Sonesta Simply Suites Des Moines

Hotels
•
Sonesta Simply Suites
8.3 (437 reviews)
7625 Office Plaza Drive North , West Des Moines , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Affordable pricing
Cons:
Issues with cleanliness in public areas
Breakfast quality inconsistency
Additional parking charges

Categories

Cleanliness
7.13
Some issues reported with mold and cleanliness in public areas, but room cleanliness was mostly praised.
Service
9.1
Most reviews highlight friendly and accommodating staff, particularly at check-in.
Location
8.64
Good location mentioned by multiple reviewers, providing easy access to local amenities.
Room Quality
8.59
Rooms were reported as spacious, updated, and mostly comfortable.
Amenities
8.62
A variety of amenities such as a full kitchen setup and entertainment options highlighted positively.
Value for Money
8.08
Affordable rates for the offered quality and amenities, but some concerns raised about extra charges.
Food and Beverage
7.63
Breakfast options were a point of contention; some dissatisfaction expressed.
Overall Experience
8.6
Generally positive reviews with a few caveats regarding cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Convenient Location
Located just off Interstate 80 near the Des Moines Golf and Country Club, Sonesta Simply Suites Des Moines offers easy access to key attractions and corporate offices.

Comfortable Amenities
Enjoy the convenience of a fully equipped kitchen and free high-speed internet in every suite. Stay active at the fitness center and take advantage of on-site laundry facilities.

Local Attractions
Explore the nearby Jordan Creek Town Center Mall and Living History Farms outdoor museum. Plus, with corporate offices like Wells Fargo and State Farm Insurance in close proximity, this pet-friendly hotel is perfect for business and leisure travelers alike.

Book your stay at Sonesta Simply Suites Des Moines for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per room for stays up to 7 nights, $150 for all longer stays. A maximum of 2 pets per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 437 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
B
Batbayar Ganbat • solo_traveller • mn
10
2026-09-10 • via Nuitee
D
Daniel • couple • us
10
Quieyand relaxing
Pros:

Nice and quiet location

Cons:

Clean

2026-09-06 • via Nuitee
M
Mona • solo_traveller • us
8
2026-09-01 • via Nuitee
M
Marcus • couple • us
10
2026-08-28 • via Nuitee
G
Gayle • couple • us
2
terrible
Pros:

nothing

Cons:

I stayed here before they remodeled the hallways They got rid of the coffee in the lobby and only left 1 serving in the room even though their were 2 of us. They never cleaned the room even though we were there 4 days. Our room was 25 rooms away from the elevator. I asked on the second day if we could get a room closer to the elevator as my wife is recovering from a broken ankle. They said they didn't have any extra rooms which didn't make sense as we were giving our room for a different one.We will never go back

2026-08-27 • via Nuitee
G
Gregg • couple • us
8
Great budget stay!!! Would stay again!!!
Pros:

The property had an update / freshing up a few months ago. It looked really good compared to when we stayed last year. The rooms, while still a bit dated, were clean. Bed linen also looked clean. Friendly staff.

Cons:

With the update in mind. The hallway floors didn’t look like they weren’t cleaned during the 2 weeks we were there.
Also there was no leeway on check in time. 4:00 PM was check in and arriving a 3 weeks were told we needed to wait to check in.

2026-08-24 • via Nuitee
P
Patricia • couple • us
8
Pros:

Very clean and great location.

Cons:

There was no housecleaning.

2026-08-23 • via Nuitee
B
byd • solo_traveller • us
2
Pros:

Someone had thrown a rock at my car windshield. Now there's a crack to the windshield.

Cons:

I had an appointments and didn't get a police report.

2026-08-19 • via Nuitee
K
K. • solo_traveller • nl
1
Pros:

Niets

Cons:

Hotel was overboekt en wilde niets doen. Kreeg een studio aangeboden met 1 bed voor 3 volwassenen. Totaal een ongeschikte manager.

2026-08-15 • via Nuitee
W
Wendell • family_with_children • us
7
2026-08-11 • via Nuitee
C
Crystal • solo_traveller • us
10
Pros:

Comfortable/staff friendliness

2026-08-10 • via Nuitee
L
Liz • family_with_children • us
4
Pros:

Location. Room layout was nice and sort of updated like carpeting but the air vents were rusty and the bathroom had black mold in the grout

Cons:

Staff very rude. After a 4.5 hour drive we arrived at 3pm. We walked in and were met with a scowl as the clerk snapped "check in is at 4" not hey welcome in can I help you?. We left to get food came back at 3:54 my husband said are we close enough or do we have to wait 6 mins. She said you have to wait. So we sat down. At 4 she helped another guest check in and never said hey guys I'm ready for you now come on over. Just absolutely the worst ive ever experienced

2026-07-21 • via Nuitee
M
Maximilian • solo_traveller • us
6
Great Value, keep expectations low.
Pros:

Very close to I80 and Jordan Creek Town Center.

Cons:

Laundry facilities weren’t very consumer friendly. Some items in the room weren’t totally clean.

2026-07-18 • via Nuitee
B
Bob • couple • us
8
2026-07-14 • via Nuitee
N
Nikki • family_with_children • us
6
Decent stay but we likely won’t return.
Pros:

It was clean and the location was safe.

Cons:

The AC didn’t work. Our room remained hot throughout the duration of the trip. Although the room was very clean, there was a strong smell of mildew near the windows and AC unit. The kitchenette was convenient but we ultimately couldn’t use the stove because it made the room even warmer than before. The hallways had a strong smell of marijuana at times.

2026-07-13 • via Nuitee
S
shambeel • couple • us
7
2026-07-07 • via Nuitee
P
Pedro • couple • us
10
2026-07-03 • via Nuitee
B
Benjamin • family_with_children • us
9
2026-06-29 • via Nuitee
G
Greg • couple • us
8
2026-06-23 • via Nuitee
C
Carole • couple • us
10
Pros:

The staff was excellent and very friendly !!

2026-06-22 • via Nuitee