Sonesta Simply Suites Chicago Waukegan

Hotels
•
Sonesta Simply Suites
8 (827 reviews)
1151 South Waukegan Road , Waukegan , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
6.64
Multiple mentions of cleanliness issues, including dirty items and inadequate cleaning.
Service
9.61
Consistently positive feedback about staff friendliness and helpfulness.
Location
9.65
Positive sentiment regarding the hotel's convenient location near Naval base.
Room Quality
7.6
Mixed reviews; while some found rooms clean and comfortable, others mentioned issues.
Amenities
7.63
Some positive comments about amenities, but also mentions of undesirable features.
Value for Money
7.59
General dissatisfaction with unexpected fees and overall value.
Food and Beverage
6.64
Lack of breakfast and complaints about availability of food options.
Overall Experience
8.61
Overall experience varies, mixing positive memories with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:20

Property Description

Spacious Suites with Fully Equipped Kitchens
Sonesta Simply Suites Chicago Waukegan offers spacious suites with fully equipped kitchens, perfect for extended stays or quick getaways. Enjoy the convenience of a stovetop, microwave, and dishware in every suite, making you feel right at home.

Convenient Amenities and Services
From the 24-hour gym and business center to free Wi-Fi access in all rooms, Sonesta Simply Suites Chicago Waukegan ensures you have everything you need for a comfortable stay. The well-stocked market on-site provides snacks, drinks, and frozen dinners, ideal for a quick bite or a midnight craving.

Ideal Location for Leisure and Business
Located near the Harrison Conference Center, this hotel is perfect for both leisure and business travelers. With attractions like the Lake County Fairgrounds and Six Flags Great America just a short drive away, and downtown Chicago within reach, Sonesta Simply Suites Chicago Waukegan offers the best of both worlds.

Book your stay at Sonesta Simply Suites Chicago Waukegan for a seamless blend of comfort, convenience, and accessibility.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that, for stays 1 - 7 nights, the pet fee is $75. For stays 8 or more nights, the pet fee is $150.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 827 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 8.61
M
Mario • couple • us
10
2026-09-13 • via Nuitee
L
Laura • couple • us
1
No sirve nada de tener reserva, ya que no la respetan
Pros:

Estábamos en camino y llame para confirmar la reserva y me dijeron que ya no tenías habitaciones .. es decir la reserva no sirvió para nada ya que se sobre reservaron dejando a mucha gente sin habitaciones. Por suerte estábamos a una hora de la casa y nos devolvimos pero nos quedamos sin paseo de feriado .. 😒

Cons:

La irresponsabilidad de sobre ocuparse. No hubiera sido bueno estar lejos de casa y no tener donde dormir.. estábamos toda la familia

2026-09-11 • via Nuitee
S
Serban • couple • ro
6
I woudn’t recomand it, if you have other option.
Pros:

The location was clean overall.

Cons:

The WiFi in the location was out of service for the entire duration of my stay. This affected my budget seriously, I am an international traveler and I had to use roaming exclusively.

For the first night of my stay the hotel was overbooked, I was lucky to have a room. A lot of people remained with no accommodation, even the ones who paid, and it costed ~$190/ night.

The toilet bowl was broken.

The staff was rude, I asked for a laundry bag but I didn’t get it.

2026-09-08 • via Nuitee
B
Brandon • solo_traveller • us
10
2026-08-29 • via Nuitee
S
Sara • family_with_children • us
6
Pros:

The location.

Cons:

It was under construction and nothing was mentioned prior to booking. The one front desk receptionist was very rude and we weren’t able to check into one of our rooms until almost 7pm.

2026-08-27 • via Nuitee
D
Dymonquae • solo_traveller • us
8
2026-08-27 • via Nuitee
P
peggy • couple • us
9
2026-08-26 • via Nuitee
M
Marlene • couple • us
10
Todo fue lindo solo lo comenté
Pros:

Todo muy limpio ,lo me gustaría que al
Menos hubiera alguna persona
Que hable español

Cons:

Lo que no me gustó es no te limpia la habitación en día llegue el miércoles y me fui el Domingo y no cambias nada y tan poco logre encontrar
Nadie que hable español
,

2026-08-24 • via Nuitee
J
Jenny • family_with_children • us
9
2026-08-19 • via Nuitee
M
Michael • solo_traveller • us
6
N/A. The loud guests made me regret my stay.
Pros:

Modern room.

Cons:

Loud guests screaming in the hallway after 12am.

2026-08-12 • via Nuitee
E
Erin • couple • us
3
2026-08-09 • via Nuitee
T
Tasharro • couple • us
1
When I moved the chair it was filthy
Pros:

Great location

Cons:

Nasty

2026-08-08 • via Nuitee
A
Alex • solo_traveller • us
7
Great value for money if you are looking for a suite for a few days
Pros:

Very good value for money, and comfortable suite with everything you need to look after yourself for a few days.

Cons:

The surrounding area is quite drab and uninspiring. Also there was work going on inside the building at the time which challenged the physical appeal of the accommodation.

2026-08-06 • via Nuitee
R
Roy • couple • us
1
Terrible and rude staff! Very unprofessional.
Pros:

NOTHING!

Cons:

Staff was rude, disrespectful, and the clerk lied to us about rooms not being ready. While 2 housekeepers were in the office and had time to interfere into the conversation I was having with the clerk. The conversation with this clerk had absolutely nothing to to with the 2 housekeepers. I asked for the manager and was refused. The clerk had a very nasty attitude to a point that I had to call the police so things wouldn't get out of hand

2026-08-04 • via Nuitee
J
Johns • solo_traveller • us
8
2026-08-04 • via Nuitee
I
ismary • solo_traveller • us
4
Wasn’t clean , found hairballs in shower , very humid - air conditioning condensation issues and I was billed twice
Pros:

Location

Cons:

Wasn’t clean , found hairballs in shower , very humid - air conditioning condensation issues and I was billed twice

2026-08-03 • via Nuitee
P
peggy • couple • us
9
The stay was nice overall
Pros:

we did not eat breakfast

Cons:

the beds could have been a little softer and definitely need new pillows. The pillows offer absolutely no support in my opinion.

2026-08-03 • via Nuitee
J
Jackie • couple • us
5
It was decent with no frills just suggest that staff at front desk to be more friendly and explain how an extended stay
Pros:

it was central and nearby naval base

Cons:

At check in we were not given much information such as housekeeping times. we stayed there two weeks and no housekeeping. At the two week mark someone came in to clean bathroom pick up trash.

2026-08-02 • via Nuitee
V
Virginija • couple • lt
10
2026-07-24 • via Nuitee
M
Marlene • couple • us
10
Lovely lil vacation there
Pros:

Great location,clean room and beautiful kitchen

Cons:

Rug was a bit smelly

2026-07-20 • via Nuitee