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Convenient Location near Hamburg Pavilion Mall
Located just a 5-minute walk from the popular Hamburg Pavilion mall, the Hilton Garden Inn Lexington offers a prime spot for shopping and entertainment.
Comfortable Rooms with Essential Amenities
Each room at the hotel is equipped with a microwave, refrigerator, coffee maker, and cable TV, ensuring a cozy and convenient stay for every guest.
On-Site Dining and Fitness Options
Guests can enjoy a meal at the Great American Grill restaurant, work out at the gym, or take advantage of the 24-hour business center. Additionally, the hotel offers a 24-hour convenience store, lounge, and evening room service for ultimate convenience.
Ready to experience the perfect blend of comfort and convenience at the Hilton Garden Inn Lexington? Book your stay now!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Nice, clean room. Pool was very nice and heated
No free breakfast but you could purchase if needed
Location, cleanliness.
Parking stalls were very small; hard to get in and out.
The air conditioning was very noisy when it went on; awoke us in the night.
The drapes could not be pulled together, by design. Light from outside thus poured in all night making it hard to sleep.
It was a great price, location and very clean. The lobby was very cozy and the staff was attentive
Nothing
Nothing
There was one dirty, smelly, slow elevator that screeched anytime it was used, and the property charged me a $75 pet fee after never mentioning it and showing me a total price for my stay that did not include this amount. I know the pet policy states that there is a pet fee, but since the manager rang me up after I signed the policy and no fee was included when she rang me up, I had assumed that they were waiving the fee like other hotels have done in the past. It’s terrible business practice to confirm a price multiple times after being told repeatedly that I was bringing a dog without ever mentioning a fee, and then charge that fee after I’ve already checked out and left the property.
Everyone on the team was extremely kind and helpful in every occasion. Exceptional customer service and support from the general manager of the hotel
Location
Service
Rooms were clean and comfortable.
Our room was not ready at check in, which was not that big of a deal, but the staff seemed to aloof that we were waiting. They could have at least offered some kind of complementary snack or additional waters, especially since we had young kids with us, and we were tired from traveling.
We think the fact that breakfast costs extra is absolutely absurd. This is something I missed in the reviews and I wish I would’ve caught. Had I noticed this, we would not have stayed.
Most other hotels I’ve stayed at, including many Hiltons, include breakfast with your nightly rate. The most recent example is the Homewood suites by Hilton in Louisville. It was a nicer hotel and breakfast was included.
Great staff service
Would have been nice if breakfast was included and not an additional fee.
Breakfast was decent. Rooms were very clean. Staff very friendly and helpful.
What I DIDN’T like about the property: The bar area is a lot to be desired for a Hilton Garden Inn. The guy bartender was great, he knew his drinks and how to prepare them. The lady didn’t know any of the drinks we requested but was very polite, maybe more training for her before she’s on her own. The stock of Michelob Ultra ran out of cold beer at the bar and at the self serve area, some was finally
Right off highway, we’re great with dogs.very accommodating! Nice area to take dogs out! Staff very friendly!
Rooms were a little small.
Staff
Comfortable bed
Breakfast
Congested location
Room location was by lobby and noisy until hallway traffic died down
TV remote was confusing
I thought breakfast was included. I would not pay 13.99 for hotel breakfast bar
The air conditioning worked
I would have liked our room to be cleaned.
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