Extended Stay America Suites - Charlotte - Pineville - Park Rd

Hotels
•
Extended Stay America Suites
7 (518 reviews)
10930 Park Road , Charlotte , US
+1 704-341-0929

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.58
Several reviews highlighted issues such as cockroaches, bad odors, mold, and cleanliness concerns.
Service
9.05
Most reviews praised the friendly and helpful staff.
Location
8.59
Guests appreciated the convenient location near food options and nearby Starbucks.
Room Quality
6.04
Comments noted comfort but also significant issues like bad smells and maintenance problems.
Amenities
6.57
Mixed feelings on amenities, with complaints about the breakfast and some amenities not functioning.
Value for Money
7.03
Guests had varied opinions, with mentions of high prices and issues during the stay.
Food and Beverage
5.58
Many reviews pointed to the breakfast being subpar or lacking.
Overall Experience
7.55
The average sentiment was neutral to positive, with notable service mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:22

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Charlotte features a fully equipped kitchen with a stovetop, microwave, and fridge, perfect for longer stays and self-catering needs.

Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a complimentary grab-and-go breakfast featuring a variety of options like breakfast bars, muffins, and hot cereal, ensuring a convenient and comfortable stay.

Weekly Housekeeping and Parking
Benefit from free weekly housekeeping services and complimentary onsite parking, making your stay hassle-free and providing added convenience during your visit.

Book now to experience a comfortable and convenient extended stay at Extended Stay America - Charlotte - Pineville - Park Rd. and explore nearby attractions like Carowinds and the Billy Graham Library.

Important information:

Please note that only weekly "Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

7
Based on 518 reviews
Cleanliness: 5.58
Service: 9.05
Location: 8.59
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 5.58
Overall Experience: 7.55
T
Thorpe • solo_traveller • us
8
Pros:

Great staff

2026-09-18 • via Nuitee
K
Keeyamah • solo_traveller • us
1
2026-09-17 • via Nuitee
M
Maria • family_with_children • us
7
2026-09-17 • via Nuitee
A
AARON • solo_traveller • us
10
Pros:

The staff was great!!

Cons:

Everything was good, would be nice to have a better choice for breakfast items

2026-09-16 • via Nuitee
E
Erin • solo_traveller • us
10
Great stay
Pros:

Location
Clean
Close to good restaurants

Cons:

Friendly staff
Key access

2026-09-15 • via Nuitee
M
Margaret • solo_traveller • us
5
It was ok for a night
Pros:

Cheap price, friendly person who checked us in. It was also close to several restaurants

Cons:

Had a musty smell, no 24 person at front desk. Overheard someone say they saw roaches in her room when I was checking out

2026-09-14 • via Nuitee
R
ReggieB731 • solo_traveller • us
1
Cons:

The management allows to.much traffic outside and inside..Young and old. It's a safety issue at night in the parking lot and a bunch of young people hanging out. No one can hardly get a cup of coffee in the morning and there is dog poop all over the property. Weed smoke in the hallways

2026-09-13 • via Nuitee
J
Jerry • solo_traveller • us
1
Cons:

They are all incompetent and don’t know how to work their computer system. Double charged me twice. Still trying to figure out the one that was done through booking.com

2026-09-11 • via Nuitee
T
Tanya • solo_traveller • us
7
Cons:

Dog hair EVERYWHERE in the room! Loose tobacco in the nightstand drawer.

2026-09-09 • via Nuitee
R
robert • solo_traveller • us
7
2026-09-01 • via Nuitee
D
Dameon • solo_traveller • us
7
Convenient location. Old building
Pros:

Price

Cons:

Old building. Coffee always ran out

2026-08-13 • via Nuitee
C
Craig • couple • us
1
Dirty sheets
Cons:

The bed sheets were dirty and the office was closed by the time we found out. There was a stain, hair and possibly crumbs in the crumpled sheets

2026-08-06 • via Nuitee
C
Chacon • couple • us
3
Muy regular mi estadía
Pros:

La ubicación

Cons:

La habitación olía súper mal, decía la aplicación que incluía desayuno y no fue así, era tinto y agua! Llegamos a las 4:40 y aún no estaba lista la habitación, y aparte el hotel
No cuenta con un baño para huéspedes en le lobby

2026-08-04 • via Nuitee
C
Coleman • couple • us
10
2026-08-02 • via Nuitee
R
Ronald • solo_traveller • us
10
2026-07-25 • via Nuitee
P
Pedro • solo_traveller • us
5
2026-07-24 • via Nuitee
J
Jennifer • couple • us
10
2026-07-23 • via Nuitee
A
AARON • family_with_children • us
10
2026-07-23 • via Nuitee
T
Therese • couple • us
9
I never stayed in an extended stay facility. Good deal, just not used to no amenities.
Pros:

the coffee was good

2026-07-22 • via Nuitee
G
Gabrielle • couple • us
2
2026-07-19 • via Nuitee