Extended Stay America Suites - Asheville - Tunnel Rd

Hotels
Extended Stay America Suites
7.7 (392 reviews)
6 Kenilworth Knoll , Asheville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Safety concerns

Categories

Cleanliness
6.7
Several reviews highlighted cleanliness issues, including dirty sheets and unclean bathrooms.
Service
8.7
Many reviewers praised the friendliness and helpfulness of the staff, contributing positively to the service experience.
Location
7.7
The location received mixed sentiments, with some highlighting convenience, while others mentioned safety concerns.
Room Quality
8.2
Most reviews mentioned comfortable rooms and adequate space, though some issues with cleanliness were noted.
Amenities
7.2
Mixed sentiments about amenities; some guests enjoyed features like kitchens and pet-friendliness while noting lacking items.
Value for Money
7.7
Considering some guests felt they overpaid due to cleanliness and service issues, the value was perceived as fair but not excellent.
Food and Beverage
7.2
Breakfast options were limited but adequate, hence a reasonable rating.
Overall Experience
8.2
Despite some negative points, many guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:52

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Enjoy the convenience of a stovetop, microwave, and fridge in every room for a comfortable extended stay experience.

Additional Amenities: Benefit from laundry facilities, ironing essentials, upgraded bedding, and complimentary fresh water, ensuring a stress-free stay.

Ideal Location: Explore popular attractions like the Biltmore Estate, Blue Ridge Parkway, and River Arts District just a stone's throw away.

Book now for a delightful and hassle-free extended stay at Extended Stay America - Asheville - Tunnel Rd.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 392 reviews
Cleanliness: 6.7
Service: 8.7
Location: 7.7
Room Quality: 8.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.2
L
Lynden solo_traveller us
10
2026-05-22 via Nuitee
N
Nakeia couple us
7
2026-05-14 via Nuitee
A
Abigail couple us
9
2026-05-11 via Nuitee
L
Lacey couple us
8
2026-05-10 via Nuitee
J
Jim couple us
10
2026-05-09 via Nuitee
B
Bonnie solo_traveller us
9
2026-05-07 via Nuitee
J
Juan couple us
10
Pros:

Es bueno lugar y el espacio

Cons:

Todo me gusta

2026-04-23 via Nuitee
L
Luis solo_traveller us
10
Pros:

The way they welcome us amavilite

Cons:

Personal was awesome

2026-04-23 via Nuitee
D
Durlande solo_traveller us
9
2026-04-22 via Nuitee
J
Jeffrey solo_traveller us
9
2026-04-05 via Nuitee
G
Grant couple us
9
2026-04-05 via Nuitee
M
Mirela couple us
1
Disgusting experience
Pros:

Dirty nothing to like

Cons:

Dirty

2026-02-28 via Nuitee
D
Dionne solo_traveller us
10
2026-02-27 via Nuitee
A
Ann MARIE family_with_children us
10
2026-02-13 via Nuitee
D
Dionne solo_traveller us
10
2026-02-09 via Nuitee
D
Diaz family_with_children us
10
2026-01-30 via Nuitee
M
moultrie couple us
10
great hospitality
Pros:

kitchen

Cons:

small breakfast

2026-01-27 via Nuitee
T
Theresa solo_traveller us
7
Good value for the price.
Pros:

Very clean, staff was friendly.

Cons:

Location, it was not easy to find and not very quiet. Hotel seems very old but is was very clean and updates were well done.

2026-01-26 via Nuitee
F
Frances family_with_children us
10
2026-01-21 via Nuitee
K
Keturah solo_traveller us
8
2026-01-19 via Nuitee