Extended Stay America Suites - Dallas - Greenville Avenue

Hotels
•
Extended Stay America Suites
7.4 (862 reviews)
12270 Greenville Avenue , Dallas , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good beds
Hot showers
Convenient location
Cons:
Dirty rooms
Poor maintenance
Limited amenities
Lack of cleanliness

Categories

Cleanliness
5.1
Multiple reviews highlighted cleanliness issues, including dirty rooms and roaches.
Service
10
Friendly staff mentioned in several reviews contributing to a positive service experience.
Location
8.1
Although the location was convenient for some, there were complaints about the surrounding area.
Room Quality
6.1
Reports of rooms being dirty and in poor condition negatively impacted room quality scores.
Amenities
7.6
Limited breakfast options and missing amenities such as blowDryers and kitchen utensils negatively affected this category.
Value for Money
7.6
Multiple comments suggest dissatisfaction regarding the worthiness of costs paid.
Food and Beverage
6.1
Complaints about breakfast being limited to muffins and coffee influenced this rating.
Overall Experience
8.6
Mixed experiences with significant dissatisfaction overshadowed by some positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:01

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - Dallas. From a stovetop to a fridge, you'll have everything you need to feel at home during your stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary "grab-and-go" breakfast that includes coffee, cereal, and pastries. Whether you're in a rush or want to enjoy breakfast in the comfort of your room, we've got you covered.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, 24-hour front desk service, laundry facilities, and more during your stay. Plus, with attractions like the Galleria of Dallas and the Dallas Zoo nearby, you'll have plenty to explore.

Book now to experience comfort and convenience at Extended Stay America - Dallas - Greenville Avenue.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 862 reviews
Cleanliness: 5.1
Service: 10
Location: 8.1
Room Quality: 6.1
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 6.1
Overall Experience: 8.6
T
Threadgill • solo_traveller • us
7
2026-05-30 • via Nuitee
J
James • solo_traveller • us
1
Pros:

Us

2026-05-27 • via Nuitee
J
Jacquelene • couple • us
8
I liked the atmosphere and the employees I had a great experience
Pros:

The staff

Cons:

Really don’t have any complaints

2026-05-26 • via Nuitee
V
Vilas • extended_group • us
8
2026-05-25 • via Nuitee
L
Lazo • family_with_children • us
10
2026-05-25 • via Nuitee
S
shaun • couple • us
1
smell they talked about breakfast they gave us a cold coffee.
Pros:

i didn’t like anything about my stay

Cons:

the smell

2026-05-24 • via Nuitee
T
Toya • solo_traveller • us
1
Horrible nasty and roaches
Pros:

Nothing

Cons:

How nasty it was …. Nasty furniture, towels and etc. not what’s on pictures. Also there were ROACHES

2026-05-24 • via Nuitee
S
Skye • couple • us
10
Pros:

Clean quick n quiet

2026-05-24 • via Nuitee
M
Marylani • couple • us
1
Never again.
Pros:

Ridiculous!!!

The whole hotel smelled like cigarettes and weed, which caused me to have an asthma attack. When I went to my room, it was dirty, holes in the walls, toilet was broken. I requested to be reimbursed for my stay which was granted by the unprofessional hotel clerk. I was still charged by the hotel and booking.com.

Cons:

Nothing dirty run down hotel also found bed bugs on the mattress.

2026-05-20 • via Nuitee
A
Ashley • extended_group • us
7
2026-05-17 • via Nuitee
R
Rishabh • solo_traveller • us
1
Never come here. The brand is deceptive and the place is shady
Pros:

Plenty parking space

Cons:

They DONT have a king even when they have it listed. Got scammed out of that. Staff isnt there and is high all the time. The place stinks from outside to inside of cigarettes and marijuana. And you can hear sexual activities through walls. And the place was super dirty even the rooms and had cockroaches. The elevator smelled worse.


There is no breakfast. They claim its muffins grab n go first come first serve at 7am or something and the thing is gone in a minute. Just the worst 2 days of my life. Parking lot has addicts

2026-05-16 • via Nuitee
C
Clark • solo_traveller • us
10
Pros:

Clean staff was nice and helpful

2026-05-13 • via Nuitee
A
Arthur • couple • us
10
2026-05-11 • via Nuitee
P
Parrish • couple • us
3
Won’t be going back
Pros:

The kitchen area was good

Cons:

Very run down, in sketchy area, front desk girl was very rude, no breakfast as advertised, rooms had a motel 6 vibe

2026-05-10 • via Nuitee
L
Lazo • family_with_children • us
10
2026-04-28 • via Nuitee
L
Lee • solo_traveller • us
8
2026-04-27 • via Nuitee
S
Straube • solo_traveller • us
3
Cons:

Finding a live cockroach in the bathroom

2026-04-24 • via Nuitee
H
Hodges • couple • us
6
2026-04-21 • via Nuitee
J
James • solo_traveller • us
9
2026-04-21 • via Nuitee
M
McCoy • solo_traveller • us
6
Pros:

All amenities. Staff.

Cons:

Marijuana smoke in elevator and stairwells. Television remote capabilities and limited program choices for news. Accessability to public transportation because of location.

2026-04-21 • via Nuitee