Extended Stay America Suites - Asheville - Tunnel Rd

Hotels
Extended Stay America Suites
7.7 (405 reviews)
6 Kenilworth Knoll , Asheville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Safety concerns

Categories

Cleanliness
6.7
Several reviews highlighted cleanliness issues, including dirty sheets and unclean bathrooms.
Service
8.7
Many reviewers praised the friendliness and helpfulness of the staff, contributing positively to the service experience.
Location
7.7
The location received mixed sentiments, with some highlighting convenience, while others mentioned safety concerns.
Room Quality
8.2
Most reviews mentioned comfortable rooms and adequate space, though some issues with cleanliness were noted.
Amenities
7.2
Mixed sentiments about amenities; some guests enjoyed features like kitchens and pet-friendliness while noting lacking items.
Value for Money
7.7
Considering some guests felt they overpaid due to cleanliness and service issues, the value was perceived as fair but not excellent.
Food and Beverage
7.2
Breakfast options were limited but adequate, hence a reasonable rating.
Overall Experience
8.2
Despite some negative points, many guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:52

Property Description

Convenient Extended Stay Accommodations

Fully Equipped Kitchens: Enjoy the convenience of a stovetop, microwave, and fridge in every room for a comfortable extended stay experience.

Additional Amenities: Benefit from laundry facilities, ironing essentials, upgraded bedding, and complimentary fresh water, ensuring a stress-free stay.

Ideal Location: Explore popular attractions like the Biltmore Estate, Blue Ridge Parkway, and River Arts District just a stone's throw away.

Book now for a delightful and hassle-free extended stay at Extended Stay America - Asheville - Tunnel Rd.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 405 reviews
Cleanliness: 6.7
Service: 8.7
Location: 7.7
Room Quality: 8.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.2
T
Tony solo_traveller us
8
Pros:

It was old but nice

Cons:

Not real clean

2026-07-24 via Nuitee
J
Joseph couple us
9
2026-07-20 via Nuitee
S
Susan couple us
7
I like having the kitchenette in the room and the location is great.
Pros:

Location and the kitchenette

Cons:

My room had a stickiness to the floor and ants. I told the clerk and she said she would get someone to spray but I requested that they spray after I leave because I have severe asthma.

2026-07-07 via Nuitee
J
Jamare solo_traveller us
1
2026-07-04 via Nuitee
J
Jean-François solo_traveller ca
8
Nice
Cons:

No water pressure in the shower. Very low water level. It might be for good reason (water conservation), I was not aware of and got me surprised.

2026-06-28 via Nuitee
M
Madeline solo_traveller us
6
Once I found it it was ok. No ice!
Cons:

I had a very hard time finding it. Very hard time. I went left instead of right.

2026-06-27 via Nuitee
T
tulisam2026 Business
10
Extended Stay America
Pros:

The rooms are super clean. The hotel staff treats you like family. The location is in walking distance to restaurants and grocery stores. It's perfect for travelers that need peace and quiet and a home away from home.

2026-06-26 via Tripadvisor
S
stevedV7459QM Solo travel
10
Love it here!!!
Pros:

This place is an amazing place to stay, what’s lacking in fancy amenities is made up for by the amazing staff. This place is pet friendly and so close to all downtown attractions. Even the long term guest here are amazing. If you’re ever in the area looking for an amazing affordable place this is the top place I recommend

2026-06-23 via Tripadvisor
A
Alicia couple us
5
Cons:

The smell in rhe room

2026-06-23 via Nuitee
F
Fatmata couple us
4
Not safe for solo travelers
Pros:

Some friendly staff

Cons:

Lies and making up stories

2026-06-15 via Nuitee
A
Amanda solo_traveller us
7
2026-06-14 via Nuitee
F
Fatmata couple us
2
Unsafe
Pros:

My second time staying there was noisy and uncomfortable

Cons:

I booked my fifteen days stay through booking.com, why did I got a call from the front desk saying that I owed the $500 and some dollars after a week stay. I went downstairs and let them know I have a receipt that says my hotel fees had already been paid. I asked to called booking, but they said no, that they only do weekly stay, being that my is an over a week that is why the call was made. I just ignored there excuse and went to work. Always hold on to your receipt and know what you paid for.

2026-06-11 via Nuitee
B
Bianchi solo_traveller ar
8
2026-06-10 via Nuitee
L
Lynden solo_traveller us
10
2026-05-22 via Nuitee
N
Nakeia couple us
7
2026-05-14 via Nuitee
A
Abigail couple us
9
2026-05-11 via Nuitee
L
Lacey couple us
8
2026-05-10 via Nuitee
J
Jim couple us
10
2026-05-09 via Nuitee
B
Bonnie solo_traveller us
9
2026-05-07 via Nuitee
J
Juan couple us
10
Pros:

Es bueno lugar y el espacio

Cons:

Todo me gusta

2026-04-23 via Nuitee