MainStay Suites Raleigh - Cary

Hotels
•
Main Stay Suites
6.5 (467 reviews)
1020 Buck Jones Road , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Pet friendly
Location
Cons:
Dirty rooms
No breakfast

Categories

Cleanliness
4.39
Numerous mentions of dirty rooms and unclean bathrooms.
Service
7.86
Staff was noted as nice, but management issues were implied.
Location
8.4
Convenient and accessible location as per several reviews.
Room Quality
5.35
Multiple complaints about outdated appliances and comfort.
Amenities
6.38
Limited amenities offered, but some positives were noted.
Value for Money
7.34
Price was appreciated but not in alignment with quality.
Food and Beverage
5.39
No breakfast or dining options provided for guests.
Overall Experience
6.86
Overall disappointing stay but included some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Convenient Location and Amenities
The MainStay Suites Raleigh – Cary, located just off Interstate 40, offers a daily continental breakfast, a fitness centre, and kitchenette-equipped studios for a comfortable stay.

Comfortable Studios with Kitchenettes
Each non-smoking studio features free Wi-Fi, a cable TV, DVD player, and a kitchenette with essential appliances, perfect for short or extended stays.

Additional Guest Services
Guests can enjoy complimentary Wi-Fi, access to a guest launderette, a snack shop on-site, and a 24-hour reception for any assistance needed.

Book your stay at MainStay Suites Raleigh – Cary for a convenient and comfortable hotel experience near shopping, dining, and entertainment options.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets please note that only dogs are allowed (Max 75lbs), but not cats. There is a $50USD nonrefundable deposit for pets per stay plus $10USD per pet, per night. 2 Pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.5
Based on 467 reviews
Cleanliness: 4.39
Service: 7.86
Location: 8.4
Room Quality: 5.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 6.86
D
Diasia • solo_traveller • us
1
Horrible
Pros:

Absolutely nothing

Cons:

The price is overpriced. When I got there I was told that they didn’t have any available rooms even though I was able to book online. Then all of a sudden I was given a room that wasn’t clean whatsoever, the bed spread and the sheets were bloody. And I was double charged which was absolutely ridiculous to me.

2026-05-21 • via Nuitee
J
Jeny • family_with_children • us
4
Pros:

Me gustó el personal muy hamable

Cons:

No estaba limpio el lavaplatos que estaba en mi cuarto estaba asqueroso sucio, habían trastes sucios. Cuando llegamos hicimos el reporte no nos cambiaron de habitación prácticamente a mí me tocó que limpiar

2026-05-17 • via Nuitee
R
Ruiz • solo_traveller • us
10
Pros:

Todo las resepsionistas muy amables

2026-05-16 • via Nuitee
J
John • solo_traveller • us
7
2026-05-16 • via Nuitee
I
Irwin • solo_traveller • us
8
Pros:

The staff were awesome! Clean room!

Cons:

Gym was awful! Machines were very old and no treadmill which is an essential part of a gym!

2026-05-14 • via Nuitee
S
Shevonda • couple • us
4
We stayed one night.
Pros:

The outside of the facility was very attractive. The price was reasonable. The bed was comfortable and appeared clean.

Cons:

The floor in our room was filthy. The bathroom did not have a floor towel/rug. The bathroom in the lobby was out of order, until further notice. The remote control for the TV did not have a back. I always try to clean it. Not enough counter space in the bathroom. Had to use the back of the toilet to hold my products, which kept falling on a filthy floor. Also, had to use an air freshener because the room had a stale odor.

2026-05-13 • via Nuitee
D
Dominique • couple • us
1
2026-05-12 • via Nuitee
K
Kaitlin • solo_traveller • us
5
it smelled like smoke in the bathroom and the shower head was old and awful. i had a non-smoking room and could still sm
Pros:

location

Cons:

nothing

2026-05-11 • via Nuitee
B
Brion • couple • us
10
2026-05-09 • via Nuitee
S
Sands • solo_traveller • us
3
Cons:

My room was not cleaned and ready. Bed was not made, crumbs in the bed, trash in the garbage

2026-05-09 • via Nuitee
R
Ruiz • solo_traveller • us
10
Pros:

La cosina el baño cuarto el espacio es jenial

Cons:

Me encanto y una area muy buena y calmada estare hay por mucho tiempo talves resto del año

2026-05-09 • via Nuitee
K
Kristena • couple • us
10
2026-05-04 • via Nuitee
K
Kristena • couple • us
10
2026-05-04 • via Nuitee
A
ARUNKUMAR • family_with_children • us
5
Pros:

Staffs are good

Cons:

Bed is not comfortable.. restrooms are too small.. no soaps and shampoos and brushes.cookware not provided.

2026-05-03 • via Nuitee
S
Surintha • solo_traveller • us
10
2026-05-02 • via Nuitee
J
Joseph • couple • us
10
2026-05-01 • via Nuitee
J
Jasmine • couple • us
7
2026-04-27 • via Nuitee
A
Amber • extended_group • us
5
2026-04-24 • via Nuitee
J
John • couple • us
7
Decent value for the money. Staff very nice
Pros:

Loved the full size fridge and the desk in the room

Cons:

We did find one large roach one night in our room.

2026-04-19 • via Nuitee
S
Shaniqua • couple • us
8
2026-04-13 • via Nuitee