Holiday Inn Express Hotel & Suites North Kansas City by IHG

Hotels
•
Holiday Inn Express
8.3 (196 reviews)
1995 Macon Street , Kansas City , US
+1 816-218-1100

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions, including Phil and Donna)
Very clean rooms and comfortable beds
Good, varied breakfast with attentive breakfast staff
Spacious, well-appointed rooms
Easy access to highway
Cons:
Location described by some as tucked in an industrial/sparse area
Elevator outages reported
Poor Wi‑Fi signal in parts of the hotel
Some guests found the hotel expensive for the area/quality
Occasional noise in hallways and a non-working TV in one room
Limited gluten-free breakfast options and occasional breakfast shortages

Categories

Cleanliness
9.2
Consistently praised across reviews: rooms described as very clean, well-appointed and comfortable; multiple mentions of spotless rooms and positive housekeeping.
Service
9.4
Staff repeatedly noted as friendly and helpful (special mentions for breakfast staff, Phil at check-in, and Donna); guests highlighted helpful, accommodating service and quick assistance with room moves.
Location
7.5
Mixed feedback: several guests appreciated easy highway access and convenience, while others found the hotel tucked in an industrial/sparse area—location works but is not universally ideal.
Room Quality
8.5
Rooms described as spacious, comfortable and well appointed with good beds; one report of a TV not working by the main bed but overall room comfort is strong.
Amenities
7.3
Some positives (working A/C, comfortable rooms), but several amenity issues noted: elevator outages, inability to control AC intensity in some rooms, and poor Wi‑Fi signal in areas.
Value for Money
7.2
Several guests felt the property was a bit expensive for the area or quality; generally good experience but price perception pulls this score down.
Food and Beverage
8.4
Breakfast frequently praised (variety, omelettes, friendly breakfast staff), though some requested more gluten‑free options or noted occasional shortages/quality variations.
Overall Experience
8.9
Overall positive stays with comfortable rooms and standout staff hospitality; occasional noise, amenity hiccups or location/price issues tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Accommodation with Convenient Location
Holiday Inn Express Hotel & Suites NORTH KANSAS CITY offers a contemporary stay right by the freeway connecting you to the heart of the city.

Impressive Amenities for Business and Leisure
Experience convenience with a business centre, a refreshing pool, and a well-equipped gym during your stay.

Delightful Dining and Nearby Attractions
Start your day with a hot buffet breakfast and explore local eateries on Armour Road. Don't miss out on visiting the Arabia Steamboat Museum and Nelson Atkins Museum nearby.

Book your stay now at Holiday Inn Express for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 196 reviews
Cleanliness: 9.2
Service: 9.4
Location: 7.5
Room Quality: 8.5
Amenities: 7.3
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 8.9
B
Bryan • solo_traveller • us
8
2026-10-23 • via Nuitee
A
Araya Dimtsu • couple • us
3
Do better in everything
Pros:

Not what expected when I booked

Cons:

None

2026-10-19 • via Nuitee
C
Cohlmeyer • family_with_children • us
8
Pros:

The breakfast and breakfast staff were wonderful; friendly and very helpful. The room was spacious and well appointed.

Cons:

While the location worked for us, it is tucked away in an industrial neighborhood.

2026-10-19 • via Nuitee
J
Jason • solo_traveller • us
3
Pros:

Location and staff were nice

Cons:

People were running up and down the hallway and playing loud music half the night

2026-10-12 • via Nuitee
E
Elena • solo_traveller • us
8
2026-09-16 • via Nuitee
K
Kierra • extended_group • us
9
2026-09-13 • via Nuitee
J
Jodi • couple • us
10
2026-09-10 • via Nuitee
D
Dylan • solo_traveller • us
10
2026-09-08 • via Nuitee
D
Dale • couple • us
9
2026-09-05 • via Nuitee
P
Porras • solo_traveller • us
8
Pros:

Clean with friendly staff.

2026-09-01 • via Nuitee
D
Dwight • couple • us
8
Great
Pros:

It was very clean and the staff was wonderful

Cons:

Nothing

2026-08-28 • via Nuitee
K
Kline • solo_traveller • us
9
Pros:

Nice clean rooms, friendly staff

2026-08-22 • via Nuitee
M
Megan • couple • us
9
We had a really comfortable stay and would definitely come back.
Pros:

Staff was friendly. Room was clean

Cons:

TV didn’t work by the main bed. The location was a little sparce but had great access to the highway.

2026-08-21 • via Nuitee
G
Gerald • couple • us
10
This comfort and hospitality exceeds my families wants and needs, keep up the great experience:)
Pros:

Breakfast was great and Phil at check in helped me with an automotive issue like a best friend, THANKS:)

2026-08-19 • via Nuitee
L
Linda • couple • us
10
2026-08-14 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

Great location. Nice breakfast. And easy to get to.

Cons:

Nothing needs to be done. I liked the property. Although more Gluten Free choices would be great.

2026-08-11 • via Nuitee
G
Gideon • couple • us
10
Pros:

Comfortable stay,Clean and good breakfast.❤️ I booked it again.

Cons:

Nothing

2026-08-10 • via Nuitee
N
Nikola • solo_traveller • hr
10
2026-08-07 • via Nuitee
C
Claudio • family_with_children • br
10
Pros:

Todo

Cons:

Todo perfecto

2026-07-23 • via Nuitee
A
Abby • solo_traveller • us
9
You made our KC visit comfortable!
Pros:

The breakfast was amazing! Donna was so friendly and helpful as she offered anything we needed. The variety of breakfast items was impressive! We even had omelettes available! My mother said the biscuits and gravy were delicious.

Cons:

The elevator quit working. Since we were on the 3rd floor and my 90 year old Mother uses a walker, they moved us to the first floor, and even had a handicapped room available! That was even better than the room on the 3rd floor!

I think they said the elevator overheated.

2026-07-21 • via Nuitee