room should have they're own.
nice suite. great price
Property was ok.
Flat pillows! Ac was not really that cold.
It was a terrible experience. I would like to get my money back. Who should I contact about this?
This was the worst hotel ever ever stayed at
Convenient nice big suites
They clearly have a plumbing issue the rain drains were full and so was the parking lot and the shower backed up
The room
There were renovations.
Didn't like that I drove 4 hours to find out they over booked the room and I had to find another hotel to stay in .
N/A
Roaches, broken furniture, questionable stains on carpet, dirty dishes in dishwasher at check in. Staff changed one room upon request, no apologies was made about the condition of the place. Laundry room and gym both were out of use without prior notice or reimbursement. Tried to get assistance from booking to cancel the stay since it was beyond disappointing and filthy, unfortunately they were not able to get a hold of the office nor were we. There was maybe once during a week stay that we actually saw someone at the front desk. Housekeeping never even came to clean the room during the stay or pick the trash. We were kind of stuck in that place due to prepayment and no reply from the property.
good flat space and many plugs-- TV worked but old low resolution-- AC could be adjusted without blowing on me-- seemed like they were trying
luggage carts not available on arrival and departure we carried a ton of stuff by hand-- only 3 available for over 100 rooms- disability wall anchors not stable-- worrisome in the shower -- carpet was pretty old as were furnishings-- i dont like soft beds
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