Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Door key malfunctions
Stressful reception manager

Categories

Cleanliness
8.29
There were some cleanliness issues noted, such as hairs left in the bathroom.
Service
9.26
Most staff were helpful and friendly, although there were complaints about one reception manager.
Location
9.8
Excellent location, close to many attractions and safe to return at night.
Room Quality
8.75
Rooms were quiet and comfortable, but issues with door keys were noted.
Amenities
9.28
Good amenities including bottled water in the lobby and a rooftop bar.
Value for Money
8.74
Good value considering the breakfast and services offered.
Food and Beverage
9.29
Fantastic breakfast and good offerings at the hotel.
Overall Experience
9.36
Overall a very pleasant stay, with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:06

Property Description

Central Location in Mexico City Historic Centre

Luxurious Amenities and Services
Hotel Catedral boasts a restaurant, 24-hour front desk, room service, and free WiFi. Relax in air-conditioned rooms equipped with a flat-screen TV, coffee machine, and private bathroom. Enjoy a delicious continental or à la carte breakfast and take in the city views from the terrace.

Convenient Facilities for Guests
Explore the city with ease using the tour desk and car rental services. Stay connected with the business center and unwind in family rooms. With popular attractions just a stone's throw away, Hotel Catedral is the perfect choice for your Mexico City adventure.

Book your stay at Hotel Catedral now to experience luxury and comfort in the heart of Mexico City Historic Centre.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: MEX

Location

Guest Reviews

9.1
Based on 5045 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
J
Jérôme solo_traveller fr
9
2026-08-22 via Nuitee
C
Carlos Antonio solo_traveller mx
9
Pros:

The location is perfect for sightseeing. Many iconic landmarks were a few minutes from walking distance.

Cons:

The room was a bit small.

2026-08-22 via Nuitee
M
Maria extended_group gb
8
Comfortable, welcoming and a great location.
Pros:

It is in a great location and has modern feel in a mix of history.

Cons:

Bedroom door was not sound proof and others returning later on at night could be heard.

2026-08-22 via Nuitee
J
JUNTA couple mx
10
2026-08-22 via Nuitee
R
rafaela couple us
10
Pros:

Location

Cons:

Na

2026-08-22 via Nuitee
G
Gregory couple us
7
It was good and bad staying there.
Pros:

It’s in the center of tourist attractions. Rooms are clean and beds are comfortable. They give complimentary snacks and drinks during your stay. Most of the hotel staff spoke English.

Cons:

No small hand towels to bath with. Extremely small room. The advertisement of room did not give an accurate description of room.

2026-08-22 via Nuitee
J
Justin solo_traveller nl
9
Pros:

The location was perfect. Right beside the cathedral and minutes walk to templo mayor, the metro and numerous sights and restaurants. The staff were incredibly friendly and helpful. The terrace bar also makes great margaritas.

Cons:

The walls were thin that we could often hear the people beside and below us in the morning/day but it was quiet when needed at night.

2026-08-21 via Nuitee
J
Joshua couple us
6
2026-08-21 via Nuitee
B
Beverly couple us
1
2026-08-20 via Nuitee
J
Jose luis couple ae
8
Muy buena ubicación excelente personal de servicio
Pros:

El alojamiento tiene muy buena ubicación y las personas son muy amables

Cons:

Las habitaciones son muy pequeñas y el aire no enfría

2026-08-20 via Nuitee
S
Sandra Judith solo_traveller mx
10
Pros:

Todo

Cons:

El tráfico en el elevador

2026-08-20 via Nuitee
L
LUIS SERGIO couple br
9
Pros:

Localização excelente; local policiado e seguro; funcionários cordiais; minibar incluso

Cons:

O café poderia ter mais opções, apesar de não considerá-lo ruim

2026-08-20 via Nuitee
R
Riccardo solo_traveller it
10
2026-08-20 via Nuitee
M
Moe extended_group mx
3
もう利用しません。
Pros:

ロビーを進んだスペースにグアバやポテトチップス、コーヒーがあり、宿泊客は無料で頂くことができました。

Cons:

メキシコらしいと言えばその通りなのですが、、初めてメキシコへ旅行に来た両親をがっかりさせてしまいました。

17時にホテルへ到着したら、宿泊予定の部屋の清掃が完了していない、終わる時間も未定だからロビーで待っていてほしいと言われました。
15時からチェックイン可能なのに終わっていない理由を尋ねると、前の宿泊客がレイトチェックアウトをしたわけでも無く、特に理由は無いが遅れているとの返答がありました。

フロントスタッフ、後にコンシェルジュスタッフに対応してもらいましたが、お詫びの言葉が無いのはもちろん、上司が帰ってしまったから宿泊料金を割引くこともできない旨の一点張りでした。

仕方ないので清掃中は空き部屋の中で高層階かつ景色の見える部屋を割り当ててほしい旨を伝えたにも関わらず2階の部屋へ案内されそうになったため、再度問い合わせると高層階にも空き部屋があることが分かったり、私たちの対応中に他の宿泊客からの電話に出ていたり、真摯に取り合ってもらえませんでした。

部屋へ上がる際はベルマンが案内してくれるのですが、私たちの荷物を持たず部屋のカードキーを開けたのみ、Wi-Fiやホテル施設の基本的な説明も無いのにチップが欲しそうな顔をされました。

メキシコで日本レベルのサービスを求めるのは間違っているのですが、ロケーションが最高で他の宿泊者からの評価も良いこちらのホテルで、このような結果となりとても残念です。

2026-08-18 via Nuitee
M
Maria couple us
10
Love the hotel a lot
Pros:

Very clean and polite and beautiful view

Cons:

Everything was great

2026-08-18 via Nuitee
P
Paul extended_group de
8
Pros:

Nice room, nice bar, friendly staff

Cons:

Bathroom needs an update

2026-08-17 via Nuitee
E
Eleonora Maria couple it
9
Nel cuore dello Zocalo!
Pros:

La posizione, stare su un tempio azteco, la struttura, la comodità del letto.

Cons:

La colazione. Nessuna torta o dolce particolare, molto incentrata sul salato. Per chi non fa colazioni salate c’è solo la frutta. Non ho trovato nemmeno frutta secca o granola. I cereali erano confezionati con le scatole in vista.

2026-08-17 via Nuitee
A
anne-marie extended_group fr
10
Pros:

La qualité des prestations et la gentillesse du personnel

2026-08-17 via Nuitee
K
Karla couple us
10
2026-08-16 via Nuitee
C
Claudia couple us
10
Absolute must
Pros:

Everything was wonderful, clean attention to detail staff was just amazing

2026-08-16 via Nuitee