Sonesta Simply Suites Charlotte University

Hotels
•
Sonesta Hotels
7.4 (941 reviews)
8812 University East Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Comfortable beds
Cons:
Lack of cleanliness
Unexpected fees
Worn mattresses
Noise issues

Categories

Cleanliness
6.68
Multiple reviews mentioned the room was not clean, stained carpets, and issues with used soap.
Service
8.65
Staff were consistently described as friendly and helpful across several reviews.
Location
8.19
Positive comments about the location being nice and convenient.
Room Quality
7.14
Comments on room comfort varied, with some liking the spaciousness and others noting issues like worn mattresses.
Amenities
7.17
Adequate amenities were noted, though some guests desired additional options like breakfast.
Value for Money
7.63
Perceived value was impacted by unexpected fees and some complaints on the condition of the property.
Food and Beverage
6.18
Lack of breakfast options was a point of contention among several reviews.
Overall Experience
7.55
General feedback included both good and bad aspects, but overall average sentiment was neutral to positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Convenient Location
Located just 15 minutes away from the Charlotte Motor Speedway and a short drive from downtown Charlotte, Sonesta Simply Suites Charlotte University offers easy access to key attractions in the area.

Fully Equipped Suites
Enjoy the convenience of fully equipped kitchenettes in all rooms, complete with a microwave, electric range, and full-size refrigerator. The spacious one-bedroom suites also feature a separate seating area, providing a comfortable and homely stay.

On-Site Amenities
Stay active during your visit with the hotel's gym facilities, and take advantage of the complimentary WiFi provided throughout the property. Additionally, the convenience store on-site ensures that you have everything you need during your stay.

Book your stay at Sonesta Simply Suites Charlotte University for a comfortable and convenient experience.

Important information:

Please note the property does not accept cash.

When travelling with pets, please note that an extra charge of 75 USD applies for stays up to 7 nights; USD 150 for all longer stays. Please note that a maximum of 2 pets per room is allowed

Please note that the elevator will be unavailable from {05/05/2026} to 8/29/26 . During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 941 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.55
L
Lewis • couple • us
10
2026-05-22 • via Nuitee
T
Terika • couple • us
5
You get what you pay for.
Pros:

In a quiet location and close to essential places.

Cons:

The room was not clean, very worn down and dated. I didn’t have the energy to take pictures because they have eyes and know the conditions of these rooms.

2026-05-22 • via Nuitee
C
Chanel • couple • us
7
Great value
Pros:

Location

Cons:

Na

2026-05-21 • via Nuitee
T
Tifferi' • solo_traveller • us
9
2026-05-20 • via Nuitee
W
Wyatt • couple • us
4
Cheap but you get what you pay for.
Pros:

The property was dirty, the ceiling had black mold, and the elevator was broken which I did not know until before I had booked.

2026-05-19 • via Nuitee
M
Morgan • couple • us
10
2026-05-18 • via Nuitee
T
Tracy • couple • us
7
Good value and clean, comfortable room.
Pros:

Room was clean and comfortable. Staff was helpful and friendly. Elevator was down but otherwise good.

2026-05-16 • via Nuitee
V
Vera • solo_traveller • us
7
Pros:

Place was decent but outdated.

Cons:

Walls could use paint, the door lock was stuck.

2026-05-15 • via Nuitee
V
Vera • family_with_children • us
10
Pros:

No breakfast at this location

2026-05-14 • via Nuitee
T
Tomas • solo_traveller • us
10
2026-05-12 • via Nuitee
C
Clara62499 • solo_traveller • us
9
2026-05-10 • via Nuitee
S
Samantha • couple • gb
4
Elevator was not working, receptionist was helpful and assured with cancellation as we had multiple 23Kg bags we would n
Cons:

In need of some tlc

2026-05-09 • via Nuitee
A
Alex • solo_traveller • it
7
Pros:

ampio parcheggio, stanze ampie con angolo cottura per soggiorni lunghi (frigo lavastoviglie e microonde e stoviglie incluse), lavatrice comune esterna a pagamento, comodo per zona universitaria a 15 minuti dal centro città, nell vicinanze un solo ristorante e pochissimi negozi, sconsigliato se non si ha auto

Cons:

wifi di bassa qualità, pulizia viene fatta una volta a settimana in modo aprossimativo

2026-05-06 • via Nuitee
J
Jose • solo_traveller • us
7
2026-05-06 • via Nuitee
J
judy • family_with_children • us
10
Pros:

Everything

2026-05-05 • via Nuitee
J
Jerrika • couple • us
1
My stay was very Cringy from awkward smell in hall & dirty bathroom definitely was beyond over the stay
Pros:

The location

Cons:

The bathroom was very dirty with hair all in tub wall & floor & mold which made it hard to get comfortable thinking of what else is half cleaned

2026-05-04 • via Nuitee
R
Robinson • solo_traveller • us
10
2026-05-04 • via Nuitee
T
Tierra • couple • us
7
2026-05-03 • via Nuitee
S
seraiah • couple • us
6
2026-05-03 • via Nuitee
U
Uzzell • couple • us
8
Great accommodations with the exception of the lead receptionist
Pros:

Very easy adjust to.

Cons:

A certain lead black female behind the reception counter was atrocious in her customer service interaction with me personally as well as with a customer whom I didn't know which I observed.

2026-05-03 • via Nuitee