Extended Stay America Suites - Wilmington - New Centre Drive

Hotels
•
Extended Stay America Suites
6.2 (546 reviews)
4929 New Centre Dr. , Wilmington , US
+1 910-793-4508

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Kind staff
Good location
Clean rooms
Cons:
Dirty rooms
Rude staff
Unpleasant odors

Categories

Cleanliness
4.78
Numerous comments about unclean rooms and the hotel smelling unpleasant.
Service
7.75
Staff was mentioned positively, but there were complaints about rude behavior from certain staff.
Location
8.29
Convenient location with access to local attractions, despite the presence of loiterers.
Room Quality
5.74
Rooms mentioned as clean, but some complaints about discomfort and lack of essentials.
Amenities
6.27
Limited amenities with mixed reviews on cleanliness and availability.
Value for Money
5.73
Some guests felt it was not worth the price due to various issues.
Food and Beverage
5.28
Breakfast quality criticized and overall food options not satisfactory.
Overall Experience
5.75
Majority of comments reflect a disappointing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 05:28

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Wilmington features a fully equipped kitchen, perfect for longer stays. With amenities like a stovetop, microwave, and fridge, guests can easily prepare their own meals and feel at home.

Convenient Services
From free WiFi to a 24-hour front desk, this hotel offers convenient services to make your stay hassle-free. Guests can also enjoy laundry and ironing facilities, as well as weekly housekeeping services for added comfort.

Great Location
Situated near Wrightsville Beach, Downtown Wilmington, and the USS North Carolina, this hotel is surrounded by top attractions. Explore the area with ease and then return to enjoy the complimentary grab-and-go breakfast served daily.

Book your stay at Extended Stay America - Wilmington - New Centre Drive for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Location

Guest Reviews

6.2
Based on 546 reviews
Cleanliness: 4.78
Service: 7.75
Location: 8.29
Room Quality: 5.74
Amenities: 6.27
Value for Money: 5.73
Food and Beverage: 5.28
Overall Experience: 5.75
M
Michael • couple • us
1
I wouldnt suggest that anyone who can arrange other accommodations to go elsewhere stay there
Pros:

Some of the staff were friendly. others, not so much.

Cons:

The property is not clean or very well managed or maintained and only one staff member was really kind and helpful. The general manager is basically there for a paycheck as far as I could tell and there was one other staff member that was reasonably helpful.

2026-09-19 • via Nuitee
M
Melissa • couple • us
9
2026-09-14 • via Nuitee
C
CC • solo_traveller • us
1
Cons:

Multiple issues. I was forced to call someone to use their license for the second room even though I'm the one who booked both online

2026-09-12 • via Nuitee
N
Nely • solo_traveller • us
10
2026-09-09 • via Nuitee
C
Carolyn • solo_traveller • us
7
Extended Stay Review - Wilmington
Pros:

Very clean

Cons:

We had the room with a kitchen. No utensils or pots were in the room. I guess you had to ask for it.

2026-09-09 • via Nuitee
T
Trang Thuy Le • couple • us
8
2026-09-08 • via Nuitee
C
Chavarria • couple • us
1
Pros:

Location

Cons:

Clean and rooms were spacious

2026-09-06 • via Nuitee
T
Toney • family_with_children • us
9
2026-08-30 • via Nuitee
N
Nicole • couple • us
8
Overall nice place to stay
Pros:

Location was fine.. Room was decent..Customer Service was fine..

Cons:

Utilized the laundry room.. Costs to use the machines was expensive..

2026-08-24 • via Nuitee
L
Lynnette • solo_traveller • us
8
2026-08-11 • via Nuitee
J
Jasmine • couple • us
3
Cons:

It wasn’t Clean.. I paid extra for “breakfast”
Only for it to be accessible to everyone.

2026-08-05 • via Nuitee
Y
Yuliya • couple • us
6
Eh not impressed with room but friendly staff
Pros:

I liked how nice the front desk staff was

Cons:

There was a smell in my room. The bed definitely had kinks in it and not a comfortable sleep on the bed. I only received 2 towels which doesnt seem enough. Just not impressed with the room. Plus stains on the bed

2026-07-20 • via Nuitee
J
John • family_with_children • us
7
2026-07-18 • via Nuitee
T
Trmain lu • solo_traveller • us
9
2026-07-14 • via Nuitee
B
Billie • solo_traveller • us
10
2026-07-14 • via Nuitee
S
Sherrill • solo_traveller • us
10
2026-07-14 • via Nuitee
J
Justin • family_with_children • us
1
2026-07-08 • via Nuitee
L
Luis Henrique • couple • us
1
So bad
Pros:

The smell of cigarettes

Cons:

I made a reservation through Booking.com, but when I arrived at the hotel, the front desk clerk told me that because it was the Fourth of July, I could only stay if they happened to have a room available. In other words, they showed no commitment to honoring reservations made through Booking.com.

Luckily, there was a room available, but they tried to charge me twice the price that was listed on Booking.com. I argued until they finally honored the correct rate.

I do not recommend this place. Sometimes the cheapest option ends up being the most expensive. You're better off staying somewhere else—this hotel is terrible.

2026-07-06 • via Nuitee
S
Sandra • solo_traveller • us
3
2026-07-05 • via Nuitee
R
Robert • solo_traveller • us
10
2026-07-03 • via Nuitee